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Polycom Technology Programs Applications Services Increased Customer Success Russ Colbert, Marci Powell, Elaine Shu

Education Team. Russ Colbert, Austin, TX, Executive Director-Global Education, russ.colbert@polycom.comElaine Shuck, Sturgis, SD, Global Director - K-12 Education, elaine.shuck@polycom.comMarci Powell, San Antonio, TX, Global Director-Higher Education President Elect USDLA, marci.owell@polycom.com.

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Polycom Technology Programs Applications Services Increased Customer Success Russ Colbert, Marci Powell, Elaine Shu

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    1. Polycom Technology + Programs + Applications Services = Increased Customer Success Russ Colbert, Marci Powell, Elaine Shuck Global Education Team New 2007 Internal Sales/Partner Education Presentation. Can be modified by person, region or based upon specific opportunity. No copy restrictions. Can be delivered by TM, Regional VP, Sales Partner or Education TeamNew 2007 Internal Sales/Partner Education Presentation. Can be modified by person, region or based upon specific opportunity. No copy restrictions. Can be delivered by TM, Regional VP, Sales Partner or Education Team

    2. Education Team Russ Colbert, Austin, TX, Executive Director-Global Education, russ.colbert@polycom.com Elaine Shuck, Sturgis, SD, Global Director - K-12 Education, elaine.shuck@polycom.com Marci Powell, San Antonio, TX, Global Director-Higher Education President Elect USDLA, marci.owell@polycom.com

    3. NOW “Virtual Classrooms, On-line, Blended, Hybrid Classrooms, Blogs, LMS, Podcasts, Streaming, Wiki, Cell Phones, HD interactive videoconferencing and Internet2” 1990s Standard Interactive Videoconferencing 1980s 2-way video/2-way audio 1970s 1-way video/2-way audio Business TV (BTV) 1960s 1-way video/videotape 1950s Audio & Correspondence Courses Technology Time Line With the passing of time, educational technology has empowered the presenter to reach the audience to produce the desired level of learning, collaboration and interactivity. Most important point of this information is: Interactivity between students and instructors has increased with each step of technology Today we truly are at the highest levels of interactivity (voice, video, data and web) and have created the virtual classroom (access to information) environmentWith the passing of time, educational technology has empowered the presenter to reach the audience to produce the desired level of learning, collaboration and interactivity. Most important point of this information is: Interactivity between students and instructors has increased with each step of technology Today we truly are at the highest levels of interactivity (voice, video, data and web) and have created the virtual classroom (access to information) environment

    4. What is Important in Technology Selection? Success is much more about what the technology can do for you - your Applications! We believe Technology+Programs+Application Services= Success Examples: Dual enrollment, advance placement, professional development, team teaching, Ask the Author, Read Across the Planet, special events Special education, global studies, satellite campus courses, research, mentor programs, degree/non-degree courses Virtual field trips, cultural exchanges, curriculum enhancement and increased instructional design options Medical Education Corporate Training Applications are the most important element to creating lasting success. Technology selection should be secondary. Taking the consultative approach and listening to problems, issues and desires is the very best way to understand customer needs. After a complete understanding is achieved a technology solution can be recommended. Very high customer equipment utilization is desired. Polycom’s value add services helps increase utilization rates, eg…Content Database, Collaboration Center, Special Events and PCAP Program. Applications are the most important element to creating lasting success. Technology selection should be secondary. Taking the consultative approach and listening to problems, issues and desires is the very best way to understand customer needs. After a complete understanding is achieved a technology solution can be recommended. Very high customer equipment utilization is desired. Polycom’s value add services helps increase utilization rates, eg…Content Database, Collaboration Center, Special Events and PCAP Program.

    5. Technology + Programs = Success This is Polycom’s dedication to the Education Segment. We serve individuals and grade level schools/networks. We believe applications of the user are the most important function to success followed with all of the bars to support the circles (segments). This is Polycom’s dedication to the Education Segment. We serve individuals and grade level schools/networks. We believe applications of the user are the most important function to success followed with all of the bars to support the circles (segments).

    6. What is the Polycom Honors Program The Polycom Honors Program is a long term marketing program targeting the education segment A comprehensive marketing program specifically designed for education institutions to promote the use of Polycom equipment through our channels at an affordable rate while providing meaningful “value-add” training, memberships, service options, and content A program that will increase the utilization of the equipment

    8. What is Polycom Collaborations Around the Planet? The first large scale global directory and professional network of educators for videoconferencing project collaboration.

    9. Polycom Collaborations Around the Planet Program Benefits Increase videoconferencing utilization Expand and enhance curriculum Access to global collaboration Increase educational equity

    14. Primary Agenda Programs Content Access Program Content Database Tuition Reduction Program Professional development via your technology Content Provider Program/Special Events Provides the best content directly to you Grant Assistance Program Helps you find needed resources Value add Programs. Honors Program, PGAP, PCAP all in very high demand. All program details are located at: www.polycom.com/education Value add Programs. Honors Program, PGAP, PCAP all in very high demand. All program details are located at: www.polycom.com/education

    15. Summary & Conclusion Resource locations Questions and comments Thank you

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