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Annual Report 2008/2009

Annual Report 2008/2009. Presentation for Select Committee on Public Enterprises 28 Oct 2009. Introduction. Mandate Structure Council regulatory projects Operations Licensing Markets and Competition Engineering & technology Consumer Affairs Legal & CCC

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Annual Report 2008/2009

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  1. Annual Report 2008/2009 Presentation for Select Committee on Public Enterprises 28 Oct 2009

  2. Introduction • Mandate • Structure • Council regulatory projects • Operations • Licensing • Markets and Competition • Engineering & technology • Consumer Affairs • Legal & CCC • Communications &International Relations • Human Resources • Administration • Information technology & services • Finance

  3. Mandate • ICASA Act • EC Act • Postal Services • Constitution • PAJA • PFMA

  4. Structure • Chairperson • Council -7 • CEO • General Managers -9 • Senior Managers – 15 • Managers – 39 • General Staff 261 TOTAL STAFF : 335

  5. ICASA Mandate Strategy 2009 - 2012 Strategic Goals Business Intelligence Liberalisation Service Delivery Strategic Alignment Regulatory Certainty Operational Goals Develop Integrated ICASA Implementation Plan Plan Project Resourcing & Governance Engage Stakeholders and Implement Plan ICASA Corporate Scorecard & Measurements

  6. Council Regulatory Projects • Licensing : Major accomplishment • Licence Conversion • 96 Class Community • 3 Class Low Power Sound Broadcasting • 1 Class Community TV • 13 Individual Commercial Sound Broadcasting • 1 Individual Subscription Broadcasting • 1 Individual Commercial Free to Air • 3 Individual Public Broadcasting • 18 Public Sound • 534 Individual ECS &ECNS • Spectrum licences

  7. Licensing : Published Regulations • Licence fees • Licensing process and procedures • Licence exemptions • SAPO licence

  8. Markets and competition • Regulations • Development of a competition framework • Development of Must Carry Regulations (Subscription services) • Universal Service & Access Fund • Digital Migration • National Elections regulations • Draft Advertising regulations • Unreserved Postal Services

  9. Engineering and Technology Regulations • Draft Radio Frequency Plan • Radio Frequency Identification regulations • Findings document on High Demand Frequencies • Draft Terrestrial Broadcasting Frequency Plan

  10. Consumer Affairs Regulations • End User Subscribers Service Charter • Regulation on conveyance of mail • E-rate • 112 Emergency

  11. Operations Licensing : Licensing of USALS : 25 licences Trial licences for Digital Migration Registration of Courier Companies in the unreserved postal services Compliance Monitoring in all provinces Customer care standards Postal Delivery point rollouts Postal infrastructure roll-out

  12. Operations(cont...) Competition and market analysis Filed 36 Interconnection agreements Economic Analysis Telkom tariff regime Postal tariff regime COA/CAM Processed Numbering Applications Discussion paper on def of Universal service & access Postal market study

  13. Engineering and Technology • Radio Frequency spectrum management • Radio frequency spectrum licensing • Processed 6089 new applications • Processed 39658 renewals • 2053 new type approval applications of which 1826 were licensed and renewed 1411

  14. Consumer Affairs • Processed 2155 complaints (incl. billing, faulty handsets, no. portability, postal) • Conducted public education and awareness road shows • Est. of consumer representative forum • Monitoring of Consumer protection regulations

  15. Consumer Affairs (contd)

  16. Legal Division • Litigations on non-regulatory matters (1) • Litigations on labour matters (2) • Litigation regulatory matters (13)

  17. Communications and International relations • International Telecommunications Union • Universal Postal UnionPU • PAPU • CRASA • SAPRA • SABA • Assoc of African Regulators

  18. ADMINISTRATION • Developed administration Business Processes • Registry • Security & Access Control • Asset Management • Record & Document Management

  19. HUMAN RESOURCES • Total staff: 335 with • 57% Males, 84 PDI, 6 Differently-abled • Filled 58 out of 59 vacancies • Revised Employee relations policies • Overtime • Remuneration • Employee Studies Assistance Scheme • Disciplinary code and procedures

  20. INFORMATION &TECHNOLOGY • Implemented Mimecast email management service (security & corporate identity) • Implemented firepass remote access • Provided IT infrastructure for training room • Updated a DATA Recovery Plan • Implemented and Asset Tracking system for computers • Established a Rightfax solution

  21. FINANCE, RISK & AUDIT • Total budget: 247 million • No qualified report from Auditor General • Corrective Action: internal controls • An internal audit function has been set-up to co-ordinate operational and financial units

  22. EnkosiSiyabongaRe a lebogaBaie Dankie Thank you Q & A

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