Breaking the Boundaries: results from a trial of mobile content at the University of Nottingham
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Breaking the Boundaries: results from a trial of mobile content at the University of Nottingham Wendy Stanton. www.nottingham.ac.uk/is. Outline. Aims of the Pilot Project Technical Issues Content Lending Services Usage Feedback Summary. www.nottingham.ac.uk/is. Aims of the project.

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Breaking the Boundaries: results from a trial of mobile content at the University of Nottingham

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Breaking the boundaries results from a trial of mobile content at the university of nottingham

Breaking the Boundaries: results from a trial of mobile content at the University of Nottingham

Wendy Stanton

www.nottingham.ac.uk/is


Outline

Outline

  • Aims of the Pilot Project

  • Technical Issues

  • Content

  • Lending Services

  • Usage

  • Feedback

  • Summary

www.nottingham.ac.uk/is


Aims of the project

Aims of the project

  • To identify demand

  • To investigate technical/support issues

  • To identify any practical issues

  • To gain feedback

  • To make recommendations

www.nottingham.ac.uk/is


Technical issues

Technical issues

  • Customisation

  • Personal data

  • Wireless considerations

  • Restrictions

www.nottingham.ac.uk/is


Lending

Lending

  • 6 Tablets

  • 2 Libraries Hallward and Greenfield Medical

  • 3 hour time limit

  • Use within the library only

  • Security

  • Power supply

www.nottingham.ac.uk/is


Content

Content

  • UoN Email

  • YouTube

  • Libraries – Which library do I need?

  • UNLOC – Library Online Catalogue

  • Browser

  • Unbound Medicine

www.nottingham.ac.uk/is


Unbound medicine

Unbound Medicine

  • Only ebook content

  • Coincided with a trial of 13 titles

  • Promoted to staff and students

  • Technical considerations

  • Multiple devices

  • Use

www.nottingham.ac.uk/is


Usage

Usage

378 people borrowed the tabs and 27% have used them more than once

There has been no loss or damage

www.nottingham.ac.uk/is


Feedback

Feedback

  • Feedback form given to each borrower

  • 175 forms collected

    • 128 Hallward

    • 47 Greenfield Medical Library

  • 60% from undergraduates and taught postgraduates

  • 57% rated the experience positively

  • 6% rated it completely unsuccessful

www.nottingham.ac.uk/is


What were they using them for

What were they using them for?

Greenfield Medical Library

  • Internet browsing

  • Articles, journals,

  • Reading eBooks

  • Lectures, slides, comments,

  • Audio files through WebCT

  • Library Catalogue

www.nottingham.ac.uk/is


What were they using them for1

What were they using them for?

Greenfield Medical Library

  • Email

  • Viewing PDFs

  • Research with a PC

  • MS Office

  • Dictionary

  • Make notes notes

  • Facebook

  • YouTube

www.nottingham.ac.uk/is


What were they using them for2

What were they using them for?

Hallward Library

In addition:

  • Foreign language sites

  • BBC sites

  • Shopping sites/eBay

  • Music sites

  • Online blackjack!

www.nottingham.ac.uk/is


If they could change one thing

If they could change one thing….

  • Screen size or brightness

  • Improved wireless (connectivity, speed, reliability, coverage)

  • Use iPadsinstead!

  • Better help/instructions/online tutorial

  • More applications (MS Office, PDF Reader, language software

  • Better web browsing

  • Access to WebCT

www.nottingham.ac.uk/is


If they could change one thing1

If they could change one thing….

  • Borrow for longer

  • Take out of library

  • Change settings -too noisy in silent areas

  • USB port

  • Longer power cable

  • Faster software/processor

  • A stand

www.nottingham.ac.uk/is


Other comments

Other comments

  • General positive comments about the service

  • Would prefer more lap tops or PCs,

  • Removal of personal information

  • Heavy, hard to hold and use

  • Small, mobile - took to shelves

  • Can’t do any serious work, not efficient

www.nottingham.ac.uk/is


Library staff feedback

Library staff feedback

  • Positive

  • Training

  • Improve functionality

  • More publicity

  • Often a last resort (when all laptops on loan)

www.nottingham.ac.uk/is


Summary

Summary

  • Testing practical aspects of lending

  • Tested student expectations

  • Configuration for multiple users

  • Pilot set up quickly to test basic principles

  • Security of storage

  • Wide range of tasks

  • Preference for larger tablets, iPads

  • User Guides and support

www.nottingham.ac.uk/is


Discussion points

Discussion points

  • Do we extend provision?

  • How can we make best use of their size, portability?

  • Cost benefits compared to more laptops?

  • Address concerns about personal information

  • Locking down v loss of potential benefits

  • How we provide more support/training for staff and students?

www.nottingham.ac.uk/is


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