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1. THE MARKETING PLAN Lindell Phillip ChewLPC1@umsl.edu
DEVELOPING YOUR MARKETING PLAN FOR YOUR RESPONSIBILITY AREA
Planning a question and answer process. The market plan asks and answers the question
"HOW DO WE GET THERE FROM BERE?" (Just like planning a family trip/vacation.)
REMEMBER HOW A AAA TRIP TIX WORKS FOR YOU ON A VACATION.!!!!!
Planning a question and answer process. The market plan asks and answers the question
"HOW DO WE GET THERE FROM BERE?" (Just like planning a family trip/vacation.)
REMEMBER HOW A AAA TRIP TIX WORKS FOR YOU ON A VACATION.!!!!!
2. MY MARKETING PLAN OPPORTUNITYISNOWHERE!!!!!!!!!!!!
3. DEVELOPING YOUR MARKETING PLANPlanning a question and answer process. The market plan asks and answers the question"HOW DO WE GET THERE FROM HERE?" (Just like planning a family trip/vacation.)REMEMBER HOW A AAA TRIP TIX WORKS FOR YOU ON A VACATION.!!!!!
4. WHERE are we new? WHEN are we leaving?WHERE should we go? WHO will do the drivingWHERE have we decided to go? WHY are we going?WHAT are the conditions which may affect us? HOW are we going?HOW much will the trip cost? HOW will we meet our progressWHAT is our plan for alternate routes? against our schedule?(contingency plan)
5. THE TRIP WHERE are we new?
WHEN are we leaving?WHERE should we go?
WHO will do the driving
WHERE have we decided to go?
WHY are we going?
WHAT are the conditions which may affect us? HOW are we going?
HOW much will the trip cost? HOW will we meet our progress
WHAT is our plan for alternate routes? against our schedule?(contingency plan)
6. An OPERATIONAL (ONE YEAR) MARKETING PLAN……….. identifies strategies and responsibilities for implementing action programs to achieve desired results. (FISCAL YEAR,CALENDAR YEAR, NEXT 12 MONTHS)
7. LENGTH MARKETING PLANS MAY ALSO BE INTERMEDIATE (1-5 YEARS) AND LONG RANGE (STRATEGIC - EXTENDED BEYOND FIVE YEARS)
8.
9. LET’S BE PRACTICAL AIM - Establishing ObjectivesthenAccomplishing Them.ORGANIZATION ……. 1. Prepare marketing plan in a loose leaf notebook form. 2. Number all pages.3. Give date(s): when prepared, time period covered. 4. Identify author(s).5.Type double spaced with wide margins.6. Index: Use headings and subheadings liberally and divide with tabs.
10. Plan should be comprehensive but not complicated. CONTENTS
1. Plan should be COMPREHENSIVE but NOT
complicated.
2. Persons not involved in the authorship SHOULD
be able to follow the planning logic and readily
ascertain their responsibilities.
There are SIX steps in developing an operational marketing plan.
11. WELCOME ABOARD
12. Six steps in developing an operational marketing plan. There are six steps in developing an operational marketing plan.
1. PREPARE COMPREHENSIVE FACT BASE
2. LIST PROBLEMS AND OPPORTUNITIES
3. STATE SPECIFIC OBJECTIVES
(FIRST STATE YOUR ASSUMPTIONS)
4. DEVELOP STRATEGY
5. ESTABLISH BUDGET
6. PROJECT SALES AND PROFIT
13. YOU FIRST AIM AT ESTABLISHING YOUR OBJECTIVES AND THEN AT ACCOMPLISHING THEM!!!!
14. Detailing the six steps…1. PREPARE COMPREHENSIVE FACT BASE
15. FACTBASE*1ST.... GENERAL BUSINESS PURPOSEWE ARE IN THE BUSINESS TO CREATE AND SERVICE OUR CLIENTS……WE………………………THIS PLAN COVERS….
16. 1.PREPARE COMPREHENSIVE FACT BASE *1ST.... GENERAL BUSINESS PURPOSE
SALES
MARKETS
TRENDS
PRODUCTS, SERVICES
COMPETITION
DELIVERY INVENTORY
DISTRIBUTION, SALES FORCE
CUSTOMER AITITUDES
CUSTOMER COMMUNICATIONS
17. 1.PREPARE COMPREHENSIVE FACT BASE
SALES and PROFITS
12 MONTHS RUNNING
3-5 YEARS
18. 1.PREPARE COMPREHENSIVE FACT BASE
MARKETS
TRENDS
PRODUCTS, SERVICES
19. 1.PREPARE COMPREHENSIVE FACT BASE COMPETITION
The competitive landscape
Provide an overview of product competitors, their strengths and weaknesses
Position each competitor’s product against new product
20. 1.PREPARE COMPREHENSIVE FACT BASE DELIVERY INVENTORY
DISTRIBUTION, SALES FORCE
CUSTOMER ATTITUDES
CUSTOMER COMMUNICATIONS
21. 2. LIST PROBLEMS AND OPPORTUNITIES+++++++++++ ---------------------
22. 2. LIST PROBLEMS AND OPPORTUNITIES
IDENTIFY PROBLEMS ….HURDLES
DEVIATIONS FROM ANTICIPATED
DETERENTS TO THE SMOOTH
OBSTACLES TO GOALS
23. IDENTIFY PROBLEMS DEVIATIONS FROM ANTICIPATEDDETERENTS TO THE SMOOTHOBSTACLES TO GOALS
24. PROBLEMS PROBLEM VS SYMPTOM
INDUSTRY & COMPANY
*SOLVABLE
SOLVING
PROBLEMS NO CONTROL
25. ANALYZE 2. LIST PROBLEMS AND OPPORTUNITIES (CONT.)
OPPORTUNITIES - EXPLOITABLES
WHAT IS ......
