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Shared Service Center Initiative Brown Bag August 25, 2011

. Agenda. WelcomeProject updateQ

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Shared Service Center Initiative Brown Bag August 25, 2011

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    1. Shared Service Center Initiative Brown Bag August 25, 2011

    2. Agenda Welcome Project update Q & A In welcome, ask how many are from each division, what their focus of work is.In welcome, ask how many are from each division, what their focus of work is.

    3. Project Changes Program Manager contract terminated Jeff Bertany now serving as project manager coordinating project team efforts SSC Director on board as of August 23 Andrew Dunn Added resources to process mapping and re-engineering Mary Bankston (.5 FTE) Natalia Lopez (.5 FTE) Michelle Agnew (~.5 FTE)

    4. Currently in Finance, HR & Payroll Future State Vision in development What’s in, what’s out? Organizational model Staffing model Major changes Future state process mapping Identification of policy and internal controls issues Financial model

    5. Guiding Principles for Future State Is the future state option: Customer driven (accessible, consistent, and understandable)? Efficient, effective, and simple? Aligned with campus tolerance for risk and internal control objectives? Leveraging technology, either current or planned and, if not, what are the implications of implementing this future state option? Scalable and sustainable?

    6. Guiding Principles for Future State Does the future state option: Ensure responsiveness to campus customer and business needs (focused on enterprise rather than departments)? Remove barriers that currently impede operational success? Ultimately reduce FTE and overall costs through process and workflow improvements?

    7. Currently in IT Current state assessment on target for completion by September 30 RFP in progress for an ITIL consultant to assist with assessment and planning Gathering data on software/hardware in use Project Charter is in final draft With IET, developing a collaborative approach for server room and hardware consolidation Future state vision on target for completion by January 2012 “Go-Live” for IT is late March 2012

    8. Systemwide Technology Update Four-year implementation scheduled to begin September 2011 PPS replacement Human Resources Information System (HRIS) Time & Attendance Phased approach for campuses UC Davis will not participate in Phase I of implementation UC Davis will participate in systemwide process standardization project

    9. SSC Technology Update

    10. Town Hall Meeting – September 8 Topics to be discussed IT Project Team update and timelines Services included in the SSC (finance, HR, payroll) SSC organizational model (finance, HR, payroll) SSC staffing (finance, HR, payroll) SSC hiring procedures/ timeline (finance, HR, payroll) SSC space High level budget framework Staffing implications & layoffs Status of systemwide work

    11. Recruitment Update – schedule

    12. SSC – "Go Live" Goals Phase I – Finance, HR, Payroll January/February 2012 Phase I – IT March 2012

    13. Upcoming Training and Update Opportunities Manager/Supervisor project updates Monthly September through December Managing Staff in Transition October Brown Bags Ongoing UC Davis Career Navigation Series Begins in September

    14. Q & A

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