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Video-on-demand Computer Skills Training at UMBC Bill Shewbridge Bob Kuhlmann UMBC New Media Studio ALN, November 18, 2001 University of Maryland, Baltimore County Technology Focus Technology literacy Assured Access New Media Learning and Development Classroom Training

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Video on demand computer skills training at umbc l.jpg

Video-on-demand Computer Skills Training at UMBC

Bill Shewbridge

Bob Kuhlmann

UMBC New Media Studio

ALN, November 18, 2001


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University of Maryland, Baltimore County

  • Technology Focus

  • Technology literacy

  • Assured Access


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New Media Learning and Development

  • Classroom Training

  • Automated “just-in-time” skills training


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First Efforts

  • Broadband/Narrowband Video for Training

    • IPTV

    • Example:

      • PowerPoint in the Classroom

      • ResNet Installation


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Overview

  • TV’s influence on user expectations

  • Use Video for what it does best

  • Is video the right option?

  • Basics of Production Process


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TV’s influence on user expectations

  • Video is relatively easy to produce now and mere inclusion is sufficient.

  • The standards will rise to meet the level of expectation of a TV viewing audience.

  • As producers incorporate more they will want to expand their capabilities.


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Is video the right option?

  • Video will require an increase in resource commitment to a production, although stages of the production process are the same.

  • It will be a process and resource-intensive product that will call for greater efficiency time and money.


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Use Video for What it Does Best

  • See places, people and things otherwise unavailable.

    • Historical Documentary

    • Travelogue

    • Live Events

  • Expresses emotional content

    • Drama

    • Personal Service Training

  • Visualizes actions.

    • Resnet


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Pre-production

Content expert

Scriptwriter

Organization and efficiency of material and resources

Allocating resources

Multimedia integration issues

Production

Acquisition

Cameras

Formats

Audio

Graphics

Post-production

Editing

Multimedia Integration

Distribution

Production Process Basics


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Lessons Learned and Refocus

  • Limits of MPEG for screen capture

    • FINWeb MPEG

    • FINWeb Screen Captures

  • Recognition that multiple solutions are needed

  • Criteria for media selection

    • Quality of delivery

    • User Accessibility

    • Production Issues


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Quality of Delivery

  • Resolution

  • Motion

  • Sound


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User Accessibility

  • What does the user need to setup to use.

  • On demand issues: when does the user access it.


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Production Issues

  • Time

  • Resources

  • Expertise


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Streaming at UMBC

  • IPTV myUMBC (MPEG)

  • Screen Capture (FINWeb)

  • QuickTime w/ PowerPoint


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Contact

www.umbc.edu/oit/NewMedia/present/aln.htm

www.umbc.edu/iptv

shewbrid@umbc.edu

kuhlmann@umbc.edu


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