WBT-DTO HR Strategy Planning Session 14 Feb 2011

1. WBT-DTO HR Strategy Planning Session 14 Feb 2011

2. Be the most admired employer in Africa Build a sustainable leadership pipeline and enable people potential • Maximising people potential and performance • Operationalize coaching within GT • Enhance rewards and recognition programs • Effective redeployment /rotation/ of resources to create opportunity • Understand talent landscape in GT and selectively manage high performers for • value and retention • Bed down talent management processes • Begin workforce planning and shaping Top 5 • Build an enabling HR environment • Restructure of HR function to enable strategic functioning and support of business • Continue to accelerate transformation • Specific short and long term actions • Create a learning organization • Home grown talent (supported by learning framework - formal, informal, coaching, mentoring, rotation, shadowing) • Conduct assessments to identify leadership development areas • Builds skills and competencies into the future 3-5 year dev plans • Launch business rotation project (customer centricity) • Build and enhance foundational management skills within GT • Winning the war for talent • Project Bullet – Recruiting top talent without vacancies • Review sourcing strategy - use of strategic partners / vendors • Develop graduate and mid mgmt recruitment strategies • Develop retention strategies for HiPo’s, scarce skills & key persons • Implement actions and activities to improve GT employee value proposition – (innovative culture, leadership, communication)

3. Building an enabling HR environment Lenses GT “ To be Nedbank’s preferred technology partner and consistently outperform industry benchmarks GT HR “ Growing GT Leaders and enabling people potential” Business Drivers GT Benefits Engage Outcomes Challenges Keep us out of trouble Business Partner Client, employee, investor, regulator confidence Increased capacity & opportunity Improved integration and alignment Improved service Enhanced HR accountability Integrated transformation and leadership strategy Focus on culture and organization Focus on continuous improvement Systems Alignment Transitions Capability Resources Support /Run technology platforms/processes Recruit Make our business better Most Admired Bank in Africa Recognize & Reward Retain Transition to agile, flexible, simplified & standardized environment Partnering business to grow share of EP People centre Step change in NIR growth Strategic projects Performance & Potential Mgmt Increase business collaboration to drive customer centricity Manage for value through the cycle Develop SIP – Improve performance & delivery Client driven Deliver competitive advantage through culture and technology Manage risk as an enabler HR Centre of Excellence Accelerate transformation Win war for talent Lead as corporate citizen Talent Mgmt Organizational Development IR, OT and Compliance Rewards Mgmt Office of the Group Executive : HR People Development Use prioritization to manage for value Build unique culture & technology for competitive advantage

4. WBT 2011-2013 Divisional Plan

5. WBT 2011-2013 Divisional Plan

6. WBT 2011-2013 Divisional Plan

7. WBT 2011-2013 Divisional Plan