UPIC TEAM

1. UPIC Mentor TrainingEffective Mentoring RelationshipsUniversity Professional Internships and Co-Op Program (UPIC)314 Hendrix Student Center864-656-0282http://career.clemson.edu

2. UPIC TEAM T he University Professional Internship Program operates with a 6 person staff: Director - Troy Nunamaker, M.Ed., M.H.R.D. • Directs program, program guidelines and budget • Coordinates staff and serves as primary liaison and spokesperson for the program • Provides career programs, advising and counseling Caren Kelley-Hall, Ed.D., C.P.R.W. — Associate Director • Conducts site visits and coordinates career internship course • Manages mentor and intern programs, assessments and reporting • Provides career programs, advising and counseling Lisa Robinson, J.D. — Assistant Director • Conducts site visits, assists with mentor and intern programs • Provides career programs, advising and counseling Garrison Reis and Colleen Lashley— Program Coordinators • Manages job postings, intern hiring and payroll • Assists with mentor and intern programs Jenna Tucker — UPIC Graduate Assistant • Assists with site visits and UPIC programming Re’venSmalls — UPIC Optimization Intern • Assists with office initiatives

3. Program Inception • The UPIC program began when President Barker came up with the idea to provide targeted experiential learning opportunities to students on campus. – Part of the 2020 road map • We are fortunate to have approval and support at highest level to make this a reality.

4. UPIC Program Goals Students who are engaged in a solid and reputable on-campus internship program will achieve a heightened sense of career readiness and professionalism. A carefully planned internship opportunity, proper supervision and mentorship make all the difference. Student Engagement Mentored Career Opportunities

5. 2012-2013 UPIC provided over 200 experiential learning opportunities and we are expanding to provide 500additional internships by Fall 2014

6. What is an Internship? “work experience related to a student’s major and/or career interest.” Cooperative Education and Internship Association (CEIA) Internships are often referred to as "experiential learning - unlike classroom learning, the student gains this knowledge not from lectures, reading, and exams, but rather from on-the-job experience.

7. UPIC Internship Difference • Connected to learning outcomes • Intentional supervision and mentoring • Paid position • Benefits the student and university • Project driven work • Not connected to learning outcomes • Unintentional supervision • Paid position • Benefits the organization • Task driven work UPIC Internship Part-Time Work

8. UPIC PROGRAM COMPONENTS

9. Mentors Integral to UPIC Success

10. “Just an Intern” Mentality Shift in mindset professional • On-Campus Internships are: • Structured • Intentional • Supervised/Mentored • Offer in-depth, out-of-class, and field-based discovery learning

11. UPIC Outcomes Transferable Skills: • Communication Skills • Critical Thinking Skills • Interpersonal Skills • Leadership Skills Eight General Education Competencies: • Arts and Humanities • Critical Thinking • Cross-Cultural Awareness • Ethical Judgment • Mathematics • Natural Science • Science Technology and Society • Social Sciences Assessed during staff site visit questions and final evaluations Relationship to internship assessed during final evaluation survey questions

12. Career Center Internship Course The online Internship Course (INT) is mandatory for all UPIC interns and is linked to the program to serve several purposes: • To align the internship more closely to an academic component • To certify that learning outcomes are in fact accomplished. • To provide students with an official transcript designation upon successful completion Deadline to hire or rehire: All interns must be hired and enrolled in the UPIC INT course by May 21 (the last day to drop a class or withdraw without a W). Mentors should verify their intern’s INT course enrollment upon completion of all hiring paperwork. Unable to continue internship and INT course: If your intern is unable to continue the internship due to unforeseen circumstances, the UPIC staff will evaluate the instance if notified before July 8 (the last day to drop a class or withdraw from the University without final grades).  Mentors should provide the UPIC staff with additional information and/or statement/ Once the circumstance is confirmed and ratified by UPIC staff, the student will be dropped from course and terminated from the program. Any request for termination and INT course drop received after July 8 will be processed by the Registrar’s office.

