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Multi-type Regional Cooperation. Karen Hyman ([email protected]) Texas Library Association April 4, 2003. Multi-type regional cooperatives ? ? ? [Multiple choice].

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Regional Cooperation

Karen Hyman ([email protected])

Texas Library Association

April 4, 2003

Multi-type regional cooperatives???[Multiple choice]

  • A. “lead and encourage collaboration, resource sharing, staff development, and innovations to insure that people receive excellent, up-to-date library services.”

  • B. “are responsive to taxpayer’s increasing wariness of any library services that cannot be accessed by the whole community.”

  • C. “allow libraries to get in on the change and be part of a support group.”

  • D. “are an outdated ‘70’s concept.”

Answer: A, B and C !

In new jersey
In New Jersey…

  • Multi-type network since 1984.

  • Four regional cooperatives – membership organizations, established in law and regulation.

  • Stable (or static) Network budget: $4.7 million (augmented by $1.3 million for databases, technology bond $ and LSTA.

  • Expanded definition of resource sharing: from sharing our stuff to joint acquisition and project development.

Resource Sharing of the Past assumed…

  • Resource sharing was an extra.

  • Resource sharing was relatively unknown.

  • Communication was slow and limited.

  • Technology was proprietary and expensive – when there was any.

  • Library resource sharing was the only game in town.

  • People would drive, wait, and play by our rules.

  • Giving money to libraries was a self-evident good.

  • Majority of libraries in passive recipient mode.

  • Static programs and budgets.

In nj in the past three years
In NJ, in the past three years…

  • Growth of

    • Web based services directly available to the end user: databases, Jersey Cat ILL, Q and A NJ,

    • Cooperatively staffed services – libraries provide labor.

    • Regional administration of statewide services.

    • “Opportunistic” services: statewide summer reading, Governor’s reading club, One Book NJ.

    • Recruitment, leadership development, marketing

    • Partnerships.

Highly successful regional networks are research and development incubators
Highly successful regional networks are…research and development incubators.

  • Helping libraries get in near the beginning of a change.

  • Providing a support group of others working out the issues as they move along.

Highly successful regional networks are…risk managers.

  • Helping libraries become more adventurous, curious, and technically proficient and more willing to work outside of their own comfort level.

  • Helping libraries achieve a sense of equilibrium while standing on a moving vehicle.

Highly successful regional networks are…human resource developers.

  • Recruiting

  • Training

  • Developing leadership

  • Energizing

  • Making offers too good to refuse.

Highly successful regional networks are advocates
Highly successful regional networks are…advocates.

  • Developing and maintaining relationships business and industry groups, elected officials and other opinion leaders.

  • Supporting member library advocacy efforts.

  • Working with professional associations and the State Library to establish and promote library funding priorities.

  • Honoring library advocates at network “events.”

Highly successful regional networks are…planners.

  • Involving people at all levels of the organization.

  • Finding, listening and responding to every great idea.

  • Focusing on results as defined by the end user.

Highly successful regional networks are…excellent problem solvers.

  • Defining the big problem

  • Focusing on the big result

  • Invested

  • Creative

  • Persistent

Highly successful regional networks are…savvy marketers.

  • Looking outward, facing the future, and seeing the big picture as well as the details that count.

  • Spearheading marketing campaigns.

  • Fostering market research.

  • Implementing and packaging shared services that resonate with the public.

QandANJ…Real feedback from real users

  • Interaction with a live person: “I was talking to a real person not a computer!”

  • Professional help finding the answer: “The librarian found information that my Mom and I had been looking for and could not find no matter where we looked.”

  • Always open: “I got the answers I needed, especially when the library was closed.” “[My] first contact was at 2 am Sunday morning.”

  • The Library came to me: “I am house-bound …this opportunity is greatly appreciated.” “I didn’t have to go out in the rain.”

  • Fast: “I like the fact that you get an immediate answer to your question instead of having to click on a hundred different links and still not find the information you need.

Highly successful regional networks…

  • Have a strong vision for the future.

  • Believe in themselves and their collective ability to figure out how to make libraries and resource sharing work for people today.

  • Support highly successful libraries.

Contact Information:

Karen Hyman

Executive Director

South Jersey Regional Library Cooperative

10 Foster Avenue, Suite F-3

Gibbsboro, NJ 08026

856 346-1222

FAX: 856 346-2839

Email: [email protected]