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8-digit Numbering Plan Implementation. February 2001. www.ida.gov.sg. © IDA Singapore 2001. Objective. To update CPE suppliers/SBOs on the Numbering capacity and demand 8-digit Numbering Plan implementation timeframe Work activities leading to implementation of 8-digit Numbering Plan

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8 digit numbering plan implementation

8-digit Numbering Plan Implementation

February 2001

www.ida.gov.sg

© IDA Singapore 2001

objective
Objective
  • To update CPE suppliers/SBOs on the
    • Numbering capacity and demand
    • 8-digit Numbering Plan implementation timeframe
    • Work activities leading to implementation of 8-digit Numbering Plan
    • Overseas experience

© IDA Singapore 2001

www.ida.gov.sg

2

singapore numbering plan
Singapore Numbering Plan

© IDA Singapore 2001

www.ida.gov.sg

3

number resource
Number Resource
  • Background
    • 7-digit numbering structure can provide 10 million numbers
    • Todate approximately 1.4 millions numbers left for assignment
  • IDD (e.g 001)
  • Short Access
  • Code (e.g. 1711)
  • Mobile / Emergency
  • services ( e.g. 995)
  • level ‘6’ reserved for 8-digit Plan

6 million

numbers

10 million

numbers

© IDA Singapore 2001

www.ida.gov.sg

4

number resource5
Number Resource
  • Background
    • IDA projected initially that number resource would be depleted in 2005
    • Due to increased numbering demand as a result of the full liberalisation of telecommunication market after Apr 2000, the 8-digit Numbering Plan implementation was brought forward from 2004 to 1 Mar 2002

© IDA Singapore 2001

www.ida.gov.sg

5

8 digit numbering plan
8-digit Numbering Plan
  • Existing number dialling format
    • ABC DEFG
  • New number dialling format
    • ‘6’+ ABC DEFG
  • 8-digit numbering structure can provide more than 60 million numbers

© IDA Singapore 2001

www.ida.gov.sg

6

8 digit numbering plan7
8-digit Numbering Plan
  • Numbers affected
    • 7-digit fixed line numbers (e.g. DEL, DID)
    • 7-digit internet dialup numbers
  • Numbers not affected
    • Numbers with leading digit ‘0’ & ‘1’
    • 8-digit mobile and paging numbers

© IDA Singapore 2001

www.ida.gov.sg

7

8 digit numbering plan8
8-digit Numbering Plan
  • Numbers not affected
    • Emergency numbers (e.g. 999, 995)
    • 1800 toll free and 1900 premium based numbers
    • 800 ITFS & HCDS numbers

© IDA Singapore 2001

www.ida.gov.sg

8

8 digit implementation

Dec

‘01

1 Mar 2002

9

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

9

8-digit Implementation
  • Before 1 Dec 2001
    • Telecommunication licensees should complete network preparation
    • CPE suppliers should complete identification of non-8-digit compliant equipment

© IDA Singapore 2001

8 digit implementation10
8-digit Implementation
  • Before 1 Dec 2001
    • CPE suppliers should co-ordinate with customers and implement re-programming solutions where required

Dec

‘01

1 Mar 2002

10

© IDA Singapore 2001

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

10

10

8 digit implementation11

Dec

‘01

1 Mar 2002

11

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

11

8-digit Implementation
  • Before 1 Dec 2001
    • SBOs should complete identification of systems and services that are not able to support 8-digit Numbering Plan

© IDA Singapore 2001

8 digit implementation12
8-digit Implementation
  • Before 1 Dec 2001
    • SBOs should carry out modification and upgrading of systems and services to support 8-digit Numbering Plan
    • SBOs should inform overseas partners and customers of 8-digit Numbering Plan

Dec

‘01

1 Mar 2002

12

© IDA Singapore 2001

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

12

12

8 digit implementation13
8-digit Implementation
  • 1 Dec 2001 to 31 Dec 2001
    • Multilateral networks testings between SingTel, StarHub, MobileOne and other IDA telecommunication licensees
    • CPE suppliers may continue with implementation of re-programming solutions

Dec

‘01

1 Mar 2002

13

© IDA Singapore 2001

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

13

8 digit implementation14
8-digit Implementation
  • 1 Dec 2001 to 31 Dec 2001
    • SBOs should conduct test with the FBOs to ensure that systems and services are able to support 8-digit Numbering Plan

Dec

‘01

1 Mar 2002

14

© IDA Singapore 2001

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

14

8 digit implementation15

Dec

‘01

Jan , Feb

‘02

1 Mar 2002

15

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

15

8-digit Implementation
  • 1 Jan 2002 to 28 Feb 2002
    • 2 months silent parallel run for 7 and 8-digits
    • 7-digit Caller Line Identification (CLI)

© IDA Singapore 2001

8 digit implementation16

Dec

‘01

Jan , Feb

‘02

1 Mar 2002

16

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

16

8-digit Implementation
  • 1 Jan 2002 to 28 Feb 2002
    • Continuation of networks testings between SingTel, StarHub, MobileOne and other IDA telecommunication licensees

