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Mobile Patrons: Better Services on the Go. Vincci Kwong and Gary Browning Indiana University South Bend 10 th Brick & Click Libraries. Mobile Internet Usage. Mobile Data Applications Usage. Statistics for Library Website. Mobile Website or Mobile App?. Target audience User experience

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Mobile Patrons: Better Services on the Go

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Mobile Patrons: Better Services on the Go

Vincci Kwong and Gary Browning

Indiana University South Bend

10th Brick & Click Libraries


Mobile Internet Usage


Mobile Data Applications Usage


Statistics for Library Website


Mobile Website or Mobile App?

  • Target audience

  • User experience

  • Technical skills

  • Costs


First Version of Library Mobile Site


Popular Items on Mobile Website

  • Library catalog

  • Floor map

  • Events

  • Hours

  • Social media info


IU Mobile Initiative

https://m.iu.edu/miu-prd/about/index.shtml


Graphic Icon for Mobile


Schurz Library Mobile Interface

http://m.library.iusb.edu


Statistics for Library Mobile Website


Mobile Site Generator

  • Hidden Peanuts

  • Molly

  • iPhone Application - DCPL


Internet

Built-in

Authentication

Mobile Friendly Authentication

Remote access to subscription databases is done through OCLC’s EZproxy Authentication and Access software.


Internet

Built-in

Authentication

Mobile Friendly Authentication

EZproxy does not have built-in support for mobile devices.

X


How to make EZproxy Mobile Friendly

Incorporate a mobile device detection library?

http://detectmobilebrowsers.mobi/


EZproxy Ticket Authentication

http://ezproxy.yourlib.org:2048/login?user=rdoe&ticket=a6911a5d0219f428b33e190a80818625%24c20041222220203&url=http://www.somedb.com/

“Ticket authentication allows remote systems to short-lived URLs that EZproxy will automatically recognize as being authorized to login and permit access to a resource with no need for EZproxy to check back with the program that creates the URL.”– OCLC website


Sample PHP code

<?php require("ezproxyticket.php"); $ezproxy = new EZproxyTicket("http://ezproxy.yourlib.org:2048", "shhhh", "someuser");

?>

<a href="<?php echo($ezproxy->url("http://www.somedb.com")) ?>">Some Database</a><br />

EZproxy user.txt

::Ticket

TimeValid 90

MD5 shhhh

Expired; Deny expired.htm

/Ticket


Internet

Valid ticket?

Generate Ticket

EZproxy Ticket Authentication

Server with ezProxy

Web Server with PHP


Internet

Valid ticket?

authenticated?

Generate ticket

authentication

validation

service

External Authentication

Server with ezProxy

Web Server with PHP


Central Authentication System (CAS)

Central Authentication Service (CAS) is a login service that allows you to access multiple password-protected web systems after logging in once on a central authentication server; this is often referred to as single sign-on.

http://www.jasig.org/cas


CAS vs IU CAS

Standard CAS response – XML

<cas:serviceResponse xmlns:cas='http://www.yale.edu/tp/cas'> <cas:authenticationSuccess> <cas:user>username</cas:user> <cas:proxyGrantingTicket>PGTIOU-84678-8a9d... </cas:proxyGrantingTicket> </cas:authenticationSuccess> </cas:serviceResponse>

IU CAS response –

If validation is successful, CAS sends back a two-line response with 'yes' on the first and 'username' on the second.


Connecting Ezproxy with IU CAS

  • Detect mobile or desktop

    • http://detectmobilebrowsers.mobi/

  • Set CASSVC (service)

    • If detect mobile, set service to mobile

  • Check with CAS to see if already authenticated

  • If authenticated, display database; otherwise present a login screen


Sample Code – login.php

<?php

include('mobile_device_detect.php');

if(mobile_device_detect(true,true,true,true,true,true,false,false)){

header("Location: https://cas.iu.edu/cas/login?cassvc=MOBIU&casurl=https://www.domain.edu/~site/cas/casauth.php");

}else{

header("Location: https://cas.iu.edu/cas/login?cassvc=IU&casurl=https://www.domain.edu/~site/cas/casauth.php");

}

?>


Sample Code – casauth.php

<?php

session_start(); //start session

if( isset($_GET['casticket']) ){ //check to see if a ticket has been passed

$ticket = $_GET['casticket'];

} else {

$ticket = "";

}


Sample Code – casauth.php cont.

/*

* check CAS ticket authenticity and get the user's uid back

* the variable $contents will have the string

* "ticket '<ticket value>' not recognized" if a bad ticket

* has been provided.

*/

$casXML = fopen("https://cas.iu.edu/cas/validate?cassvc=IU&casticket=$ticket&service=https://www.domain.edu/~site/cas/casauth.php","r");

$contents = fread($casXML, 1024);

fclose($casXML);


Sample Code – casauth.php cont.

list($yesno, $netid) = split("\n", $contents, 2);

$authok = trim($yesno);

$iuid = trim($netid);

if ($authok == "no") {

header("Location: https://www.domain.edu/~site/cas/login.php");

}

else {

$_SESSION['auth'] = $iuid;

header("Location: https://www.domain.edu/~site/cas/success.php");

}

?>


A Better Idea – Can IU Mobile do it?

