4 Segments of Hospitality

1. 4 Segments of Hospitality Chapter 1 – Part 1

2. Bellringer • What do you think of when you hear the word Hospitality?

3. Hospitality Industry • Hospitality – means meeting the needs of guests with kindness and goodwill. • Hospitality Industry – Provides services to people away from home • The services that help meet these needs include: • Food • Lodging (a place to sleep) • Recreation • Travel

4. Question: • What is the difference between a service industry and a product industry? http://scholarlykitchen.sspnet.org/2012/05/14/ask-the-chefs-are-we-a-service-industry-or-a-product-industry/ Service Industries – Tourism, Travel, Hospitality Product Industries – Textiles, cosmetics, construction,

5. Size and Economic Impact • The World Travel and Tourism Council states that Hospitality is the world’s LARGEST industry. • It is expected to grow at a pace of 3.9% each year. • In the US – More than 18 MILLION people work in the hospitality industry (approximately 1 in every 8 jobs) • It is the SECOND largest employer, in the USA. (Healthcare is the largest)

6. The hospitality industry is VERY diverse! • The industry includes many types of BUSINESSES that are different from one another. • Some are LARGE, some are SMALL. • Some provide FOOD. • Some provide a place to SLEEP. • While others provide ENTERTAINMENT or TRANSPORTATION.

7. Food and Beverage • Contains many different segments: • Quick service restaurants • Full-Service restaurants • Street vendors • Carryout • Cafeterias • Catering

8. F&B Cont • Much F&B is located inside other businesses. • i.e. Popcorn and drinks at the movie, café’s inside office buildings, restaurants inside schools, etc… • 50% of all meals eaten in the US today are provided by the food and beverage industry!!! F&B is the largest and most varied part of the hospitality industry. It employs over 11 Million people and growing!!

9. Lodging • Simply put – Lodging means a place to sleep. • These venues will provide overnight accommodations: • Hotels such as: Marriott, Hilton, Motel 6, Hyatt • Bed and Breakfasts

10. Recreation • A place to relax and have fun!! • Recreation is different for everyone: • Some like golf • Other like rollercoasters • Beach Properties • Concerts • Ball games • Theater

11. Rec – cont • The recreation industry consists of 4 types of businesses: • Entertainment • Attractions • Spectator Sports • Participatory Sports

12. Travel and Tourism • This segment contains 2 parts that are very closely connected: • Travel • Tourism

13. Types of Travel • Pleasure Travel • Business Travel

14. Travel Industry • Travel Industry can also be called the Transportation Industry because it consists of businesses that physically move people from one place to another. • Includes: • Cars • Bus • Train • Airplanes • Ships

15. Tourism Industry • Is made of businesses that promote travel and vacations. • Travel agencies • Tour operators • Cruise companies • Visitor Bureau • Local and National Tourism Businesses

16. COMPLETE -VOCABULARY CHAPTER 1 • Assignment: 4 Segments of Hospitality • Title Slide – “4 segments of hospitality” -name and period – • Slide 1 – Food and Beverage -4 examples • Slide 2 – Lodging – 4 examples • Slide 3 – Travel and Tourism – 4 examples • Slide 4 – Recreation – 4 examples • Include pictures of each place – • Include creativity!! Ex) transitions/sounds/slide design • Include a descriptive sentence to explain each slide –