IT’s Perspective on Student Success Hatem Akl Chief Information Office Ocean County College

1. Effective Use of Technology to Support Student SuccessJeff S. Harmon, Director of e-Learning @ OCCHatem Akl, CIO @ OCCLee Kobus, Executive Director of Instructional Technology @ OCCDr. Christine Martey-Ochola, Academic Consultant @ Ellucian

2. Today’s Agenda:1. IT’s Perspective on Student Success2. Classroom Technology3. Learning Online4. Teaching Online5. What is OCC Doing? (ongoing)6. What are YOU Doing?7. Discussion/Questions

3. IT’s Perspective on Student SuccessHatem AklChief Information OfficeOcean County College

4. Student Success, an IT perspective • Definition of student success. • Technology’s role in the education process. • Students and faculty expectations. • Emerging Technology. • Education trends. • What OCC is doing? • Challenges.

5. Student Success, an IT perspective • What is Student success? • There is no consensus on the definition of student success. • Degree/certificate completion • Course completion rates. • Student grades. • Retention rates. • Transfer ability and Transfer rates. • Math and English proficiency. • Successful basic skills remediation. • My preferred definition • Students success is the ability of students to accomplish their educational goals in a timely manner and prepare them for the workforce.

6. Student Success, an IT perspective • Technology’s role in the education process. • Technology is an active tool in all aspects of Students’ life both in school and at home. Every students learns in a unique way. Technology helps make those individualized ways of learning possible. • Benefits of Technology in education: • Expansion of time and place • Learning vs. Teaching • New media for self-expression • Collaboration • Individual pacing and sequencing • Assistive Technology

7. Student Success, an IT perspective • Benefits of Technology in education: • Expansion of time and place • Information technology allows learning anywhere, anytime; not just in the classroom. • Learning vs. Teaching • Instead of teaching (push), students can be given projects that require them to learn (pull) the necessary material themselves. • New media for self-expression • Digital photography, web based radio and TV stations, digital music, web sites, blogs. • Collaboration • Technology eliminated the geographic and physical boundaries • Think about how Khan Academy started https://www.khanacademy.org/ • Students can work in small groups wherever they happen to be. • Individual pacing and sequence • Technology permit the student to work at his/her pace, “Adaptive Learning”. Technology has the ability to help make those individualized ways of learning possible. • Assistive Technology • Its reach and impact surpasses students with disabilities to all students.

8. Student Success, an IT perspective • What are the students and faculty expectations? • Any time anywhere computing. • 24 X 7 Help desk. • Amazon and eBay like experience and performance. • Self-service with social media look and feel. • Access to the latest versions of the software. • Upgraded technology in the classroom • Support for BYOD • Access to fast networks • Wireless projection • Wireless printing

9. Student Success, an IT perspective • Emerging Technology • Gamification • Big Data and Education analytics • 3D Printing • MOOCs • BYOD, cloud computing and Mobile learning • Digital Textbooks, “eBooks” • Wearable Technology

10. Student Success, an IT perspective • Gamification,the term used is “Game-Based Learning” • Games are proving to be a useful training and motivation tool. • You can find many articles on the web similar to • Want to be a surgeon? Start playing video games  • U.S. Naval Research: Gamers make better soldiers • Choosing the right game • Age of the Empireor Civilization History • Sim City Geography, Civil Engineering • Law & order or C.S.I Criminal Justice • Cruise Ship Tycoon Business, Economics • Contraption Physics, Math, Engineering

11. Student Success, an IT perspective • Education trends: • The Flipped Classroom • Students watch lectures at home at their own pace, communicating with peers and teachers via online discussions. • Concept engagement takes place in the classroom with the help of the instructor. “work on assignments, solve homework problems” • Adaptive learning • adjusts the learning experience based on a student's progress

12. Student Success, an IT perspective • Big Data and Education analytics • Colleges Are Using Big Data To Predict Which Students Will Do Well--Before They Accept Them. • Predictive analytics determines which students will succeed and which will fail. • Learning Outcomes is a key factor / tool in the design of personalized and online learning platforms.

