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Local Workforce Investment Area 3. Plan Presentation May 2013 Vaughn Smith, Director. LWIA 3 – Knox County. Consortium – onsite partners include WFC, TDLWD, VR Best Practices Cross-partner collaboration Front-desk / phone management Strong communication Improvements

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local workforce investment area 3

Local Workforce Investment Area 3

Plan Presentation

May 2013

Vaughn Smith, Director

career center structure practices

Consortium – onsite partners include WFC, TDLWD, VR

  • Best Practices
    • Cross-partner collaboration
    • Front-desk / phone management
    • Strong communication
  • Improvements
    • Ongoing functional alignment discussion
    • Joint staff training
Career Center Structure & Practices
impact of sequestration additional from tdlwd

Sequestration

    • No new training enrollments
    • Freeze on filling vacant positions
    • Limits on services for local community
  • Additional Funds
    • New enrollments prior to 10/1
Impact of Sequestration + additional $$ from TDLWD
career center relocation1

GSA Commitment to raise standards of appearance

  • Staffing changes impact RSA
  • Lack of info re allocation of space costs
  • Expenses for moving – limited resources
  • Closures – none in our area, but . . .
  • Effect from neighboring LWIAs may impact customer service in our area
Career Center Relocation
rapid response

Service Delivery

  • Build on Existing Partnerships & Experience
  • Ensure Critical Info & Service Access for Affected Workers
  • Link to Career Center & Other Relevant Partners
  • Close Coordination with Dislocated Worker Unit

Key Principles

  • Timeliness
  • Convenience
  • Customer Choice
  • Consistent, Accurate Info
  • Leveraged Resources
  • Seamless Service Delivery
  • Partnerships
RAPID RESPONSE
training by industry sectors

Most Funded Employment Sectors

    • Health Care & Social Assistance
    • Professional, Scientific, & Technical Services
    • Construction
    • Transportation & Warehousing
  • Sectors with Available Jobs
    • Health Care & Social Assistance
    • Professional, Scientific, & Technical Services
    • Arts, Entertainment, & Recreation
    • Transportation & Warehousing
Training by Industry Sectors
regional partnerships collaborations innovative practices

Ongoing work with Chamber and ECD

  • UT Relationship RX
  • KARM Launch Point Program
  • Relationship with Schools – Job Search Skills
  • Walgreens REDI
  • Emerald Ave visits to Career Center on Saturdays
  • PlanET projects- Sector Skills Development
Regional Partnerships & CollaborationsInnovative Practices
improving case management

New tracking system to aid case managers

  • Prescribed methods to ensure routine contact
  • Monthly reports
Improving Case Management
tennessee works act

Struggling with OJT development

  • Lost OJT developer – didn’t refill position as part of austerity measures
  • Monthly meetings with Business Staff – Mktg Rep & Vet Reps in Career Center
Tennessee Works Act
disability employment initiative

Employment Network - June 2012

    • 15 Ticket Assignments
  • Extensive Partnerships
    • Knox Area Employment Coalition - DMD
    • Middle TN Center for Independent Living – Benefits Planning Services
    • VR – Letter of Understanding for Customized Employment Services
    • 14 Integrated Resource Team meetings
  • New Partnerships
    • Peninsula Behavioral Health
    • Chamber’s Diversity Champions
    • Behavioral Health Awareness Coalition
  • Staff and Partner Training
  • Served over 40 people with disabilities in the Career Center this past year
  • 8 DEI participants have entered employment; 3 have entered training
Disability Employment Initiative
disability employment initiative1

Walgreen’s REDI Program

  • Employer-Driven Training /Hiring Approach
  • WFC & KAEC working with Chamber to explore model as option for other employers and industry

groups

Disability Employment Initiative