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Deployment and UC Experience. Magesh Maniraj IT Consultant | Satyam Computer Services Limited [email protected] Session Objectives. OCS 2007 Introduction Plan for basic deployment Plan for an enterprise deployment Overview of various enterprise deployment options

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deployment and uc experience

Deployment and UC Experience

Magesh Maniraj

IT Consultant | Satyam Computer Services Limited

[email protected]

session objectives
Session Objectives
  • OCS 2007 Introduction
  • Plan for basic deployment
  • Plan for an enterprise deployment
  • Overview of various enterprise deployment options
  • Tools that are available to help manage deployments
  • UC user experience
ocs 2007
OCS 2007
  • What is OCS 2007?
  • Editions
    • Standard & Enterprise
  • LCS 2005 Vs. OCS 2007
basic ocs 2007 scenario

Ideal for

Basic OCS 2007 Scenario
  • Proof of Concept/Pilot
  • Branch Office

Standard Edition Deployment

Functionality

  • IM, Presence, Peer-to-peer Voice, Conferencing
  • No External Access, Not Highly Available
  • PSTN requires Mediation Server

AD

Server Roles

  • Co-located on one server
    • Presence, IIS Share, Conferencing, A/V

Standard Edition

Scalability

  • 1 Server
  • Up to 5,000 users
slide7

OCS 2007 Architecture Overview

Enterprise Edition Deployment

UC endpoints

QOE Monitoring Archiving

CDR

Public IM Clouds

DMZ

MSN

AOL

Yahoo

Data

Audio/Video

Inbound

Routing

Outbound

Routing

SIP

Remote

Users

Voice Mail

Routing

Active Directory

Front-End Server(s)

(IM, Presence)

Conferencing

Server(s)

Backend

SQL server

Access

Server

Exchange

2007 Server UM

Mediation Server

Federated

Businesses

(SIP-PSTN GW)

Voicemail

PRI

PSTN

PBX

slide10

Key Planning Considerations

  • Functional requirements
    • Will I deploy Voice?
    • Will I deploy Conferencing?
    • Do I need to provide access outside the corporate firewall?
    • Do I have compliance requirements for IM and conferencing?
  • Site Analysis
    • How many sites do I have?
    • What is the bandwidth at each site?
    • How many users at each site?
  • Deployment Path
    • Am I migrating from Live Communications Server 2005?
    • Is this a proof-of-concept deployment?
slide12

Example Deployment

  • Consolidated Configuration Scenario Enterprise Edition
  • Medium Size Business
  • Regional Deployment

Functionality

AD

  • IM, Presence, Peer-to-peer Voice, Conferencing
  • Highly Available, Medium Scale
  • No External Access
  • PSTN requires Mediation Server

Server Roles

SQL

Enterprise Edition Front-End Servers: Consolidated

Scalability

  • IIS Share
  • Audio/Video
  • Presence
  • Conferencing
  • 5 Servers
  • Up to 30,000 users
slide13

Example Deployment

Expanded Configuration ScenarioEnterprise Edition

  • Large Enterprise
  • Central Datacenter

Functionality

AD

  • IM, Presence, Voice, Conferencing
  • No external access, No PSTN

Server Roles

Enterprise Edition Front-End Servers: Expanded

Active

Passive

  • Scaled-out across servers
  • High Availability, High scale

Scalability

A/V Conferencing Servers

Web Conferencing Servers

IIS Servers

  • 14 Servers
  • Up to 125,000 users

Enterprise Pool: Expanded

slide14

External Access Configuration ScenarioEnterprise Edition

Example Deployment

  • Large Enterprise
  • Central Datacenter

AccessEdge Server

Functionality

AD

  • External access to IM, Presence, Voice, Conferencing
  • Browser base access

Traffic: SIP

Web Conf Edge Server

Server Roles

Traffic: PSOM

Enterprise Edition Front-End Servers: Expanded

Active

Passive

  • Scaled-out across servers
  • High Availability, High scale

A/V Conf Edge Server

Scalability

Traffic: A/V

Web Conf Servers

IIS Servers

A/V Conf Servers

  • 14 Servers
  • Up to 125,000 users

Enterprise Pool: Expanded

ISA (Reverse Proxy)