13. Student Success, an IT perspective • What OCC is doing to assist students and faculty? • Key objectives are • Provide the highest SLAs for all our services • Architect a robust Network and Internet connections. • Minimize classroom interruptions and downtime. • Constant improvements to student services. • We use sound change management processes to minimize downtime and interruptions to our computer services. • Utilize cloud based solutions where possible. • Perform maintenance after hours where possible. • Built in fault tolerant in all our servers and core Network equipments. • Wireless is enabled in all buildings. • Conduct regular classroom sweeps to proactively correct problems. • Provide consistent computer images in labs using Deep Freeze and VDI. • 24 X 7 Helpdesk.

14. Student Success, an IT perspective • Upcoming technology enhancements • Upgrading technology in more than 80 classrooms and labs. • Adding a second ISP provider. • Adding external wireless to the Toms River Campus. • Implement Student Academic Planning. • Extend VDI to remote students. • Implement office 365 for students.

15. Classroom Technology Lee KobusExecutive Director of Instructional TechnologyOcean County College

16. Classroom Technology Challenges • Keeping it current • When do you update? • When to introduce new items and how to identify them? • How to pay for it? • Grants, Government Funding • Long Term Funding Solutions • Technology Fund

17. Classroom Technology Challenges • Ask The Faculty • Surveys • F2F Meetings • Pilot Programs • Selling The Administration • Results of your research presented to decision makers

18. Classroom Technology Challenges • Training Faculty • F2F Sessions • Online and Video Modules • Tech Buddies • Posted Instructions • Training Students • First day of class training • Training modules • Making it part of the class

19. Technology As Part of Class Technology Literacy Information Literacy Collaborative Skill Development Public Speaking Skills Locating Resources Technology to Help Students Succeed

20. Learning OnlineJeff S. Harmon, MBA, Doctoral CandidateDirector of e-LearningInterim Special Assistant to the PresidentOcean County College

21. Learning Online @ OCC Effective Use of Technology to Support Student Success

22. Learning Online @ OCC Effective Use of Technology to Support Student Success

23. Learning Online @ OCC So…what is “Technology?”

24. Learning Online @ OCC

25. Learning Online @ OCC

26. Learning Online @ OCC

27. Learning Online @ OCC Technology is simply a tool.

28. Learning Online @ OCC Effective Use of Technology to Support Student Success

29. Learning Online @ OCC So…what is “Student Success?”

30. Learning Online @ OCC What is Student Success? Students success is the ability of students to accomplish their educational goals in a timely manner and prepare them for the workforce.

31. Learning Online @ OCC Effective Use of Technology to Support Student Success

32. Learning Online @ OCC So…what is “Effective Use?”

33. Learning Online @ OCC So…what is “Effective Use?” Efficiency is doing things right, effectiveness is doing the right things. --Peter Drucker

34. Learning Online @ OCC Effective Use of Technology to Support Student Success

35. Learning Online @ OCC OCC’s Online Learning Tools

36. Learning Online @ OCC LMS Data Analytics Instructor Training Course At Risk Student Intervention Student Orientation Tutorials Interactive & Engaging Courses Continuous Monitoring Mobile Apps

37. Learning Online @ OCC LMS Data Analytics Instructor Training Course At Risk Student Intervention Student Orientation Tutorials Interactive & Engaging Courses Continuous Monitoring Mobile Apps

38. Data Analytics

39. Data Analytics

40. Data Analytics

41. At Risk Student Intervention

42. Mobile Devices

43. Mobile Apps

44. The Tools Are Everywhere “Our tools are everywhere, linked with our minds, working in tandem. Search engines answer most of our obscure questions: status updates give us an ESP-like awareness of those around us; online collaborations let far-flung collaborators tackle problems too tangled for any individual.” --Smarter Than You Think by Clive Thompson

45. Effective Use

46. Student Success Students success is the ability of students to accomplish their educational goals in a timely manner and prepare them for the workforce.

47. Student Success Students success is the ability of students to accomplish their educational goals in a timely manner and prepare them for the workforce.

48. Student Success Students success is the ability of students to accomplish their educational goals in a timely manner and prepare them for the workforce.

49. Teaching OnlineDr. Christine Martey-OcholaAcademic ConsultantEllucian

50. Is my teaching style optimized for successful online instruction?