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Deployment and UC Experience. Magesh Maniraj IT Consultant | Satyam Computer Services Limited [email protected] Session Objectives. OCS 2007 Introduction Plan for basic deployment Plan for an enterprise deployment Overview of various enterprise deployment options

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Deployment and UC Experience

Magesh Maniraj

IT Consultant | Satyam Computer Services Limited

[email protected]


Session Objectives

  • OCS 2007 Introduction

  • Plan for basic deployment

  • Plan for an enterprise deployment

  • Overview of various enterprise deployment options

  • Tools that are available to help manage deployments

  • UC user experience


OCS 2007

  • What is OCS 2007?

  • Editions

    • Standard & Enterprise

  • LCS 2005 Vs. OCS 2007


Plan for Basic Deploymnet


Ideal for

Basic OCS 2007 Scenario

  • Proof of Concept/Pilot

  • Branch Office

Standard Edition Deployment

Functionality

  • IM, Presence, Peer-to-peer Voice, Conferencing

  • No External Access, Not Highly Available

  • PSTN requires Mediation Server

AD

Server Roles

  • Co-located on one server

    • Presence, IIS Share, Conferencing, A/V

Standard Edition

Scalability

  • 1 Server

  • Up to 5,000 users


Plan for Enterprise deployment


OCS 2007 Architecture Overview

Enterprise Edition Deployment

UC endpoints

QOE Monitoring Archiving

CDR

Public IM Clouds

DMZ

MSN

AOL

Yahoo

Data

Audio/Video

Inbound

Routing

Outbound

Routing

SIP

Remote

Users

Voice Mail

Routing

Active Directory

Front-End Server(s)

(IM, Presence)

Conferencing

Server(s)

Backend

SQL server

Access

Server

Exchange

2007 Server UM

Mediation Server

Federated

Businesses

(SIP-PSTN GW)

Voicemail

PRI

PSTN

PBX


Server Roles


Server Roles


Key Planning Considerations

  • Functional requirements

    • Will I deploy Voice?

    • Will I deploy Conferencing?

    • Do I need to provide access outside the corporate firewall?

    • Do I have compliance requirements for IM and conferencing?

  • Site Analysis

    • How many sites do I have?

    • What is the bandwidth at each site?

    • How many users at each site?

  • Deployment Path

    • Am I migrating from Live Communications Server 2005?

    • Is this a proof-of-concept deployment?


OCS 2007 Deployment Options


Example Deployment

  • Consolidated Configuration Scenario Enterprise Edition

  • Medium Size Business

  • Regional Deployment

Functionality

AD

  • IM, Presence, Peer-to-peer Voice, Conferencing

  • Highly Available, Medium Scale

  • No External Access

  • PSTN requires Mediation Server

Server Roles

SQL

Enterprise Edition Front-End Servers: Consolidated

Scalability

  • IIS Share

  • Audio/Video

  • Presence

  • Conferencing

  • 5 Servers

  • Up to 30,000 users


Example Deployment

Expanded Configuration ScenarioEnterprise Edition

  • Large Enterprise

  • Central Datacenter

Functionality

AD

  • IM, Presence, Voice, Conferencing

  • No external access, No PSTN

Server Roles

Enterprise Edition Front-End Servers: Expanded

Active

Passive

  • Scaled-out across servers

  • High Availability, High scale

Scalability

A/V Conferencing Servers

Web Conferencing Servers

IIS Servers

  • 14 Servers

  • Up to 125,000 users

Enterprise Pool: Expanded


External Access Configuration ScenarioEnterprise Edition

Example Deployment

  • Large Enterprise

  • Central Datacenter

AccessEdge Server

Functionality

AD

  • External access to IM, Presence, Voice, Conferencing

  • Browser base access

Traffic: SIP

Web Conf Edge Server

Server Roles

Traffic: PSOM

Enterprise Edition Front-End Servers: Expanded

Active

Passive

  • Scaled-out across servers

  • High Availability, High scale

A/V Conf Edge Server

Scalability

Traffic: A/V

Web Conf Servers

IIS Servers

A/V Conf Servers

  • 14 Servers

  • Up to 125,000 users

Enterprise Pool: Expanded

ISA (Reverse Proxy)

