Project Steering Committee Meeting No. 3 12 th March 2013

1. Support to the Establishment of Single Window for Export, Import and Transit Procedures in the Republic of Tajikistan Project Steering CommitteeMeeting No. 312th March 2013 Intrasoft International Presentation Project Steering Committee Meeting No. 3 (12 March 2013)

2. Overall Expected Project Results 1. SW IS Development and Testing • Project Plan • Detailed specification (SRS) • System software developed • Training Plan 2. SW IS Pilot Implementation • At SUE SW office and two SW agencies • Including the same two SW agencies in two regional centres 3. Replication of SW IS • Roll out to all planned regional centres • All involved SW agencies at all those regional centres 4. Warranty and Support Services • Support, training and correction of faults and bugs in the SWIS • 6 months after system goes live Project Steering Committee Meeting No. 3 (12 March 2013)

3. Structure Project Steering Committee Meeting No. 3 (12 March 2013)

4. Overview of Project Plan Project Steering Committee Meeting No. 3 (12 March 2013)

5. Project Phases • Inception 12 Jun 12 11 July 12 • Elaboration 16 July 12 9 Jan 13 • Construction 2 Jan 13 1 Aug 13 • Transition 19 Jul 13 11 Apr 14 • Installations 19 Jul 13 14 Aug 13 • Pilot 15 Aug 13 15 Oct 13 • Complete 16 Oct 13 20 Dec 13 • Warranty 23 Dec 13 11 Apr 14 Project Steering Committee Meeting No. 3 (12 March 2013)

6. Progress to date • Inception Phase – completed • Elaboration (Design) Phase – completed • SRS approved by SW Coordination Committee • Detailed Technical Design completed • Equipment distribution approved by SWCC • Technical Specifications approved by Minister • Construction Phase – development underway • Business Process Re-engineering – underway • ICT equipment tender being launched Project Steering Committee Meeting No. 2 (12 March 2013)

7. Activities since Meeting #2 • Project website “live” in next few days • Press release in progress for after this meeting • Six month “Interim Report No. 1” submitted to EU Delegation • Further SRS Consultation Events with Stakeholder Groups • Presentation to the Brokers Association in Dushanbe • Khujand Mission (stakeholder presentation, preparation with 2 pilot agencies (Pharmaceutical and CCI), training needs assessments) • Web Application development and presentations / consultations on the User Interface to stakeholders • Steps to defining/formalizing interfaces with UAIS, BRIS (Tax Committee) and Commercial banks Project Steering Committee Meeting No. 3 (12 March 2013)

8. Elaboration Phase Documentation Deliverables • Service Desk and Fallback Procedures (Submitted) • Acceptance Testing Plan (Submitted) • Development of Training Strategy, Methodology and Environment (Submitted) • Pilot Implementation Plan (Submitted) • Maintenance and Support Implementation Plan (Submitted) • System Replication (Submitted) • DTD and ATS were re-submitted for acceptance Project Steering Committee Meeting No. 3 (12 March 2013)

9. The Construction Phase • Development of the SWIS Application Software • Core System Development • System User Interface development • UAIS • Business Registration System (Tax Committee) • Commercial banks • GIZ (SIMBASE) • Documentation of SWIS application software and all delivery activities • Business Process Re-engineering activities Project Steering Committee Meeting No. 3 (12 March 2013)

10. Construction Phase (151 Days) 2 January 2012 - 1 August 2013 • Development 7 Jan 13 17 June 13 • Test SWIS (FAT) 18 Jun 13 29 Jul 13 • Package/Deliver 30 Jul 13 31 Jul 13 • Documentation 2 Jan 12 30 July 13 • BPO 4 Feb 13 2 May 13 Project Steering Committee Meeting No. 3 (12 March 2013)

11. The Development Activities • Develop the Application software • Execute/Pass Factory acceptance Tests and Deliver FAT report • Produce test data • Deliver deployable package Project Steering Committee Meeting No. 3 (12 March 2013)

12. The Development Activities (Cont.) • Progress Infrastructure (Completed) • User Interface Prototype (Completed) • Database Design (Completed) • Workflow demo (Completed) • Web applications (In progress) (with User Interface) • Service Implementation (In progress) • Integration (In progress) Project Steering Committee Meeting No. 3 (12 March 2013)

13. The Development Activities (Cont.) • Integration with GIZ/SIMBASE system • Communication established • Initial discussion about the technical solution. • Technical proposal will be submitted soon. • Will cover 3 agencies in Dushanbe. Project Steering Committee Meeting No. 3 (12 March 2013)

14. Construction Phase Documentation Deliverables Due • Training Plan Fri 15/3/13 • Training material Fri 26/7/13 • User Manual (UMN) Mon 29/7/13 • Administrator Manual (AMN) Mon 29/7/13 • Installation Procedures(IPR) Mon 17/6/13 • External Interfaces Tue 30/7/13 Project Steering Committee Meeting No. 3 (12 March 2013)

