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4 Segments of Hospitality. Chapter 1 – Part 1. Bellringer. What do you think of when you hear the word Hospitality?. Hospitality Industry. Hospitality – means meeting the needs of guests with kindness and goodwill. Hospitality Industry – Provides services to people away from home

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4 segments of hospitality

4 Segments of Hospitality

Chapter 1 – Part 1

bellringer
Bellringer
  • What do you think of when you hear the word Hospitality?
hospitality industry
Hospitality Industry
  • Hospitality – means meeting the needs of guests with kindness and goodwill.
  • Hospitality Industry – Provides services to people away from home
  • The services that help meet these needs include:
    • Food
    • Lodging (a place to sleep)
    • Recreation
    • Travel
question
Question:
  • What is the difference between a service industry and a product industry?

http://scholarlykitchen.sspnet.org/2012/05/14/ask-the-chefs-are-we-a-service-industry-or-a-product-industry/

Service Industries – Tourism, Travel, Hospitality

Product Industries – Textiles, cosmetics, construction,

size and economic impact
Size and Economic Impact
  • The World Travel and Tourism Council states that Hospitality is the world’s LARGEST industry.
  • It is expected to grow at a pace of 3.9% each year.
  • In the US – More than 18 MILLION people work in the hospitality industry (approximately 1 in every 8 jobs)
  • It is the SECOND largest employer, in the USA. (Healthcare is the largest)
the hospitality industry is very diverse
The hospitality industry is VERY diverse!
  • The industry includes many types of BUSINESSES that are different from one another.
  • Some are LARGE, some are SMALL.
  • Some provide FOOD.
  • Some provide a place to SLEEP.
  • While others provide ENTERTAINMENT or TRANSPORTATION.
food and beverage
Food and Beverage
  • Contains many different segments:
    • Quick service restaurants
    • Full-Service restaurants
    • Street vendors
    • Carryout
    • Cafeterias
    • Catering
f b cont
F&B Cont
  • Much F&B is located inside other businesses.
    • i.e. Popcorn and drinks at the movie, café’s inside office buildings, restaurants inside schools, etc…
  • 50% of all meals eaten in the US today are provided by the food and beverage industry!!!

F&B is the largest and most varied part of the hospitality industry. It employs over 11 Million people and growing!!

lodging
Lodging
  • Simply put – Lodging means a place to sleep.
    • These venues will provide overnight accommodations:
  • Hotels such as: Marriott, Hilton, Motel 6, Hyatt
  • Bed and Breakfasts
recreation
Recreation
  • A place to relax and have fun!!
  • Recreation is different for everyone:
    • Some like golf
    • Other like rollercoasters
    • Beach Properties
    • Concerts
    • Ball games
    • Theater
rec cont
Rec – cont
  • The recreation industry consists of 4 types of businesses:
    • Entertainment
    • Attractions
    • Spectator Sports
    • Participatory Sports
travel and tourism
Travel and Tourism
  • This segment contains 2 parts that are very closely connected:
    • Travel
    • Tourism
types of travel
Types of Travel
  • Pleasure Travel
  • Business Travel
travel industry
Travel Industry
  • Travel Industry can also be called the Transportation Industry because it consists of businesses that physically move people from one place to another.
  • Includes:
    • Cars
    • Bus
    • Train
    • Airplanes
    • Ships
tourism industry
Tourism Industry
  • Is made of businesses that promote travel and vacations.
    • Travel agencies
    • Tour operators
    • Cruise companies
    • Visitor Bureau
    • Local and National

Tourism Businesses

slide16

COMPLETE -VOCABULARY CHAPTER 1

  • Assignment: 4 Segments of Hospitality
  • Title Slide – “4 segments of hospitality” -name and period –
  • Slide 1 – Food and Beverage -4 examples
  • Slide 2 – Lodging – 4 examples
  • Slide 3 – Travel and Tourism – 4 examples
  • Slide 4 – Recreation – 4 examples
  • Include pictures of each place –
  • Include creativity!! Ex) transitions/sounds/slide design
  • Include a descriptive sentence to explain each slide –