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Investing in Workforce Development: Leadership Development

Investing in Workforce Development: Leadership Development. HR Managers Meeting Wednesday, Feb . 6 , 2019. Ensuring you’re in the loop and informing action. Identified a problem with Leading Teams enrollment Collected data to better understand and to drive action

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Investing in Workforce Development: Leadership Development

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  1. Investing in Workforce Development:Leadership Development HR Managers Meeting Wednesday, Feb. 6, 2019

  2. Ensuring you’re in the loop and informing action • Identified a problem with Leading Teams enrollment • Collected data to better understand and to drive action • Engaged Executive Sponsors • Met with Deputies • Continuing to examine the issues and take action A pipeline of effective leaders for the present and future of Washington State

  3. Our stated investment for the Enterprise:Leadership Development at all Levels A pipeline of effective leaders for the present and future of Washington State

  4. Building an Enterprise Foundation and a Coordinated System of Leadership Development Exec Onboarding What your agency is doing based on agency specific needs What DES is doing based on customer expectations Leading Organizations Leading Teams Leading Others Leading Self A pipeline of effective leaders for the present and future of Washington State

  5. A Shared Approach with DES in Partnership with Agencies A pipeline of effective leaders for the present and future of Washington State

  6. We’re facing a challenge The second core course we requested and supported – Leading Teams for middle managers – has low enrollment and based on that, is unable to recover the costs of the program Course correction required! A pipeline of effective leaders for the present and future of Washington State

  7. What is Leading Teams? • Leading Teams is specifically designed for middle managers and those who manage supervisors who have gone through Leading Others. • The three-day course builds knowledge and skills in participants specifically tied to the Leadership Competencies developed by the Deputy Directors. A part of the larger solution Mindset – Interpersonal – Technical • Compared to “outside” training, it costs less, designed with and for Washington State Government leaders, and when leaders attend they learn and grow and say others should attend as well A pipeline of effective leaders for the present and future of Washington State

  8. Program Overview • Cohort Data • FY 18 (Oct/17 – Jun/18) • Pilot cohorts – 3 • Total number of cohort classes – 11 • Total number of participants – 196 • FY 19 (Overall Goal: 36 Cohorts/720 participants) • Total number of cohort classes – 7 • Total number of participants – 88 • (As of 1/31/19) A pipeline of effective leaders for the present and future of Washington State

  9. Course Evaluation Data Course Evaluation Data Conclusion • Participants are having an overall positive experience based on the completed responses to date A pipeline of effective leaders for the present and future of Washington State

  10. Pre and Post Assessment Data Pre and Post Assessment Data • Participants who attend the class are showing consistent improvement in all of the Learning Objective areas across the board A pipeline of effective leaders for the present and future of Washington State

  11. Problem: Overall Goal: To increase enterprise leader success through increasing participation of middle managers in Leading Teams, ensuring cost recovery for program sustainability. Known Fact: Past participants are reporting a positive experience and evaluations and assessments are showing growth in all areas assessed Challenge: Getting people into the paid seats. We are operating on an adjusted target of 720 participants for FY 19. To date, we have run 7 cohort classes with 88 participants in attendance. Identified Barriers(as gathered through customer outreach): 1) Workload 2) Lack of Awareness (Marketing) 3) Cost: This is an elective course with a price point of $785 (Middle managers did not identify cost as a barrier, however, we have received that feedback from Training Managers) A pipeline of effective leaders for the present and future of Washington State

  12. Customer Outreach Continued • Gathering more input from participants, middle managers, and other customers • Participant Interviews • Identify how Leading Teams benefits middle managers • Clarify attendance barriers • Understand proposed solutions to barriers • Understand alignment to agency culture • Identify middle manager motivation to attend Leading Teams A pipeline of effective leaders for the present and future of Washington State

  13. Participant Interviews 26 Organizations Represented, 8% DOH, 7% LNI, 4% LOTT and LCB, 2-1% DES, ECY, DOL, COM, DSHS, WSP, WTB, DSB, ESD, DOT, OAH. A pipeline of effective leaders for the present and future of Washington State

  14. Benefits of Leading Teams A pipeline of effective leaders for the present and future of Washington State

  15. Barriers to Attending The below questions received a 100% response rate from the 80 participants, with some noting they were unsure of barriers or solutions. A pipeline of effective leaders for the present and future of Washington State

  16. Insights • The content is relevant, applicable and aligns with agency learning culture • The course structure and duration works for the majority of the participants • More leadership support/workload management is needed for middle managers to attend • More awareness of the course is needed • The motivation to attend and the benefits of the course will be incorporated into future marketing messages and strategies A pipeline of effective leaders for the present and future of Washington State

  17. Revisiting the Shared Approach with DES in Partnership with Agencies What can we do to help your agency as a part of this model? A pipeline of effective leaders for the present and future of Washington State

  18. We need your feedback What are your thoughts, questions, concerns, and suggestions? A pipeline of effective leaders for the present and future of Washington State

  19. We need your feedback We are here to do more, so you don’t have to. • What would help you? Some Examples: • Presentations to specific groups in your agency (free) • Taste of LT (free) • Consultation on using our courses with yours and more (free) • Customized workshops (low cost) A pipeline of effective leaders for the present and future of Washington State

  20. Next Steps Thank you! A pipeline of effective leaders for the present and future of Washington State

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