Spiral16 Social Media Research:

1. Spiral16 Social Media Research: Solution for Agencies to Turn Social Media Reporting into Revenue

2. Social Media Challenge for Agencies • Many agencies don’t have the time or resources to devote to social media research and reporting. • The challenge lies in being able to analyze and report on the research in a way that is valuable to your clients, without draining hours of agency resources. • Most agencies find that social media monitoring and reporting is more of a cost center than a source of revenue due the man hours spent on providing this service.

3. Value of Spiral16 • Spiral16 reporting and analysis services allows agencies to drive value from social media monitoring for clients---and helps grow social media into a revenue center for your business. • Traditional social media monitoring is focused on collecting information, not on what to DO with it. Spiral16 services transform your social media services from a cost center to a revenue center by helping your agency focus client services while our team provides reporting and analysis.

4. The Solution: Spiral16 Spiral16 has provided big data services to clients all over the world since 2007. Big data analytics is the process of examining large amounts of data of a variety of types to uncover hidden patterns, unknown correlations and other useful information. Such information can provide competitive advantages over rival organizations and result in business benefits, such as more effective marketing and increased revenue.

5. Experts at Big Data Spiral16 has a team of experts who are experienced at extracting value from the vast amounts of unstructured data produced daily on the web and turning this data into actionable information for business. Spiral16 offers a web-monitoring and research platform and 3D visual-mapping tool that gathers and analyzes relevant, in-depth business intelligence. Our proprietary technology collects and correlates online data. Then Spiral16’s professional services team creates reports that contain data analysis, interpretation, reporting, and social media strategy and engagement.

6. Using Spiral16 Saves Time& Money For the same price most agencies are paying for just access to online monitoring software, Spiral16 provides access to our data mining software AND a report containing data analysis, interpretationand recommendations based on the results. Spiral16’s services include subscription access to the Spiral16 platform for five users, set-up & management of the projectand monthly or weekly benchmark report. All reports are customized for the client by our team based on the specific needs of the client. Spiral16 works with agencies to create a report template that is familiar to the agency client.

7. Example of Spiral16 Costs Cost of research & reporting is based on the needs of each client, but here’s some basics: Trend Report - Two Week Evaluation of Online Activity for a Brand or Topic Mentions and sentiment are correlated with the following for real insight: Which websites/sources return the most results? Which bloggers/journalists/Twitter Influencers are talking about the brand frequently? Hot Topics - What are the topics creating the most buzz? Content of Conversations - Are people talking about brand benefits or about price? Trend Report services begin at $1500-$1900 per month* Brand Snapshot + Competitive/Industry Overview This report increases the scope of the research to include a brand/topic plus: Competitive intelligence on up to three competitors OR Industry intelligence comparing up to four related topics. This report includes everything in the trend report, while also giving highlights and key trends for your competitors or your industry. Brand Snapshot + Competitive/Industry Overview services start at $2500 per month* *=includes software access for up to five users

8. Spiral16 has provided big data services to clients all over the world since 2007.

9. Contact Spiral16 Contact Spiral16 to find out more about our services and software. Michelle Lamar -Spiral16 Data Analyst Michelle.Lamar@spiral16.com Office - 913-944-4282 Mobile – 816-590-7043 Twitter - @michellelamar S16 Twitter - @spiral16