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Management Information Systems. Development and use of information systems that help businesses achieve their goals and objectives. * Kroenke : “Using MIS”. Byron Marshall Faculty, Information Management College of Business Oregon State University Thanks to V.T. Raja, Ph.D.

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Management Information Systems

Development and use of information systems that help businesses achieve their goals and objectives.

* Kroenke: “Using MIS”

  • Byron Marshall
  • Faculty, Information Management
  • College of Business
  • Oregon State University Thanks to V.T. Raja, Ph.D.
the bad news 72 do not

Scale and cost

SOX Compliance

Threat vulnerability

Increased IT dependence

IT’s role in organizational change

28% of large-scale IS projects “succeed”

The Bad News: 72% do not!
  • Systematically controlled IT functions aim to assure that IS:
    • Provides value,
    • Pushes the envelope, and
    • Mitigates risk

“We’ll delete that old user ID later”

“We’ll write the documentation later”

“Pick the best solution for our department”

Business As Usual

“It will be plenty fast”

Management Inattention

“We won’t get hacked, we’re too small to be on a hacker’s radar”

“There’s no real need for a log file”

  • * Source: SoftwareMag.com (Feb 2001); Survey of 280,000 IS Development Projects
outline
Outline
  • Historical Perspective
  • Things We Study in MIS
  • How IS makes a difference
  • MIS Job Prospects
  • MIS at OSU
importance of mis
Importance of MIS
  • Historical periods
    • Agricultural Age
    • Industrial Age
    • Information Age
usa labor force composition

70%

60%

50%

% WHITE COLLAR

40%

% BLUE COLLAR

30%

20%

10%

0%

1900

1910

1920

1930

1940

1950

1960

1970

1980

1997

YEAR

USA: Labor Force Composition

Sources: US Dept. of Commerce, Bureau of the Census. Laudon and Laudon, 2002, 7th Edition.

characteristics of an information worker
Characteristics of an Information Worker
  • Define what information is needed
  • Know how and where to obtain needed information
  • Understand the meaning of the information
  • Make decisions and act upon the information
  • Adhere to ethical and legal constructs

Where would we be without IT?

some things we study in mis
Some things we study in MIS
  • Modeling Systems
  • Acquiring/Developing Systems
  • Organizing Data
  • Networks and Telecommunications
  • System Architecture
  • Hardware and Software

The Goal: Help IT make a difference in organizations!

modeling systems

UML Sequence Diagram

UML Component Diagram

Modeling Systems
  • Models represent and communicate facets of a system:
    • Function: What is accomplished?
    • Structure: How is it constructed?
    • Behavior: How do the parts act and interact?

Flow Charts

acquiring developing systems the system development lifecycle
Acquiring/Developing SystemsThe System Development Lifecycle

SYSTEMS INVESTIGATION

Understand problem

SYSTEMS ANALYSIS

Understand solutions

SYSTEMS DESIGN

Select and plan best solution

SYSTEMS IMPLEMENTATION

Put the solution into place

SYSTEMS MAINTENANCE AND REVIEW

Evaluate results of solution

organizing data for analysis
Organizing Data for Analysis
  • A retail store manager hears reliable information from one of her employees that diaper sales in their store has been highest on Fridays. Assume this statistic was based on data that was collected during the last quarter.
  • What would you do if you were that retail store manager?
hubs vs switches switching increases performance security and cost

Switch

From A to B

From A to B

From A to B

From A to B

From A to B

From A to B

From A to B

From A to B

From A to B

Hub

Hubs vs. Switches: Switching increases performance, security, and cost

B? That’s not for me, I’ll ignore it

A

B? So what?

Nothing here

What’s this?

Oh, Good!

B

I’m not B

system architecture in an interconnected e commerce world

Application (HTTP)

HTTP

HTTP

Transport/Internet (TCP/IP)

TCP/IP

TCP/IP

Network Access (Ethernet)

Wires

Wires

System Architecture in An Interconnected E-Commerce World

Analysis

Portfolio

Stock Price Web Service (New York?)

  • List Currencies and Stocks
  • Get Stock Prices
  • Compute
  • Convert Currency
  • Summarize

Prices

Stock

Symbols

Currency Amounts

Currency Conversion Web Service

(Chicago?)

