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Material flow. Information flow. PLANTS. Cincinnati Plant. Cleveland Plant. Pittsburgh Plant. Business Process Diagram. Integrators / End Users. Order status Inquiries. Assembled sets. Orders. MHI. Stock orders. Columbus DC. Customer Service / Order Management.

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Business process diagram

Material flow

Information flow


Cincinnati Plant

Cleveland Plant

Pittsburgh Plant

Business Process Diagram

Integrators / End Users

Order status Inquiries

Assembled sets



Stock orders

Columbus DC

Customer Service /Order Management

External order communication

Raw materials

Status inquiries

Internal unit orders

Finished units

Materials orders


  • Consignee

    • Person or firm to receive a freight shipment

  • Bill of Lading (B/L)

    • Shipping document for materials and products

    • Identifies shipper and consignee for a shipment

    • Provides a description of the shipment

  • Customer Order Notification Form

    • Used to alert DC of external customer order

Terminology cont
Terminology (Cont.)

  • Internal Product Requisition Form

    • Used to alert plants of a subassembly requirement at the DC

  • Bill of Materials (BOM)

    • List of all materials and their quantities required to produce a single unit

  • Third-Party Logistics (3PL) Provider

    • Organization that specializes in managing logistics operations for firms that choose to outsource these functions


  • The exercise will run for 7 days, each day lasting 7 minutes

  • ALL communication between groups is to be accomplished via email slips

  • Carry products and email slips to 3PL and communications groups, respectively, when their services are needed

  • Be sure to prepare appropriate forms for orders and shipments (e.g. B/L, purchase orders, internal requisitions, etc.)

  • All relevant deadlines and quantities are printed in each group’s instructions and supporting materials