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Deployment and UC Experience. Magesh Maniraj IT Consultant | Satyam Computer Services Limited [email protected] Session Objectives. OCS 2007 Introduction Plan for basic deployment Plan for an enterprise deployment Overview of various enterprise deployment options

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Deployment and uc experience

Deployment and UC Experience

Magesh Maniraj

IT Consultant | Satyam Computer Services Limited

[email protected]


Session objectives

Session Objectives

  • OCS 2007 Introduction

  • Plan for basic deployment

  • Plan for an enterprise deployment

  • Overview of various enterprise deployment options

  • Tools that are available to help manage deployments

  • UC user experience


Ocs 2007

OCS 2007

  • What is OCS 2007?

  • Editions

    • Standard & Enterprise

  • LCS 2005 Vs. OCS 2007


Plan for basic deploymnet

Plan for Basic Deploymnet


Basic ocs 2007 scenario

Ideal for

Basic OCS 2007 Scenario

  • Proof of Concept/Pilot

  • Branch Office

Standard Edition Deployment

Functionality

  • IM, Presence, Peer-to-peer Voice, Conferencing

  • No External Access, Not Highly Available

  • PSTN requires Mediation Server

AD

Server Roles

  • Co-located on one server

    • Presence, IIS Share, Conferencing, A/V

Standard Edition

Scalability

  • 1 Server

  • Up to 5,000 users


Plan for enterprise deployment

Plan for Enterprise deployment


Deployment and uc experience

OCS 2007 Architecture Overview

Enterprise Edition Deployment

UC endpoints

QOE Monitoring Archiving

CDR

Public IM Clouds

DMZ

MSN

AOL

Yahoo

Data

Audio/Video

Inbound

Routing

Outbound

Routing

SIP

Remote

Users

Voice Mail

Routing

Active Directory

Front-End Server(s)

(IM, Presence)

Conferencing

Server(s)

Backend

SQL server

Access

Server

Exchange

2007 Server UM

Mediation Server

Federated

Businesses

(SIP-PSTN GW)

Voicemail

PRI

PSTN

PBX


Deployment and uc experience

Server Roles


Deployment and uc experience

Server Roles


Deployment and uc experience

Key Planning Considerations

  • Functional requirements

    • Will I deploy Voice?

    • Will I deploy Conferencing?

    • Do I need to provide access outside the corporate firewall?

    • Do I have compliance requirements for IM and conferencing?

  • Site Analysis

    • How many sites do I have?

    • What is the bandwidth at each site?

    • How many users at each site?

  • Deployment Path

    • Am I migrating from Live Communications Server 2005?

    • Is this a proof-of-concept deployment?


Ocs 2007 deployment options

OCS 2007 Deployment Options


Deployment and uc experience

Example Deployment

  • Consolidated Configuration Scenario Enterprise Edition

  • Medium Size Business

  • Regional Deployment

Functionality

AD

  • IM, Presence, Peer-to-peer Voice, Conferencing

  • Highly Available, Medium Scale

  • No External Access

  • PSTN requires Mediation Server

Server Roles

SQL

Enterprise Edition Front-End Servers: Consolidated

Scalability

  • IIS Share

  • Audio/Video

  • Presence

  • Conferencing

  • 5 Servers

  • Up to 30,000 users


Deployment and uc experience

Example Deployment

Expanded Configuration ScenarioEnterprise Edition

  • Large Enterprise

  • Central Datacenter

Functionality

AD

  • IM, Presence, Voice, Conferencing

  • No external access, No PSTN

Server Roles

Enterprise Edition Front-End Servers: Expanded

Active

Passive

  • Scaled-out across servers

  • High Availability, High scale

Scalability

A/V Conferencing Servers

Web Conferencing Servers

IIS Servers

  • 14 Servers

  • Up to 125,000 users

Enterprise Pool: Expanded


Deployment and uc experience

External Access Configuration ScenarioEnterprise Edition

Example Deployment

  • Large Enterprise

  • Central Datacenter

AccessEdge Server

Functionality

AD

  • External access to IM, Presence, Voice, Conferencing

  • Browser base access

Traffic: SIP

Web Conf Edge Server

Server Roles

Traffic: PSOM

Enterprise Edition Front-End Servers: Expanded

Active

Passive

  • Scaled-out across servers

  • High Availability, High scale

A/V Conf Edge Server

Scalability

Traffic: A/V

Web Conf Servers

IIS Servers

A/V Conf Servers

  • 14 Servers

  • Up to 125,000 users

Enterprise Pool: Expanded

ISA (Reverse Proxy)