© IDA Singapore 2001

www.ida.gov.sg

16

8 digit implementation17

Dec

‘01

Jan , Feb

‘02

1 Mar 2002

17

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

17

8-digit Implementation
  • 1 Jan 2002 to 28 Feb 2002
    • CPE suppliers should carry out re-programming and testing their customers’ PABX, ISDN routers, Key Telephone Systems and security alarm systems for 8-digit conformity
    • Continuation of testing between SBOs and FBOs

© IDA Singapore 2001

www.ida.gov.sg

17

8 digit implementation18

Dec

‘01

Jan , Feb

‘02

Mar

‘02

18

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

8-digit Implementation
  • 1 Mar 2002 to 31 Mar 2002
    • 1 month official public parallel run for 7 and 8-digits
    • Public who dial 7-digits will still have their calls completed
    • 8-digit Caller Line Identification (CLI)

© IDA Singapore 2001

18

8 digit implementation19

Dec

‘01

Jan , Feb

‘02

Mar

‘02

19

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

8-digit Implementation
  • 1 Mar 2002 to 31 Mar 2002
    • CPE suppliers should complete re-programming and testing of their customers’ PABX, ISDN routers, Key Telephone Systems and security alarm systems for 8-digit conformity

© IDA Singapore 2001

www.ida.gov.sg

19

8 digit implementation20

Dec

‘01

Jan , Feb

‘02

Mar

‘02

20

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

8-digit Implementation
  • 1 Mar 2002 to 31 Mar 2002
    • SBOs’ systems and services should support 8-digit Numbering Plan
    • SBOs could set up Enquiry lines to provide assistance to customers

© IDA Singapore 2001

20

8 digit implementation21

Dec

‘01

Jan , Feb

‘02

Mar

‘02

21

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

8-digit Implementation
  • 1 Mar 2002 to 31 Mar 2002
    • Public may contact the co-ordination centres through existing Enquiry lines (e.g. SingTel at 1609, StarHub at 1633, MobileOne at 1622) in the event that they encounter any difficulties

© IDA Singapore 2001

www.ida.gov.sg

21

8 digit implementation22

Dec

‘01

Jan , Feb

‘02

Mar

‘02

Apr , May, Jun

‘02

22

8-digit Implementation
  • 1 Apr 2002 to 30 Jun 2002
    • End of parallel run for 7 and 8-digits
    • Follow by 3 months change number announcement period

© IDA Singapore 2001

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

22

8 digit implementation23

Dec

‘01

Jan , Feb

‘02

Mar

‘02

Apr , May, Jun

‘02

23

8-digit Implementation
  • 1 Apr 2002 to 30 Jun 2002
    • For domestic call, public who dial a 7-digit number would hear a message informing them of the 8-digit numbering implementation, following which the call would not be completed

© IDA Singapore 2001

www.ida.gov.sg

23

8 digit implementation24

Dec

‘01

Jan , Feb

‘02

Mar

‘02

Apr , May, Jun

‘02

24

8-digit Implementation
  • 1 Apr 2002 to 30 Jun 2002
    • For domestic call to a 7-digit number, the message informing them of the 8-digit numbering implementation would be provided by the originating switch

© IDA Singapore 2001

www.ida.gov.sg

24

8 digit implementation25

Dec

‘01

Jan , Feb

‘02

Mar

‘02

Apr , May, Jun

‘02

25

8-digit Implementation
  • 1 Apr 2002 to 30 Jun 2002
    • For international call, parallel run would continue for a longer period till 28 Feb 2003 (i.e. 12 months international parallel run period)

© IDA Singapore 2001

www.ida.gov.sg

25

8 digit implementation26

Dec

‘01

Jan , Feb

‘02

Mar

‘02

Apr , May, Jun

‘02

Jul onwards

‘02

26

www.ida.gov.sg

www.ida.gov.sg

8-digit Implementation
  • 1 Jul 2002 onwards
    • For domestic call, public who dials a 7-digit number would hear a service unavailable tone
    • For international call, parallel run would continue for a longer period till 28 Feb 2003 (i.e. 12 months international parallel run period)

© IDA Singapore 2001

26

26

work activities
Work Activities
  • 3 working groups were identified to oversee the implementation of 8-digit Numbering Plan
    • Network Implementation Group which handles the technical aspects of the implementation (e.g. network reconditioning and preparation)

© IDA Singapore 2001

www.ida.gov.sg

27

work activities28
Work Activities
  • CPE group which handles CPE aspects of the implementation (e.g. identify leadtime for preparation, modification required)
  • PR group which handles the public education and awareness aspects of the implementation

© IDA Singapore 2001

www.ida.gov.sg

28

work activities29
Work Activities
  • Network Implementation Group
    • Consists of FBOs (including fixed, mobile, paging and trunk radio operators) & ISPs
    • 6 working group meetings to look into the technical consideration of the implementation

