Haringey Council - PowerPoint PPT Presentation

Haringey Council
1 / 31

  • Uploaded on
  • Presentation posted in: General

Haringey Council. Public Libraries in England and Wales Key Challenges for the 21 st Century. Diana Edmonds Assistant Director, Culture, Libraries and Learning 23rd May 2011. 1. Getting the Business. Or the customers through the door.

I am the owner, or an agent authorized to act on behalf of the owner, of the copyrighted work described.

Download Presentation

Haringey Council

An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.

- - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - -

Presentation Transcript

Haringey council

Haringey Council

Public Libraries in England and Wales

Key Challenges for the 21st Century

Diana Edmonds

Assistant Director, Culture, Libraries and Learning

23rd May 2011

Haringey council

1.Getting the Business

  • Or the customers through the door

Haringey council

Haringey Experience demonstrates that customers are attracted by relevant services

  • Dramatic increase in use levels

  • Wood Green currently has the busiest libraries in London

Haringey council

2. Getting the Money to Provide the Service

  • Money for buildings

  • Money for stock

  • Money for IT

  • Money for staff

Haringey council

Money for Buildings

  • Buildings often in wrong place

  • Poorly maintained

  • Limited capital within the Authority

  • Need to use “other people’s” money to build libraries

Haringey council

In Haringey, we have used funds from:

  • Big Lottery

  • NDC

  • Europe

  • PCT

  • Department of Education (via Connexions)

  • Skills Funding Agency

  • MLA

  • UK On-line

  • And we are constantly looking for more

Haringey council

Money for Stock

  • Usually has to come from the Local Authoritybut

  • Are occasional opportunities to gain external funding

  • But essential to maintain funds to ensure the offer remains attractive to the customer

Haringey council

Stock Purchase and Acquisition needs to be Lean and Mean

  • Don’t believe Price Waterhouse Coopers Report!

Haringey council

  • Haringey outsources all processing and some selection

  • Buys as low as possible

  • Has minimal staff (1)

Haringey council

Allocation Model

Haringey council

  • Plus, in Haringey, material for BME customers

Haringey council

Money for IT

  • Big Lottery Fund provided People’s Network funding which forced public libraries into the 20th Century

  • Problem to maintain this provision as need to modernise occurs

Haringey council

Money for IT

  • Also need to introduce newer technologies, specifically RFID, to modernise processes

  • 1 year payback on RFID installations in terms of staff reductions

Self issue

Self Issue





The impact of wireless

The Impact of Wireless

Haringey council

Money for Staff

  • Major cost in a public library service

  • Normally at least 60%

  • Key area for cost cutting and therefore professionalism debate a real issue

  • At Haringey, labour costs are currently running at 56%

Haringey council

Money for Staff

  • Staff behaviour also a key issue

  • Problem with sickness management

  • Advantageous contracts

Haringey council

Money for Staff

  • Key drive to reduce staff costs

  • RFID increasingly significant

Haringey council

Budget Overview

  • Each year operate the Service with budget minus same

Haringey council

  • Essential therefore to increase productivity year on year

Haringey council

  • And to look for the “new” angle, e.g.

  • Health

  • Learning

  • Culture

Individual learning resources

Individual Learning Resources

Collaborative learning spaces

Collaborative Learning Spaces

Cultural spaces

Cultural Spaces

Haringey council


  • Running a public library requires:

  • Customer focus

  • Entrepreneurial skill

  • Courage

Haringey council

And now?

What about the cuts?

Haringey council

Libraries are under significant pressure

Haringey council

In London, LLCP (London Libraries Change Programme) may help………

Haringey council

The Future

……. Is the future

  • Login