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Breaking the Boundaries: results from a trial of mobile content at the University of Nottingham Wendy Stanton. www.nottingham.ac.uk/is. Outline. Aims of the Pilot Project Technical Issues Content Lending Services Usage Feedback Summary. www.nottingham.ac.uk/is. Aims of the project.

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Breaking the Boundaries: results from a trial of mobile content at the University of Nottingham

Wendy Stanton

www.nottingham.ac.uk/is

outline
Outline
  • Aims of the Pilot Project
  • Technical Issues
  • Content
  • Lending Services
  • Usage
  • Feedback
  • Summary

www.nottingham.ac.uk/is

aims of the project
Aims of the project
  • To identify demand
  • To investigate technical/support issues
  • To identify any practical issues
  • To gain feedback
  • To make recommendations

www.nottingham.ac.uk/is

technical issues
Technical issues
  • Customisation
  • Personal data
  • Wireless considerations
  • Restrictions

www.nottingham.ac.uk/is

lending
Lending
  • 6 Tablets
  • 2 Libraries Hallward and Greenfield Medical
  • 3 hour time limit
  • Use within the library only
  • Security
  • Power supply

www.nottingham.ac.uk/is

content
Content
  • UoN Email
  • YouTube
  • Libraries – Which library do I need?
  • UNLOC – Library Online Catalogue
  • Browser
  • Unbound Medicine

www.nottingham.ac.uk/is

unbound medicine
Unbound Medicine
  • Only ebook content
  • Coincided with a trial of 13 titles
  • Promoted to staff and students
  • Technical considerations
  • Multiple devices
  • Use

www.nottingham.ac.uk/is

usage
Usage

378 people borrowed the tabs and 27% have used them more than once

There has been no loss or damage

www.nottingham.ac.uk/is

feedback
Feedback
  • Feedback form given to each borrower
  • 175 forms collected
    • 128 Hallward
    • 47 Greenfield Medical Library
  • 60% from undergraduates and taught postgraduates
  • 57% rated the experience positively
  • 6% rated it completely unsuccessful

www.nottingham.ac.uk/is

what were they using them for
What were they using them for?

Greenfield Medical Library

  • Internet browsing
  • Articles, journals,
  • Reading eBooks
  • Lectures, slides, comments,
  • Audio files through WebCT
  • Library Catalogue

www.nottingham.ac.uk/is

what were they using them for1
What were they using them for?

Greenfield Medical Library

  • Email
  • Viewing PDFs
  • Research with a PC
  • MS Office
  • Dictionary
  • Make notes notes
  • Facebook
  • YouTube

www.nottingham.ac.uk/is

what were they using them for2
What were they using them for?

Hallward Library

In addition:

  • Foreign language sites
  • BBC sites
  • Shopping sites/eBay
  • Music sites
  • Online blackjack!

www.nottingham.ac.uk/is

if they could change one thing
If they could change one thing….
  • Screen size or brightness
  • Improved wireless (connectivity, speed, reliability, coverage)
  • Use iPadsinstead!
  • Better help/instructions/online tutorial
  • More applications (MS Office, PDF Reader, language software
  • Better web browsing
  • Access to WebCT

www.nottingham.ac.uk/is

if they could change one thing1
If they could change one thing….
  • Borrow for longer
  • Take out of library
  • Change settings -too noisy in silent areas
  • USB port
  • Longer power cable
  • Faster software/processor
  • A stand

www.nottingham.ac.uk/is

other comments
Other comments
  • General positive comments about the service
  • Would prefer more lap tops or PCs,
  • Removal of personal information
  • Heavy, hard to hold and use
  • Small, mobile - took to shelves
  • Can’t do any serious work, not efficient

www.nottingham.ac.uk/is

library staff feedback
Library staff feedback
  • Positive
  • Training
  • Improve functionality
  • More publicity
  • Often a last resort (when all laptops on loan)

www.nottingham.ac.uk/is

summary
Summary
  • Testing practical aspects of lending
  • Tested student expectations
  • Configuration for multiple users
  • Pilot set up quickly to test basic principles
  • Security of storage
  • Wide range of tasks
  • Preference for larger tablets, iPads
  • User Guides and support

www.nottingham.ac.uk/is

discussion points
Discussion points
  • Do we extend provision?
  • How can we make best use of their size, portability?
  • Cost benefits compared to more laptops?
  • Address concerns about personal information
  • Locking down v loss of potential benefits
  • How we provide more support/training for staff and students?

www.nottingham.ac.uk/is

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