IU Mobile is already connected to IU CAS

Need ability to

  • Check if authenticated

  • Display alternative information if not

  • Restrict to campus level


Yes, IU Mobile Can do it!

<authenticated>

<list-item>

<link type="xml" xml="http://it.iusb.edu/demo2.php" title="Subscription Databases" />

</list-item>

</authenticated>

<not-authenticated>

<list-item>

<link type="xml" xml="http://library.iusb.edu/miuxml/oopsSubscribed.xml" title="Subscription Databases" />

</list-item>

</not-authenticated>


Authenticated vs. Not-Authenticated


Sample Restriction to South Bend

<list-item>

<authenticated>

<if permission="southbend">

<link type="external" url="<?php echo($ezproxy->url("http://vnweb.hwwilsonweb.com/mobile/jumpstart.jhtml")) ?>" title="HW Wilson" />

</if>

</authenticated>

</list-item>


Library Resources with Mobile Platforms

  • Ebscohost

  • H.W. Wilson

  • PubMed

  • WorldCat

  • Lexis/Nexis Get Cases and Shepardize

  • Fastcase

  • RefWorks

  • Hoovers

  • Encyclopedia Britannica

  • arXiv Browse

  • Factiva

  • IEEE Xplore

  • Westlaw


Computer Availability Mobile Webpage

http://m.iusb.edu


System Requirements

Computer Availability

  • Web Server such as Apache or IIS

  • PHP

  • Database such as MySQL

  • Ability to run login and logout scripts


Internet

Workstations

How It Works

Active Directory Server

www.iusb.edu/~labseats

Web Server with PHP

MySQL Server


For Mobile, Output Data as XML

<seats> <?php

foreach ($regions as $region) {

$region_id = $region['region_id'];

$region_display_name = $region['display_name'];

$region_location = $region['location'];

$region_mac_status_counts = get_status_counts_for_region($region_id, 'Mac');

$region_pc_status_counts = get_status_counts_for_region($region_id, 'PC');

$total_idle_mac_computers = $region_mac_status_counts['idle'];

$total_busy_mac_computers = $region_mac_status_counts['busy'];

$total_idle_pc_computers = $region_pc_status_counts['idle'];

$total_busy_pc_computers = $region_pc_status_counts['busy'];

$total_idle_computers = $total_idle_mac_computers + $total_idle_pc_computers;

$total_online_computers = $total_idle_computers + $total_busy_computers;

print "<seat lab=\"$region_building $region_location\" building=\"$region_display_name\" availability=\"$total_idle_computers/$total_online_computers\" campus=\"

SB\" /> \n”; }

?> </seats>


Internet

Mobile Output

IU Mobile Server

Web Server with PHP

MySQL Server


Texting Reference Service


Planning for Mobile Website

  • Needs assessments

  • Integrate with existing library services

  • Project planning

  • Build the site

  • Testing, marketing, launching

  • Keeping up


Mobile Services Offered by Other Libraries

SMS notification services

  • Kansas State University Libraries

    Mobile collections

  • Duke University

    Mobile instruction

  • Open University Library

  • LibGuides

    Library tour

  • Temple Universities Libraries

  • University of Illinois at Urbana-Champaign


QR Code

  • Two-dimensional barcode readable by QR scanners, mobile phones with camera, and smartphones.

  • Stores text, URL or other data.


QR Code Generator

  • Kaywa

  • ZXing Project

  • Mobile-Barcode

  • Bit.ly

  • goo.gl

  • …. and more!

Chrome extension


QR Code Reader

  • i-nigma

  • ScanLife

  • BeeTagg

  • Lynkee

http://www.mobile-barcodes.com/qr-code-software/


Resources

  • Mobile Access 2010 - http://www.pewinternet.org/~/media//Files/Reports/2010/PIP_Mobile_Access_2010.pdf

  • Detect Mobile Browsers - http://detectmobilebrowsers.mobi/

  • OCLC Ezproxy - http://www.oclc.org/support/documentation/ezproxy/usr/default.htm

  • CAS - http://www.jasig.org/cas

  • XML Tutorial - http://www.w3schools.com/xml/default.asp

  • AOL Mobile - http://mobile.aol.com/product/sms-text/aim-txt/

  • M-Libraries Success Wiki - http://www.libsuccess.org/index.php?title=M-Libraries

  • QR Code: Library Success Wiki -

    http://www.libsuccess.org/index.php?title=QR_Codes


Questions?

Feel free to contact us at

  • Vincci Kwong

    • Email: [email protected]

    • Phone: 574-520-4444

  • Gary Browning

    • Email: [email protected]

    • Phone: 574-520-5516


  • Login