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2011 Snow Event

2011 Snow Event. CMC February 17, 2011. Event Issues. Guidance to departments about cancelling clinics Sleeping arrangements for faculty and staff who stay the night Better coordination with: BJWC – Medical Office Buildings entry and ancillary availability BJH

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2011 Snow Event

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  1. 2011 Snow Event CMC February 17, 2011

  2. Event Issues • Guidance to departments about cancelling clinics • Sleeping arrangements for faculty and staff who stay the night • Better coordination with: • BJWC – Medical Office Buildings entry and ancillary availability • BJH • Ancillaries - communication and availability • Clinics – coordination regarding closures • WUSM Clinics – sending home BJH employees • SLCH – communication and availability • TOP DOCS, BJH Concierge, and BJH Guest Relations – Wanted information about clinic closures and where patients should call if offices were closed.

  3. Feedback from CAC • Staff confusion • E-mail that Danforth campus was closing • WUSM e-mail saying it was up employee about whether or not to come to work • Clinic closures • Decision to send staff home should be coordinated with clinic (had some clinics who still had patients when staff were told they could go home) • Earlier guidance about whether or not clinics will be closing so staff are available to call patients • Shouldn’t leave decision up to individual physicians • Safety of staff and patients needs to be considered. Had staff risking safety and then had patients no-show or cancel at the last minute

  4. Next Steps • BJH • John Ursch and Kelley Mullen met with Jerry Glotzer and other representative from BJH on Monday, Feb 14 • Use of WUSM staff at BJH, if needed • Coordination with Incident Command Center and providing sleeping arrangements for faculty and staff • BJWC • Communication and availability of Ancillary support, i.e., Lab, CT, MRI, and Radiation Oncology • Communication process for clinic closures • SLCH • Communication and availability of Ancillary support • Communication process for clinic closures

  5. Next Steps • WUSM • Focus groups to follow up on Management Council discussion (looking for a combination of 8 people including WUMC, West County and West Campus Business Managers and Managers/Supervisors) • Charge of groups to develop a summary around: • Communication and emergency planning • Decisions regarding opening/closing • How decisions should be made regarding whether employees go home or come to work • Pay and time issues once a decision about employees is made

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