Chronic Care Training Needs Assessment (CC-TNA) Initiative

1. Chronic Care Training Needs Assessment(CC-TNA) Initiative Presented by:

2. INTRODUCTION • A key priority for health and community care services is improving care for clients with chronic and complex needs • An essential element of this is the delivery of self-management support • There is a particular set of skills and knowledge required to support clients to actively engage in their health care • Developing and maintaining these staff skills is a quality improvement priority

3. BACKGROUND • Chronic Care Training Needs Assessment (CC-TNA) Tool • A standardised training needs assessment process for use by PCPs across Victoria • Developed by the Inner East Primary Care Partnership in collaboration with Deakin University’s Public Health Innovation Unit • Funded by the Victorian Department of Health

4. OBJECTIVE OF THE STANDARDISED CC-TNA PROCESS To provide a mechanism for health providers and organisations to identify practice strengths and opportunities for professional development.

5. THE CC-TNA TOOL Provides data about: • areas of training recently undertaken by health providers • areas in which health providers would like to improve their knowledge and skills • core competencies in which health providers feel confident and competent • areas in which health providers might benefit from professional development • post-training outcomes for health providers

6. THE CC-TNA TOOL • Simple and quick to complete • Effectively measures competencies for the provision of chronic care • Includes sufficient items to cover key core competencies • Contains items that are easy to read, interpret and understand

7. WHAT IS INVOLVED? • Clinicians complete an on-line survey (takes about 15 mins) • De-identified data across organisations is analysed [by whom?] to identify common training needs within the area • A report about the findings and future training recommendations is prepared [by whom?] and distributed to participating organisations

8. PRIVACY • Only de-identified survey data will be presented to organisations, or in reports or presentations • In a case where only a few clinicians participate, identifying information such as clinical discipline is also removed before returning data to an organisation

9. POTENTIAL USES FOR THE CC-TNA DATA • Clinicians – can identify personal training needs • Organisations – can identify team training needs • Regions – can identify common training needs across organisations to inform regional or sub-regional workforce development planning