UPIC Mentor Training
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UPIC Mentor Training Effective Mentoring Relationships University Professional Internships and Co-Op Program (UPIC) 314 Hendrix Student Center 864-656-0282 http://career.clemson.edu. UPIC TEAM. T he University Professional Internship Program operates with a 6 person staff:

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Upic team

UPIC Mentor TrainingEffective Mentoring RelationshipsUniversity Professional Internships and Co-Op Program (UPIC)314 Hendrix Student Center864-656-0282http://career.clemson.edu

Upic team


T he University Professional Internship Program operates with a 6 person staff:

Director - Troy Nunamaker, M.Ed., M.H.R.D.

• Directs program, program guidelines and budget

• Coordinates staff and serves as primary liaison and spokesperson for the program

• Provides career programs, advising and counseling

Caren Kelley-Hall, Ed.D., C.P.R.W. — Associate Director

• Conducts site visits and coordinates career internship course

• Manages mentor and intern programs, assessments and reporting

• Provides career programs, advising and counseling

Lisa Robinson, J.D. — Assistant Director

• Conducts site visits, assists with mentor and intern programs

• Provides career programs, advising and counseling

Garrison Reis and Colleen Lashley— Program Coordinators

• Manages job postings, intern hiring and payroll

• Assists with mentor and intern programs

Jenna Tucker — UPIC Graduate Assistant

• Assists with site visits and UPIC programming

Re’venSmalls — UPIC Optimization Intern

• Assists with office initiatives

Program inception

Program Inception

  • The UPIC program began when President Barker came up with the idea to provide targeted experiential learning opportunities to students on campus. – Part of the 2020 road map

  • We are fortunate to have approval and support at highest level to make this a reality.

Upic program goals

UPIC Program Goals

Students who are engaged in a solid and reputable on-campus internship program will achieve a heightened sense of career readiness and professionalism.

A carefully planned internship opportunity, proper supervision and mentorship make all the difference.

Student Engagement

Mentored Career Opportunities

Upic team

2012-2013 UPIC provided over 200 experiential learning opportunities and we are expanding to provide 500additional internships by Fall 2014

What is an internship

What is an Internship?

“work experience related to a student’s

major and/or career interest.”

Cooperative Education and Internship Association (CEIA)

Internships are often referred to as "experiential learning - unlike classroom learning, the student gains this knowledge not from lectures, reading, and exams, but rather from on-the-job experience.

Upic internship difference

UPIC Internship Difference

  • Connected to learning outcomes

  • Intentional supervision and mentoring

  • Paid position

  • Benefits the student and university

  • Project driven work

  • Not connected to learning outcomes

  • Unintentional supervision

  • Paid position

  • Benefits the organization

  • Task driven work

UPIC Internship

Part-Time Work

Upic program components


Mentors integral to upic success

Mentors Integral to UPIC Success

Just an intern mentality

“Just an Intern” Mentality

Shift in mindset professional

  • On-Campus Internships are:

    • Structured

    • Intentional

    • Supervised/Mentored

  • Offer in-depth, out-of-class, and field-based discovery learning

  • Upic outcomes

    UPIC Outcomes

    Transferable Skills:

    • Communication Skills

    • Critical Thinking Skills

    • Interpersonal Skills

    • Leadership Skills

    Eight General Education Competencies:

    • Arts and Humanities

    • Critical Thinking

    • Cross-Cultural Awareness

    • Ethical Judgment

    • Mathematics

    • Natural Science

    • Science Technology and Society

    • Social Sciences

    Assessed during staff site visit questions and final evaluations

    Relationship to internship assessed during final evaluation survey questions

    Career center internship course

    Career Center Internship Course

    The online Internship Course (INT) is mandatory for all UPIC interns and is linked to the program to serve several purposes:

    • To align the internship more closely to

      an academic component

    • To certify that learning outcomes are in fact accomplished.

    • To provide students with an official transcript designation upon successful completion

      Deadline to hire or rehire:

      All interns must be hired and enrolled in the UPIC INT course by May 21 (the last day to drop a class or withdraw without a W). Mentors should verify their intern’s INT course enrollment upon completion of all hiring paperwork.

      Unable to continue internship and INT course:

      If your intern is unable to continue the internship due to unforeseen circumstances, the UPIC staff will evaluate the instance if notified before July 8 (the last day to drop a class or withdraw from the University without final grades).  Mentors should provide the UPIC staff with additional information and/or statement/ Once the circumstance is confirmed and ratified by UPIC staff, the student will be dropped from course and terminated from the program. Any request for termination and INT course drop received after July 8 will be processed by the Registrar’s office.