Traffic: HTTPS

slide15

Global Deployment With Voice Scenario

AD

External

Access

(Primary)

Primary Site

Enterprise Edition Front-End Servers: Expanded

Enterprise Pool: Expanded

Active

Passive

A/V Conferencing Servers

Web Conferencing Servers

IIS Servers

PSTN

Region I

B

B

B

A

B

A

Loc 1

Directors

Secondary Site

IP-PSTN GW

IP-PSTN GW

IP-PSTN GW

IP-PSTN GW

IP-PSTN GW

IP-PSTN GW

Loc 2

External Access (Secondary)

PSTN

Region II

Loc 1

Loc 3

Loc 2

Enterprise Pool: Consolidated

Loc 3

Mediation

Server

Mediation

Server

Mediation

Server

slide16

Ideal for

UM Integration with basic OCS 2007 Deployment

  • Proof of Concept/Pilot
  • Branch Office

Functionality

  • Voice mail for office communicator
  • Auto Attendant functionality
  • IM, Presence, Peer-to-peer Voice, Conferencing
  • No External Access, Not Highly Available

Server Roles

  • Co-located on one server
    • Presence, IIS Share, Conferencing, A/V
  • PSTN requires Mediation Server
recommendation for site topology
Recommendation for Site Topology

Start

> 5K users

No

High Availability?

No

Small Branch or

Proof of Concept

Standard Edition

Yes

Yes

Enterprise Edition:

Consolidated

No

Regional

Datacenter

> 30K users

Enterprise Edition:

Expanded

Yes

Central

Datacenter

** Repeat as necessary for each site

deployment tools1
Deployment Tools
  • Validating deployment configuration
    • Validation tools in MMC console
      • Simulates workloads (IM, login, presence, A/V etc)
      • Checks configuration settings
      • Provides detailed drill-down reports
    • Best Practices Analyzer tool
  • Automating deployment tasks
    • With LcsCmd.exe
      • Delegate Administration – server admin, user admin, setup admin
      • Check status of deployment
      • Prepare Active Directory for deployment
      • Backup/Restore operations
slide22

Microsoft Office Communicator Client

  • Part of premium Office 2007 editions
    • Office Professional Plus
    • Office Enterprise
  • MSI driven setup
  • Roll out Communicator 2007
    • SMS package
    • Desktop deployment wizard
  • Client settings are auto configured
slide23

Microsoft’s Investment ThemesUnified Communications end-user experience

  • Communicate from inside applications
  • Rich presence throughout Microsoft Office applications
  • Ability to find right person and use right mode
  • Shared context and content
  • Integrated communications tools
  • Integrated e-mail, presence, IM, voice, video
  • Seamless transitions between modes
  • Wide range of devices
  • Anywhere access
  • From any telephone
  • From any Web browser
  • From Windows Mobile devices
slide24

Communicate from within Applications

  • Throughout Microsoft Office
    • Integral presence
    • Communicate and share content
  • Click to communicate within Office Outlook
    • Reply to e-mail with real-time communication
    • Keep conversation history
    • Schedule conferences
  • Extend LOB applications
slide25

Integrated Communication Tools

  • High quality of experience
  • Call from your applications
  • High voice/video quality
  • Rich call management
    • Intuitive user interface
    • Intelligent call routing
    • Integrated with IM and video
slide26

Integrated Communication Tools

  • Enterprise presence
  • Instant messaging
  • Software-powered VoIP
  • Integrated device experience
  • Audio and video conferencing
  • Web conferencing
slide28

Key Takeaways

Exploring OCS 2007: How do I run a Pilot?

How do I plan my enterprise deployment?

What deployment options are available for my enterprise?

What tools can I use to manage the deployment process?

How to communicate from within applications?

references
References
  • Visit the Microsoft OCS 2007 Tech Center

http://technet.microsoft.com/en-us/office/ocs/default.aspx

  • Visit the Microsoft OCS 2007 Technical Library

http://technet.microsoft.com/en-us/library/bb676082.aspx

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