© IDA Singapore 2001

www.ida.gov.sg

29

work activities30
Work Activities
  • CPE Group
    • Meeting with major CPE suppliers to discuss on the direction to proceed
    • A briefing was conducted on 15 Mar 2000 to highlight the impending 8-digit Numbering Plan and to gather feedback through a survey

© IDA Singapore 2001

www.ida.gov.sg

30

result of survey
Result of Survey

A - No modifications required D - Hardware upgrade required

B - re-programming done remotely E - Total replacement required

C - re-programming done on site F - Customers can carry out modification

themselves

© IDA Singapore 2001

www.ida.gov.sg

31

work activities32
Work Activities
  • PR Group
    • Consists of FBOs (including fixed, mobile, paging and trunk radio operators) & ISPs
    • A meeting was held on 20 Sept 2000 to look into the PR aspects

© IDA Singapore 2001

www.ida.gov.sg

32

work activities33
Work Activities
  • PR Group
    • Official press release on 19 Jan 2001
    • Second briefing to CPE suppliers (100++) on 12 Feb 2001
    • Briefing to SBO (400++) on 16 Feb 2001
    • Series of PR activities up to 1 Mar 2002 to be planned

© IDA Singapore 2001

www.ida.gov.sg

33

number change in 1995
Number Change in 1995
  • Similar conversion from 7 to 8 digit number plan was implemented in Sept 1995 involving mobile and paging numbers
  • ‘9’ was added to the 7-digits mobile and paging numbers
  • No parallel run

© IDA Singapore 2001

www.ida.gov.sg

34

canada s migration
Canada’s Migration
  • Previous Canada 7-digit numbering plan, e.g. ABC DEFG
  • Present Canada 10-digit numbering plan, e.g. (416) ABC DEFG

© IDA Singapore 2001

www.ida.gov.sg

35

canada s migration36
Canada’s Migration
  • Highlights of Canada Migration plan
    • 2 months official 7 & 10 digits parallel run (similar to )
    • Change number announcement period available during the official 2 months parallel run period (similar to )

Dec

‘01

Jan , Feb

‘02

Mar

‘02

Apr , May, Jun

‘02

Jul onwards

‘02

Singapore

36

© IDA Singapore 2001

www.ida.gov.sg

www.ida.gov.sg

www.ida.gov.sg

36

uk s migration
UK’s Migration
  • Highlights of UK CPE implications
    • Small PABX and key systems
      • Users are generally unwillingly to let the modifications take place during office hour

© IDA Singapore 2001

www.ida.gov.sg

37

uk s migration38
UK’s Migration
  • Highlights of UK CPE implications
    • Small PABX and key systems
      • Modifications may involve switching systems off and reloading site specific data
      • Typically modification takes up to 4 hours on a small switch

© IDA Singapore 2001

www.ida.gov.sg

38

uk s migration39
UK’s Migration
  • Highlights of UK CPE implications
    • Large PABX
      • Most can be re-programmed using an attached terminal rather than being switched off
      • Most have adequate memory to store data tables which contain codes on which routing and barring take place

© IDA Singapore 2001

www.ida.gov.sg

39

uk s migration40
UK’s Migration
  • Highlights of UK CPE implications
    • Alarm systems
      • Majority consist of simple dialers and are not capable of remote re-programming

© IDA Singapore 2001

www.ida.gov.sg

40

uk s migration41
UK’s Migration
  • Highlights of UK CPE implications
    • Fax machines
      • Fax machine’s ID number and quick dial memory must be re-programmed

© IDA Singapore 2001

www.ida.gov.sg

41

uk s migration42
UK’s Migration
  • Highlights of UK CPE implications
    • Switches/ISDN routers
      • Some may need new telephone numbers to be re-programmed
      • Due to the large numbers stored, it is likely to be done by a maintenance engineer

© IDA Singapore 2001

www.ida.gov.sg

42

conclusion cpe suppliers
Conclusion (CPE Suppliers)
  • By 1 Dec 2001, CPE suppliers should identify non-8 digit compliant equipment
  • Between 1 Jan 2002 to 31 Mar 2001, CPE suppliers should re-program and test equipment
  • By 31 Mar 2001, CPE suppliers should complete re-programing and testing

© IDA Singapore 2001

www.ida.gov.sg

43

conclusion sbos
Conclusion (SBOs)
  • Before 1 Dec 2001, SBOs should identify, modify and upgrade systems and services
  • Between 1 Dec 2001 to 28 Feb 2002, SBOs should conduct test with FBOs
  • By 1 Mar 2002, SBOs’ systems and services should support 8-digit Numbering Plan

© IDA Singapore 2001

www.ida.gov.sg

44

questions and answers
Questions and Answers
  • Panel members by Infocomm Development Authority of Singapore, Singapore Telecommunications Ltd and StarHub Pte Ltd

© IDA Singapore 2001

www.ida.gov.sg

45

thank you for coming

Thank you for coming

If you have further enquiries, please contact Mr Lim Hsueh Wei at [email protected]

www.ida.gov.sg

© IDA Singapore 2001

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