Traffic: HTTPS


Global Deployment With Voice Scenario

AD

External

Access

(Primary)

Primary Site

Enterprise Edition Front-End Servers: Expanded

Enterprise Pool: Expanded

Active

Passive

A/V Conferencing Servers

Web Conferencing Servers

IIS Servers

PSTN

Region I

B

B

B

A

B

A

Loc 1

Directors

Secondary Site

IP-PSTN GW

IP-PSTN GW

IP-PSTN GW

IP-PSTN GW

IP-PSTN GW

IP-PSTN GW

Loc 2

External Access (Secondary)

PSTN

Region II

Loc 1

Loc 3

Loc 2

Enterprise Pool: Consolidated

Loc 3

Mediation

Server

Mediation

Server

Mediation

Server


Ideal for

UM Integration with basic OCS 2007 Deployment

  • Proof of Concept/Pilot

  • Branch Office

Functionality

  • Voice mail for office communicator

  • Auto Attendant functionality

  • IM, Presence, Peer-to-peer Voice, Conferencing

  • No External Access, Not Highly Available

Server Roles

  • Co-located on one server

    • Presence, IIS Share, Conferencing, A/V

  • PSTN requires Mediation Server


Recommendation for Site Topology

Start

> 5K users

No

High Availability?

No

Small Branch or

Proof of Concept

Standard Edition

Yes

Yes

Enterprise Edition:

Consolidated

No

Regional

Datacenter

> 30K users

Enterprise Edition:

Expanded

Yes

Central

Datacenter

** Repeat as necessary for each site


Capacity


Deployment Tools


Deployment Tools

  • Validating deployment configuration

    • Validation tools in MMC console

      • Simulates workloads (IM, login, presence, A/V etc)

      • Checks configuration settings

      • Provides detailed drill-down reports

    • Best Practices Analyzer tool

  • Automating deployment tasks

    • With LcsCmd.exe

      • Delegate Administration – server admin, user admin, setup admin

      • Check status of deployment

      • Prepare Active Directory for deployment

      • Backup/Restore operations


Unified Communication End User Experience


Microsoft Office Communicator Client

  • Part of premium Office 2007 editions

    • Office Professional Plus

    • Office Enterprise

  • MSI driven setup

  • Roll out Communicator 2007

    • SMS package

    • Desktop deployment wizard

  • Client settings are auto configured


Microsoft’s Investment ThemesUnified Communications end-user experience

  • Communicate from inside applications

  • Rich presence throughout Microsoft Office applications

  • Ability to find right person and use right mode

  • Shared context and content

  • Integrated communications tools

  • Integrated e-mail, presence, IM, voice, video

  • Seamless transitions between modes

  • Wide range of devices

  • Anywhere access

  • From any telephone

  • From any Web browser

  • From Windows Mobile devices


Communicate from within Applications

  • Throughout Microsoft Office

    • Integral presence

    • Communicate and share content

  • Click to communicate within Office Outlook

    • Reply to e-mail with real-time communication

    • Keep conversation history

    • Schedule conferences

  • Extend LOB applications


Integrated Communication Tools

  • High quality of experience

  • Call from your applications

  • High voice/video quality

  • Rich call management

    • Intuitive user interface

    • Intelligent call routing

    • Integrated with IM and video


Integrated Communication Tools

  • Enterprise presence

  • Instant messaging

  • Software-powered VoIP

  • Integrated device experience

  • Audio and video conferencing

  • Web conferencing


DEMO

Unified Communication User Experience


Key Takeaways

Exploring OCS 2007: How do I run a Pilot?

How do I plan my enterprise deployment?

What deployment options are available for my enterprise?

What tools can I use to manage the deployment process?

How to communicate from within applications?


References

  • Visit the Microsoft OCS 2007 Tech Center

    http://technet.microsoft.com/en-us/office/ocs/default.aspx

  • Visit the Microsoft OCS 2007 Technical Library

    http://technet.microsoft.com/en-us/library/bb676082.aspx


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