    Internship course components

    Internship Course Components

    • Complete emailed assignments:

      *Internship Quiz

      *Goals Statement

      *Reflection Paper

      *Photo Release Form

      *Submit Photos

      *Final Evaluation

    Program assessments site visits

    Program Assessments:Site Visits

    Assessment information is gathered via site visit observations and reports – forms are used to capture site visit information.

    A site visit rubric along with the Transferable Skills Sheet further informs evaluation of skill development

    Site visits sample questions

    Site Visits Sample Questions

    • Summary of your experience so far

    • What are your goals for this internship?

    • How are you being challenged and supported?

    • What are your goals for your intern

    • What type of challenging opportunities are you offering?

    • What future projects do you have planned to foster development?



    Transferable skills worksheet

    Transferable Skills Worksheet

    Interpersonal Skills

    • Understand group dynamics

    • Develop rapport

    • Provide support

      Leadership Skills

    • Organize/manage projects

    • Set goals priorities

    • Coordinate tasks

    Interns check off their skill development in several categories, for example:

    Communication Skills

    • Public presentations speaking

    • Editing skills

    • Articulating original ideas

      Critical Thinking Skills

    • Identify problems

    • Examine data

    • Analyze connections

    Upic mentors


    Fostering Good Mentoring Relationships

    Upic mentor expectations

    UPIC Mentor Expectations

    • Committed and capable of developing student interns as it relates to their career aspirations/majors.

    • Comply with the expectations of the UPIC Program:

      • Provide Updates

      • Participate in Site Visits

      • Provide Mentoring

      • Submit Final Evaluations

    Upic mentor characteristics

    UPIC Mentor Characteristics

    • Enthusiastic about program

    • Willing and able to spend time with interns

    • Interested in teaching, working with interns

    • Knowledgeable in technical areas

    • Comfortable providing on-going feedback

    • Set the tone for a positive experience

    Set the tone welcome your intern

    Set the tone: Welcome your Intern

    Create a Welcome Packet

    • A welcome letter

    • Departmental/area profile (accomplishments, organizational chart and contact information)

    • Intern description and responsibilities

    • Nametag, key, mailbox, access to shared drives etc.

    • Office etiquette and dress code

    • Calendar of events(deadlines, important dates, staff meetings)

    Departmental welcome

    Departmental Welcome

    • Email the office alerting them of the arrival of your new intern

    • Provide a brief biography about the intern: major, career goals, etc.

    • Colleagues can make your new intern feel welcome by initiating introductions and answering questions when possible

    From day 1

    FROM DAY 1

    • Orient your new intern

      • Provide a welcome packet

      • Take a tour and introduce them

  • Start your intern on assignments

    • Even on day 1

    • Excited and ready to learn

      Studies have shown that interns who are familiarized early on with their host site are more productive early on than those who are not as well orientated.

  • One on one interactions

    One on One Interactions

    • Set a schedule to meet with intern

      • Should be on a regular basis

      • Provide feedback and ensure projects are on track

  • Encourage intern to keep a list of non‐urgent issues/tasks

    • Can tackle these on a weekly basis

    • Not directly related to project progress

  • Continuous supervision

    Continuous Supervision

    Review: Expectations; Projects; and Responsibilities

    Set goals and establish any additional learning outcomes.

    Provide professional development opportunities:

    * Training

    * Meeting attendance

    * Conferences/seminars

    Mentoring key to intern development and success provide feedback

    Mentoring Key to Intern Development and Success:Provide Feedback

    • Performance concerns from student interns arise just as they do with any full‐time employees

    • Provide and solicit feedback from intern

      • Cultivate personal strengths and natural aptitudes

  • Provide interns with a sense of accomplishment

    Interns who feel valued

    fuel positive word of mouth

  • Upic final evaluations

    UPIC Final Evaluations


    Make improvements and enhance internship opportunities through constant and consistent review

    Upic hr and payroll process

    UPICHR and Payroll Process

    • Full-time: $14.00 per hour, 320 required hours

      (all students capped at 28 hours/week)

    • Part-time: $10.00 per hour, 160 required hours

      (student can plan for 10-15 hours/week)

    • Until further notice, the UPIC program will continue to utilize paper timesheets for intern payroll in Spring 2014. For any questions related to human resources or intern payroll, please contact Garrison Ries at [email protected]

    Thank you for adding value to the university professional internships and co op program

    Thank you for adding value to the University Professional Internships and Co-Op Program


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