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May 24 th , 2005

State of Washington Roadmap for Financial and Administrative Policies, Processes and Systems IPMA Forum 2005 Roadmap Program. May 24 th , 2005. Agenda. What is Enterprise Architecture?. Analogous to Building Architecture

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May 24 th , 2005

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  1. State of WashingtonRoadmap for Financial and AdministrativePolicies, Processes and SystemsIPMA Forum 2005Roadmap Program May 24th, 2005

  2. Agenda

  3. What is Enterprise Architecture? • Analogous to Building Architecture • Ensures the building matches the needs of the occupants - “One size doesn’t fit all” • Provides multiple interrelated views to maintain context - e.g. plumbing, electrical, structural • Uses engineering principles to improve the likelihood of successful completion

  4. ISB Enterprise Architecture Committee

  5. State of Washington Commonality Tiers

  6. Overarching Architecture Principles WA Tier One Enterprise Architecture Framework Environmental Trends & Business Drivers Information (Data) Business Technology Inf. SubjectAreas Business Domains TechnologyDomains Information Vision & Strategies Business Vision & Strategies TechnologyVision &Strategies InformationPolicies & Standards Maps and Linkages Maps and Linkages BusinessPolicies & Standards TechnologyDirections Information Models BusinessProcess Models TechnologyPolicies & Standards Common Datasets Solution Architecture – Services, Patterns, Applications

  7. The State’s Enterprise Architecture (EA) Program • A framework for decision-making • Principles driven • Focused at Tier One • Roadmap identified as EA early adopter

  8. Roadmap Background

  9. Current factors influencing Washington State government • Significant budget shortfall • Priorities of Government • Personnel System Reform Act of 2002 • Collective bargaining • Civil service reform • Competitive contracting • Government Management, Accountability and Performance

  10. The time is right

  11. About the Roadmap The Roadmap project draws together agencies and central service providers to create a comprehensive plan for the transformation of Washington State financial and administrative policies, processes and information systems to solve today’s common business problems with enterprise tools and best practices.

  12. Roadmap Business Goals • Better information for better results • Improved management systems • Streamlined business processes

  13. Scope Risk Management Projects Management Decision Support

  14. Value Proposition: Integrate core end-to-end business cycles Roadmap challenge Fragmented governance & responsibility

  15. Roadmap challengeInefficient business processes 2004 Financial Baseline Assessment • Typical financial benchmarks measure payments per A/P staffer • Data from 10 state agencies suggest that productivity lags benchmarks • Core payables processing was found to be the most labor intensive activity

  16. Procure-to-pay cycle A1: Optimize purchasing power (strategic sourcing) A2: Put cash in bank, not on shelf (consumable inventory) A3: Streamline procure-to-pay Reporting/General ledger B1: Organize data to support all perspectives (chart of accounts) B2: Improve access to information (reporting tools) Cost accounting cycle C1: Enable data driven decisions (cost accounting) C2: Protect federal & local funding Invoice-to-cash cycle D1: Make it easy for customers to pay D2: Increase investment revenues D3: Streamline invoice-to-cash Budgeting cycle E1: Streamline and integrate the budget cycle E2: Empower managers with tools to aid decision-making (measuring performance results) E3: Provide flexibility for innovative budgeting Capital asset management cycle F1: Maximize return on capital assets F2: Improve accountability for assets Common business problems & opportunities

  17. Agency Prioritization Survey ResultsForced ranking - All agencies

  18. Agency Prioritization survey results • Over 50 central systems • 220 known agency “shadow” systems • Nearly 20,000 known desktop tools (spreadsheets, databases, etc.)

  19. Business Case – Value Themes • Better information, better results • More economical government • Better customer and business relationships • Optimized return on investment

  20. Applying Enterprise Architecture to the Roadmap

  21. Enterprise Architecture Approach A framework for decision making using: • Principles • Models • Policies • Standards

  22. Architecture Principles • Applied ISB adopted architecture principles: • Commonality - Should be common where there is a clear business case; once designated as common, justification is required to deviate • Business alignment - Should align projects and investments based on Priorities of Government (POG) • Natural boundaries - Should be designed around natural boundaries • Other important principles • Do no harm to HRMS

  23. Models - Functional Decomposition

  24. Lessons Learned Additional principles are derived from lessons learned in other states and HRMS • Ensure strong sponsorship and governance • Focus on business outcomes – not systems • Agree on common policies, processes, and data before picking system solutions • Transform incrementally • Agree on strategy for integrating new systems into the existing environment

  25. Value & priority Principles Scope models Developed the Roadmap Defined initial Roadmap business initiatives, projects and timeline based on:

  26. Roadmap Next Steps

  27. Next Steps • Confirm executive sponsorship • Establish Roadmap governance • Begin the Foundation Initiatives: • Business modeling • Integration architecture model • Enterprise service delivery model • Feasibility study • Acquisition • Budget request / decision package

  28. Next StepsBusiness Process Modeling ISB Enterprise Architecture Committee’s principles: Key Decisions: • Designate Roadmap Business Processes as Tier One – Common Statewide? • How do we align our business processes? • What best business practices do we want to adopt?

  29. Next StepsBusiness Process Modeling • Identify enterprise data standards Key Decision: • How do we maintain agency flexibility while leveraging statewide data to improve operations? • Evaluate functionality of solution alternatives against core business processes using models Key Decision: • What software products best implement our desired best practices?

  30. Next StepsIntegration Strategy Defining an Integration Architecture • Connect the legacy systems to the new environment as we transition • Assist agencies to connect their core system with new systems • Data standards, exchange formats, services and components, multiple models Key Decisions: • What are the critical success factors in creating a durable enterprise wide integration architecture? • How do we insulate systems from changes in interface requirements as we transition?

  31. Q & A

  32. Roadmap contacts Sadie Rodriguez-Hawkins, 360-664-7650, Sadie.Hawkins@ofm.wa.gov Dennis Jones, 360-664-7695, Dennis.Jones@ofm.wa.gov Kathy Rosmond, 360-664-7771, Kathy.Rosmond@ofm.wa.gov Allen Schmidt, 360-664-7732, Allen.Schmidt@ofm.wa.gov Visit the Roadmap website at: http://www.ofm.wa.gov/roadmap/default.htm

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