Traffic: HTTPS


Deployment and uc experience

Global Deployment With Voice Scenario

AD

External

Access

(Primary)

Primary Site

Enterprise Edition Front-End Servers: Expanded

Enterprise Pool: Expanded

Active

Passive

A/V Conferencing Servers

Web Conferencing Servers

IIS Servers

PSTN

Region I

B

B

B

A

B

A

Loc 1

Directors

Secondary Site

IP-PSTN GW

IP-PSTN GW

IP-PSTN GW

IP-PSTN GW

IP-PSTN GW

IP-PSTN GW

Loc 2

External Access (Secondary)

PSTN

Region II

Loc 1

Loc 3

Loc 2

Enterprise Pool: Consolidated

Loc 3

Mediation

Server

Mediation

Server

Mediation

Server


Deployment and uc experience

Ideal for

UM Integration with basic OCS 2007 Deployment

  • Proof of Concept/Pilot

  • Branch Office

Functionality

  • Voice mail for office communicator

  • Auto Attendant functionality

  • IM, Presence, Peer-to-peer Voice, Conferencing

  • No External Access, Not Highly Available

Server Roles

  • Co-located on one server

    • Presence, IIS Share, Conferencing, A/V

  • PSTN requires Mediation Server


Recommendation for site topology

Recommendation for Site Topology

Start

> 5K users

No

High Availability?

No

Small Branch or

Proof of Concept

Standard Edition

Yes

Yes

Enterprise Edition:

Consolidated

No

Regional

Datacenter

> 30K users

Enterprise Edition:

Expanded

Yes

Central

Datacenter

** Repeat as necessary for each site


Deployment and uc experience

Capacity


Deployment tools

Deployment Tools


Deployment tools1

Deployment Tools

  • Validating deployment configuration

    • Validation tools in MMC console

      • Simulates workloads (IM, login, presence, A/V etc)

      • Checks configuration settings

      • Provides detailed drill-down reports

    • Best Practices Analyzer tool

  • Automating deployment tasks

    • With LcsCmd.exe

      • Delegate Administration – server admin, user admin, setup admin

      • Check status of deployment

      • Prepare Active Directory for deployment

      • Backup/Restore operations


Deployment and uc experience

Unified Communication End User Experience


Deployment and uc experience

Microsoft Office Communicator Client

  • Part of premium Office 2007 editions

    • Office Professional Plus

    • Office Enterprise

  • MSI driven setup

  • Roll out Communicator 2007

    • SMS package

    • Desktop deployment wizard

  • Client settings are auto configured


Deployment and uc experience

Microsoft’s Investment ThemesUnified Communications end-user experience

  • Communicate from inside applications

  • Rich presence throughout Microsoft Office applications

  • Ability to find right person and use right mode

  • Shared context and content

  • Integrated communications tools

  • Integrated e-mail, presence, IM, voice, video

  • Seamless transitions between modes

  • Wide range of devices

  • Anywhere access

  • From any telephone

  • From any Web browser

  • From Windows Mobile devices


Deployment and uc experience

Communicate from within Applications

  • Throughout Microsoft Office

    • Integral presence

    • Communicate and share content

  • Click to communicate within Office Outlook

    • Reply to e-mail with real-time communication

    • Keep conversation history

    • Schedule conferences

  • Extend LOB applications


Deployment and uc experience

Integrated Communication Tools

  • High quality of experience

  • Call from your applications

  • High voice/video quality

  • Rich call management

    • Intuitive user interface

    • Intelligent call routing

    • Integrated with IM and video


Deployment and uc experience

Integrated Communication Tools

  • Enterprise presence

  • Instant messaging

  • Software-powered VoIP

  • Integrated device experience

  • Audio and video conferencing

  • Web conferencing


Unified communication user experience

DEMO

Unified Communication User Experience


Deployment and uc experience

Key Takeaways

Exploring OCS 2007: How do I run a Pilot?

How do I plan my enterprise deployment?

What deployment options are available for my enterprise?

What tools can I use to manage the deployment process?

How to communicate from within applications?


References

References

  • Visit the Microsoft OCS 2007 Tech Center

    http://technet.microsoft.com/en-us/office/ocs/default.aspx

  • Visit the Microsoft OCS 2007 Technical Library

    http://technet.microsoft.com/en-us/library/bb676082.aspx


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