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Transitioning University Systems Forward

Transitioning University Systems Forward. Sharlene Harris Manager, Enterprise Data Services Judith Rogers Manager, Learning Resources & Faculty Technology Services University of the Virgin Islands. Summary.

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Transitioning University Systems Forward

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  1. Transitioning University Systems Forward Sharlene Harris Manager, Enterprise Data Services Judith Rogers Manager, Learning Resources & Faculty Technology Services University of the Virgin Islands

  2. Summary • This session discusses how, Title III support made it possible for the UVI’s Information & Technology Services component to improve significantly technologies, programs, and services affecting faculty, staff and students. This includes, especially, improvements to the University’s ERP Banner and its Course Management System, Blackboard.

  3. The University of the Virgin Islands • Historically American. Uniquely Caribbean. Globally Interactive. • New President 2010 • Two campuses (St. Thomas & St. Croix) • 40 miles of sea water between them • New academic center on St. John • Approximately 2500 students • Heavy reliance on videoconferencing • Mostly a commuter school

  4. ITS @ UVI • Reorganization in 2005 • Merge Libraries & IT • Increasing role for librarians in student success and faculty development • 2010-2011 Changes • Consolidated oversight of two campus libraries • Greater coordination with enterprise applications and networking

  5. Enterprise Data & User Services • Staff technology support • Enterprise applications • Banner • Blackboard • Library Database (SirsiDynix’s Symphony) • Raisers Edge • Email • Staff and Students • Identity Management • Others…

  6. EDUS Objectives • Improve educational and administrative processes in enrollment management services by reducing processing time by 25% above the benchmark • Improve educational and administrative processes in Human Resources by reducing processing time by 25% above the benchmark • Improve educational and administrative processes in Administration & Finance by reducing processing time by 25% above the benchmark

  7. Enterprise Applications in 2005 • Paper submission of grades • Manual creation of courses in CMS • Printed pay stubs for direct deposit • 1 Banner server • Undocumented user testing • Local implementations • Banner 6 • AIX 5.2 • Oracle 9i • Paper purchasing process • Grades mailed out • Limited self service functionality • Manual Room Scheduling • No enterprise backups

  8. Central Systems • Automatic creation of courses in CMS (Bb Extract) • Compliance with industry standards • Replication/failover of Banner Servers • Upgraded AD • Additional test environments • Portal (single sign on) • Self Service Banner • Banner 8 • Oracle 11g • AIX 6.1 • App & db servers • Documented testing • Increased self-service Banner functionality • Online room scheduling (EMS)

  9. Enrollment Management • Online graduation applications • Wait listing • Incomplete grade automation • Transfer articulation • Electronic test scores • Schedules easily printed online • Grades available online • Online degree audits (CAPP) • Online enrollment applications • Satisfactory Academic Progress (Academic Standing rules)

  10. Enrollment Management cont’d • College Board transfer credits • Accept FA charges online • Online bills easily printed • Emailed FA award letters • Online bill payment (TouchNet) • Student employment module

  11. Human Resources • Online employment applications (PeopleAdmin) • Faculty Module • Cleanup of employee records • Departmental Time Entry

  12. Administration and Finance • AP Direct Deposit • Online Bank • Reconciliation • Combine Limits Implemented • Online purchasing • Online bill payments • Pay stubs online • Position Control • Life Insurance Cleanup –Calculations correct • Electronic Submission to Benefit Providers

  13. Networking • Internet2 – Connected 6/2009 • Upgraded VC equipment • High Definition • Touch screen controls • Security Project • Identity Management • Active Directory • ID Change

  14. Learning Resources & Faculty Technology Services • Blackboard Learning Management System • Faculty Training • Increase faculty use of technology in teaching

  15. Learning Resources & Faculty Technology Services - Objectives • By 2012, increase to 90% the number of faculty consistently using the instructional technologies available at UVI. • By 2012, 60% of the full time faculty will participate in training to build capacity among faculty for using UVI’s technology (i.e. smart classroom equipment, e-learning applications).

  16. LR & FTS in 2005 • Limited consistent local faculty development opportunities • Limited support for faculty beyond initial training • Faculty development not integrated into institutional practices • Combination of home grown CMS & Bb • Limited faculty buy-in of CMS • Library committee • Academic technology committee • No consistent schedule of faculty training

  17. LRC & Faculty Technology in 2012 • Courses/instructors from state-side schools (Alaska, Pittsburgh) • Continuous online training available • Shared staff expertise for faculty support • Models of blended learning strategies • pilot projects • Adobe Connect • Blackboard CMS 8.0 • Bb Learn 9.0 roll-out • Respondus & Learning Objects • Combined Library/Academic technology Committee • Center for Excellence in Teaching & Learning • External partnerships (TLT & SLOAN)

  18. The Future Where are we going? Challenges Continued Funding Staffing Developing/promoting in-house staff Investment in training Communication Project buy-in User support Trust in ITS • Continued development • Full use of implemented features • Training through CETL

  19. Questions Sharlene Harris sharris@uvi.edu 340-693-1361 Judith Rogers jrogers@uvi.edu 340-692-4132

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