15. Business Process Analysis and Optimization 1. SW Agencies selected for BPA and BPO • State Assay Supervision (A11) • Service of the State Supervision of Pharmaceutical Activities (A3) • Service of the State Sanitary and Epidemiological Supervision (A2) 2. Approach: The analysis (BPA) is done in sequence for all three Agencies involved: A11 - > A3 -> A2; Following the Analysis the Re-engineering phase will begin. 3. Methodology and Work Plan A detailed methodology and a working plan were developed, outlining the main implementation phases of the process analysis and reengineering effort. Project Steering Committee Meeting No. 3 (12 March 2013)

16. Phases of BPA and BPO Phase I: Business Analysis During the Business Analysis phase the “As Is” processes are assembled through flow charts; Bottlenecks, delays, complexity, idle assets etc. are brought forward; The strategic business processes to be reengineered are identified. Phase II: Process Reengineering In this phase, actual reengineering begins. A number of brain storming sessions areheld held with Project Team, SUE and other stakeholders, where current business processes are critically analyzed to determine non value adding activities and identify excess control and check, always with trader value as a focal point. Project Steering Committee Meeting No. 3 (12 March 2013)

17. Phases of BPA and BPO Phase III: Blueprint Blueprinting phase involves modeling workflow and information requirements, of new business processes. New organization structures, human resource need, performance monitoring and compensation, technological needs, will be outlined. Project Steering Committee Meeting No. 3 (12 March 2013)

18. BPO Progress to date • Preliminary (kick-off) meetings with SW Agencies’ administrations were held. • Process Champions (BPR contact persons) were appointed in each of the selected SW Agency. • According to the Working Plan, the BPR team accomplished the process documentation and data collection in the State Assay Supervision (A11): the issuance of the Certificate of Conformity, Licensing and Special Registration was done. • The process documentation and data collection has started in the Service of the State Supervision of Pharmaceutical Activities (A3) Project Steering Committee Meeting No. 3 (12 March 2013)

19. The Transition Phase • Installation of Pilot Environment Infrastructure (Hardware, software and training preparation) • Pilot Implementation (Training, testing, rectification, site acceptance tests, final SLA with each SW agency) • Supervision of all equipment installation activities • Replication of the SWIS across all sites • Warranty period Project Steering Committee Meeting No. 3 (12 March 2013)

20. The Pilot Activities • Installation of Pilot Environment Infrastructure • Supervision of all equipment installation activities. • Deployment of SWIS. • Testing at Pilot sites. • Running SWIS in parallel with existing manual procedures. Project Steering Committee Meeting No. 3 (12 March 2013)

21. Main Issues Regarding Pilot • Infrastructure • In Athens (Server Side). • Lease required hardware for agencies • Arrange communication infrastructure • Usage of Digital signature • Integration with Commercial Bank Project Steering Committee Meeting No. 2 (12 March 2013)

22. The Supervision Activities • Supervised supply and installation of Central Servers Mon 09/09/13 Fri 04/10/13 • Supervised supply and installation of workstations and network equipment Mon 09/09/13 Fri 04/10/13 • Full load testing. Acceptance and commissioning Mon 07/10/13 Fri 11/10/13 • Infrastructure Installation Report Mon 14/10/13 Tue 15/10/13 Project Steering Committee Meeting No. 3 (12 March 2013)

23. Potential Extensions of the Project • Full integration of the SW system software with one or more agency’s processes. • Based on the output of the BPO activity. • Additional SW certification member (Cotton) Project Steering Committee Meeting No. 3 (12 March 2013)

24. Open Issues and Risks • SW – UAIS Integration. • Payments. • Integration with BRIS (Not technical) • Need for further elaboration of some SRS aspects (e.g. User Role/Responsibilities) • Electronic Signatures. • Business rules for certification. • Wrong usage of statistical data produced by the SWIS. Project Steering Committee Meeting No. 3 (12 March 2013)

25. Open Issues and Risks(SC.01) • SW – UAIS Integration. • Payments (SW Agencies , Customs). • BRIS Integration. --------------------- • SW Agencies processing details. • User Registration. ------------ • Electronic Documents. • Electronic Signatures. Project Steering Committee Meeting No. 3 (12 March 2013)

26. Summary • Equipment tender being launched • Service Level Agreement Resolution draft with MEDT for circulation to stakeholders • Construction Phase is well underway • Basic Assessment of Training Needs at SW agencies in progress (Further elaboration required) • Pilot Implementation planning has commenced Project Steering Committee Meeting No. 3 (12 March 2013)

27. Thank you for you attention Project Steering Committee Meeting No. 3 (12 March 2013)