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Welfare Rights Adviser Programme

Welfare Rights Adviser Programme. Law Centre 2009. Law Centre (NI) Housekeeping Rules. Start/finish time Tea/lunch breaks Toilets Smoking Door buzzer Mobile phones Fire. Schedule - AM. 9.30 Intros & Expectations 10.30 Tea Break 10.45 Induction 11.30 About the Law Centre

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Welfare Rights Adviser Programme

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  1. Welfare Rights Adviser Programme Law Centre 2009

  2. Law Centre (NI) Housekeeping Rules • Start/finish time • Tea/lunch breaks • Toilets • Smoking • Door buzzer • Mobile phones • Fire

  3. Schedule - AM • 9.30 Intros & Expectations • 10.30 Tea Break • 10.45 Induction • 11.30 About the Law Centre • 11.45 Independent Advice & the role of the Advice Worker • 12.30 Lunch

  4. Schedule - PM • 1.30 Introduction to Benefits • 1.40 Means Tested & Non-Means Tested Benefits • 2.30 Tea Break • 2.40 Claims, fraud & decision making • 3.35 Evaluation & Home Study • 3.45 Finish

  5. INTRODUCTIONS

  6. QUICK THOUGHT Expectations of the course?

  7. Tea/Coffee Break

  8. INDUCTION

  9. Welfare Rights Adviser Programme Unit 1: Means Tested Benefits • Income Support • Income based Jobseeker’s Allowance • Pension Credit • Social Fund • Housing Benefit

  10. Welfare Rights Adviser Programme UNIT 2: Disability Related Benefits • Statutory Sick Pay • Employment and Support Allowance • Disability Living Allowance • Attendance Allowance • Carer’s Allowance

  11. Welfare Rights Adviser Programme Unit 3: Tax Credits • Working Tax Credit • Child Tax Credit

  12. Accreditation • Open College Network Northern Ireland • 1 credit = 10 hours of work/learning • Level Two = NVQ Level 2 or GCSE • Level Three = NVQ Level 3 or A Level

  13. Credits Unit Level 2 3 Disability related 3 6 Means tested 6 9 Tax Credits 3 6 Total 12 21

  14. Assessment • No tests • Case studies • Level Two coursework • Level Three coursework • Additional 6 weeks to complete coursework (Xmas & New Year)

  15. Assessment • Submissions • Resubmissions • Own work • Deadlines • Posting

  16. Course Website www.advicetrain.co.uk giles@advicetrain.co.uk • Training resources (click) • Discussion forums • Use it if you want to

  17. Course Website

  18. Law Centre Services • Casework • Policy • Training • Publications

  19. About the Law Centre (NI) Key areas of work: • social security • employment • community care • mental health • immigration

  20. Law Centre Services • advice line • casework referral service • policy development • training courses • Frontline • Encyclopaedia of Rights • caselaw updates • practitioner fora • website: www.lawcentreni.org

  21. Independent Advice and the Role of the Adviser

  22. Independent Advice Sector Groups and organisations which have developed advice, information and advocacy services in response to the needs of particular social groups or communities.

  23. Strength Commitment and determination of those who work within it. It’s broad community development ethos and its diversity, grounded in the every day reality of people’s lives and the communities in which they live.

  24. General Principles • Accessibility • Impartiality • Confidentiality • Effectiveness/Quality Assurance • Accountability • Independence

  25. Providing Advice ENABLES CLIENTS TO MAKE DECISIONS achieved by SUPPORTING EMPOWERING CLIENTS CLIENTS

  26. Responsibilities CLIENT • know what you know and don’t know • refer on if outside remit of centre • seek advice and information for self • keep knowledge up to date • confidential • non-judgmental • boundaries

  27. Responsibilities SELF • Boundaries • Skills and knowledge • Support for self

  28. Responsibilities ADVICE CENTRE • work within policies, aims and objectives of centre • quality and effective working • accurate record keeping

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