Portfolio Value $

Rates

the rotating platter moves the data under the positioned read write head
The Rotating Platter Moves the Data Under the Positioned Read/Write Head

X

0110

Seek Time: How long does it take to move the read/write head into place?

0101

Rotational Delay: How long to move the right part of the disk under the read/write head?

Buffer:

0110 0101

You can’t invest in IT well, if you don’t understand what you are buying.

mis can help an organization gain competitive advantage
MIS can help an organization gain Competitive Advantage

Cotton Mills: Why would they buy from us?

$$$, AND our software adapted to their specific needs

Don’t Know Systems?

Better Beware:

There’s IT Mojo Everywhere

Farmers: Why would they sell to us?

$$$, AND we provided web access to their data

Competitors couldn’t match our efficient operations: Optimized selection of which cotton bales to load together helped us “scratch nickels out of the dirt! “

types of it audit work

Search for IT-based Fraud

Types of IT Audit Work

Database Management

Web-Based Sales

Evaluate Controls

Payroll Service

Transaction Processing

Provide 3rd-Party Assurance (SAS #70 )

Provide Assurance (over Application Deployment Practices)

Network Services

Software

Development

Penetration Testing

Support Financial Audits

is success or failure
IS: Success or Failure?

Recipe for success: What types of knowledge are needed to be successful?

Successful IS in business require development team to have a well rounded set of perspectives

  • Organization/Business functions
  • Information Technology
  • People
the situation
The situation:

Many information workers,

Lots of technology, but …

Effective systems to support organizations & people (including customers!) are not always available.

Organizations need help!!!

Is this reflected in the Job Outlook for the IT industry?

placement of some recent mis@osu interns and graduates
Placement of some recent MIS@OSU interns and graduates
  • Nike
  • Hitachi Consulting
  • KPMG
  • Accenture
  • Standard Insurance
  • Stockamp & Associates
  • Symantec
  • WebMD
  • Secretary of State
    • Audits Division
  • Family Business
  • Entrepreneurship
  • WA State Bar Association
  • Mazama Capital Management
  • Ferguson Wellman Capital Management
  • Empire Pacific Risk Management
  • Leupold and Stevens
  • Weyerhaeuser
  • Approva
  • Oregon Zoo
  • Obrien Dental Lab
  • Willamette ESD
  • MIS Intern in Guatemala
  • M.S. Student in HCI at Carnegie Mellon University
mis@osu offers relevant curriculum experiential learning opportunities and more
MIS@OSU offers relevant curriculum experiential learning opportunities and more
  • Well rounded, relevant, current and valued curriculum http://options.bus.oregonstate.edu/mis/

BA272 BA 462

BA302 BA479

ACTG 378/BA370 BA483

BA371 and BA372 BA572

mis@osu offers experiential learning opportunities and more
MIS@OSU offers experiential learning opportunities and more
  • Hands-on IT Skills
  • MIS@OSU students work on real world business projects sponsored by:
    • Hewlett-Packard
    • Stockamp & Associates
    • Hitachi Consulting
    • Symantec
    • Standard Insurance
    • Several smaller organizations such as Peak Sports, Trysting Tree and local chapters of some fraternities.
  • Access to MECOP and other internships
  • Virtual Team Experiences
  • SIM Club
  • Field trips
  • Networking opportunities
mis@osu offers relevant curriculum experiential learning opportunities and more1
MIS@OSU offers relevant curriculum experiential learning opportunities and more
  • ISACA Endorsed Curriculum helps with CISA Certification
  • Business Solutions Group
  • Leverage Faculty Expertise and Research Opportunities
bsg the business solutions group
BSGThe Business Solutions Group
  • A unique opportunity here at the COB
  • Gain practical experience designing, developing, and testing real information systems for real customers
    • Business Analyst
    • Developer
    • Tester
display data effectively
Display Data Effectively

Document collections can be organized (grouped) based on the ideas they contain. Voronoi Diagrams help display these groups in smooth proportional shapes: users can better understand an information space.

slide29
If someone tells you that MIS is just a fad – just point them to these slides and this video on Youtube!

http://www.youtube.com/watch?v=vxmuhzLzubM