Distance Education at Carnegie Mellon University

1. Distance Education at Carnegie Mellon University Mel Rosso-Llopart Director of Distance Education (SE)

2. The Present Software Engineering Distance Education Institute for Software Research International

3. Current SE-DE Process • Our Goal To offer the same high quality MSE courses currently available to resident students, to distance education students.

4. Internal Roles • Content Developer: Person who develops the course materials. • DE Instructor: Person who delivers a DE course using the course materials. A DE Instructor may also be a content developer. • Courseware Specialist: Supports the Content Developers and DE Instructors by developing web products to support a DE course.

5. External Roles • Corporate Student: Person who is sponsored by a company. The company provides a place for groups of students to watch videos, study, meet, work together. • Individual Student: An Individual taking an SE-DE course on their own. They are typically not co-located with other SE-DE students.

6. Products and Services • Our Product • recorded lectures and course materials • Our Service • delivery of the product to clients • guidance of clients through the material by a qualified DE Instructor • provide timely feedback and assistance to clients

7. Development • Product Evolution • each course has a first generation and a second generation • the first generation productis the initial delivery of the course when it is taped • the second generation product is the digitization and packaging of the course for subsequent distance delivery

8. Video Tape Delivery Initial Delivery in Classroom Content Developer Hand-carry Video Tape First Generation Product Hand-carry Hand-carry Homework Slides Readings Hand-carry and/or email Courseware Specialist Course Materials Course Materials via Traditional Mail On Campus Off Campus Communications Mechanisms Chat BBoards Email Mail Video telecon Assignments Questions Graded Assignments Assignments Questions Graded Assignments DE Instructor First Generation Development and Delivery

9. Courseware Specialist Course Package Course Materials via Traditional Mail On Campus Off Campus Communications Mechanisms Chat BBoards Email Mail Video telecon Assignments Questions Graded Assignments Assignments Questions Graded Assignments DE Instructor Second Generation Delivery

10. The Need • Expansion of the current database system to include all modules needed to administer the Software Engineering Distance Education program.

11. A. Course Developed Developer and Courseware Specialist Courses Offered Student Demographics Application Information and Status Registration Information Billing and Invoicing Information D. Liaison B. Course Schedule C. Course Database 5. Course Materials Sent 6. Interact via: Chat VTC E-Mail Phone Course Content Information Developer Information DE Instructor Information Payment Schedules and Information 4. Student is Invoiced DE Instructor Administration 3. Registers for a course Database Student Transcripts Course Rosters Graduate Information 1. Applies Database Accept 2. Reject Admissions Committee SE-DE Work Flow Current Database Coverage

12. Security issues • Web page access to Student info • Grades on-line through blackboard • Work submission online • Student Assignments • Billing information “What problems can I encounter by my choices of technology to support DE?”

13. The Future The Office of Distance Education (ODE) Carnegie Mellon University

14. Implications for future develoment • Expand coverage of database to the entire University • Foster interface between the the University’s SIS System and the local database • Facilitate interactivity among the database, Blackboard®, and Tegrity®