WHERE TO LOOK ………
26. 3. STATE SPECIFIC OBJECTIVES –
27. 3. STATE SPECIFICS OBJECTIVES – \FIRST….STATE YOUR ASSUMPTIONS
28. 3. STATE SPECIFIC OBJECTIVES –
29. FORMULATE OBJECTIVES* SPECIFIC* QUANTIFY
30. Success Metrics First year goals
Additional year goals
Measures of success/failure
Requirements for success
31. 4. DEVELOP STRATEGY SPECIFIC ACTIVITIES
YOUR CALL TO ACTION
RESPONSIBITY ASSIGNMENTS
DEADLINES
PRIORITIES
RESOURCES
32. ELEMENTS1. MARKET TARGETS 2. THE MARKETING MIX (THE 5 P’S)PRICE PRODUCTPLACEPROMOTIONPOLITICS
33. ELEMENTS1. MARKET TARGETS THE MARKETING MIX (THE 5 P’S)PRICE PRODUCTPLACEPROMOTIONPOLITICS
34. Product Positioning Positioning of product or service
Statement that distinctly defines the product in its market and against its competition over time
Consumer promise
Statement summarizing the benefit of the product or service to the consumer
35. Product Packaging & Fulfillment Product packaging
Discuss form-factor, pricing, look, strategy
Discuss fulfillment issues for items not shipped directly with product
COGs
Summarize Cost of Goods and high-level Bill of Materials
36. Promotional (Communication) Strategies Messaging by audience
Target consumer demographics
37. Product Launch Strategies Launch plan
If product is being announced
Promotion budget
Supply back up material with detailed budget information for review
PHASES 1, 2, 3,4
38. Public Relations Strategy & execution
PR strategies
PR plan highlights
Have backup PR plan including editorial calendars, speaking engagements, conference schedules, etc.
39. Advertising Strategy & execution
Overview of strategy
Overview of media & timing
Overview of ad spending
40. Other Promotion Direct marketing
Overview of strategy, vehicles & timing
Overview of response targets, goals & budget
Third-party marketing
Co-marketing arrangements with other companies
Marketing programs
Other promotional programs
41. Pricing Pricing
Summarize specific pricing or pricing strategies
Compare to similar products
Policies
Summarize policy relevant to understanding key pricing issues
42. Place-Distribution Distribution strategy
Channels of distribution
Summarize channels of distribution
Distribution by channel
Show plan of what percent share of distribution will be contributed by each channel -- a pie chart might be helpful
43. Vertical Markets/Segments Vertical market opportunities
Discuss specific market segment opportunities
Address distribution strategies for those markets or segments
Address use of third-party partner role in distribution to vertical markets
44. International International distribution
Address distribution strategies
Discuss issues specific to international distribution
International pricing strategy
Localization issues
Highlight requirements for local product variations
45. Product Schedule 12-month schedule highlights
Timing
Isolate timing dependencies critical to success
46. STRATEGY ANALYSIS AND EVALUATION1. INTERNAL COMPATIBILITY2. EXTERNAL COMPATIBILITY3. RESOURCE AVAILABILITY4. RISK FACTOR
47.
48. $$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$YOU FIRST AIM AT ESTABLISHING YOUR OBJECTIVES AND THEN AT ACCOMPLISHING THEM!!!!
49. STRATEGY (CONT)
THREE MUSTS
* MEET DEADLINES
* CONTROL PERFORMANCE
*ALLOCATE RESOURCES
50. STRATEGY MUST CALL FOR IMMEDIATE ACTION. OTHERWISE IT IS ONLY A STATEMENT OF INTENT.*DEVELOP ALTERNATIVE STRATEGIES FUNCTIONAL INTERDEPENDENCE
51. 5. ESTABLISH BUDGETBUDGET FOLLOWS STRATEGY $$$$$$$$$$$$,RESOURCES & TIME!!!!!!!!
52. BUDGET FOLLOWS STRATEGY MARKETING COSTS order getting, filing ESTABLISH mechanical, task & objective,cooperative
53. BUDGET (CONT) DECISIONS,,, MONEY$$$$$$$$$???????
ORGANIZE by MARKETING FUNCTION
VERSATILITY and CONTROL
EXERCISING CONTROL IS MANAGING
54. 6. PROJECT SALES AND PROFITFORECASTCONTROL UNITSmajor and sub control units
55. IMPLEMENT IMMEDIATELY REVIEW YOUR MARKETING PLAN AT LEAST MONTHLY!!!! $$$$$$$$$$$$$$$
56. OPPORTUNITYISNOWHERE!!!!!!!!!!!!!!!!GO FOR IT
THIS CONCLUDES MY PRESENTATION
57. THE MARKETING PLAN Lindell Phillip ChewLPC1@umsl.edu
YOU FIRST AIM AT ESTABLISHING YOUR OBJECTIVES AND THEN AT ACCOMPLISHING THEM!!!!