13. Internship Course Components • Complete emailed assignments: *Internship Quiz *Goals Statement *Reflection Paper *Photo Release Form *Submit Photos *Final Evaluation

14. Program Assessments:Site Visits Assessment information is gathered via site visit observations and reports – forms are used to capture site visit information. A site visit rubric along with the Transferable Skills Sheet further informs evaluation of skill development

15. Site Visits Sample Questions • Summary of your experience so far • What are your goals for this internship? • How are you being challenged and supported? • What are your goals for your intern • What type of challenging opportunities are you offering? • What future projects do you have planned to foster development? Intern Mentor

16. Transferable Skills Worksheet Interpersonal Skills • Understand group dynamics • Develop rapport • Provide support Leadership Skills • Organize/manage projects • Set goals priorities • Coordinate tasks Interns check off their skill development in several categories, for example: Communication Skills • Public presentations speaking • Editing skills • Articulating original ideas Critical Thinking Skills • Identify problems • Examine data • Analyze connections

17. UPIC MENTORS Fostering Good Mentoring Relationships

18. UPIC Mentor Expectations • Committed and capable of developing student interns as it relates to their career aspirations/majors. • Comply with the expectations of the UPIC Program: • Provide Updates • Participate in Site Visits • Provide Mentoring • Submit Final Evaluations

19. UPIC Mentor Characteristics • Enthusiastic about program • Willing and able to spend time with interns • Interested in teaching, working with interns • Knowledgeable in technical areas • Comfortable providing on-going feedback • Set the tone for a positive experience

20. Set the tone: Welcome your Intern Create a Welcome Packet • A welcome letter • Departmental/area profile (accomplishments, organizational chart and contact information) • Intern description and responsibilities • Nametag, key, mailbox, access to shared drives etc. • Office etiquette and dress code • Calendar of events(deadlines, important dates, staff meetings)

21. Departmental Welcome • Email the office alerting them of the arrival of your new intern • Provide a brief biography about the intern: major, career goals, etc. • Colleagues can make your new intern feel welcome by initiating introductions and answering questions when possible

22. FROM DAY 1 • Orient your new intern • Provide a welcome packet • Take a tour and introduce them • Start your intern on assignments • Even on day 1 • Excited and ready to learn Studies have shown that interns who are familiarized early on with their host site are more productive early on than those who are not as well orientated.

23. One on One Interactions • Set a schedule to meet with intern • Should be on a regular basis • Provide feedback and ensure projects are on track • Encourage intern to keep a list of non‐urgent issues/tasks • Can tackle these on a weekly basis • Not directly related to project progress

24. Continuous Supervision Review: Expectations; Projects; and Responsibilities Set goals and establish any additional learning outcomes. Provide professional development opportunities: * Training * Meeting attendance * Conferences/seminars

25. Mentoring Key to Intern Development and Success:Provide Feedback • Performance concerns from student interns arise just as they do with any full‐time employees • Provide and solicit feedback from intern • Cultivate personal strengths and natural aptitudes • Provide interns with a sense of accomplishment Interns who feel valued fuel positive word of mouth

26. UPIC Final Evaluations EVALUATION GOAL Make improvements and enhance internship opportunities through constant and consistent review

27. UPICHR and Payroll Process • Full-time: $14.00 per hour, 320 required hours (all students capped at 28 hours/week) • Part-time: $10.00 per hour, 160 required hours (student can plan for 10-15 hours/week) • Until further notice, the UPIC program will continue to utilize paper timesheets for intern payroll in Spring 2014. For any questions related to human resources or intern payroll, please contact Garrison Ries at gries@clemson.edu

28. Thank you for adding value to the University Professional Internships and Co-Op Program Questions? Now that you have finished viewing this PowerPoint presentation, please send a notification email with your name and department to jennat@clemson.edu and mention “Mentor Training Completion” in the subject line. Please complete our training evaluation survey