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Enhancing Business Collaboration: The Wikis Advantage

Explore how wikis in organizations facilitate collaboration, communication, and information sharing among employees. Learn benefits, limitations, and recommendations for effective implementation. Discover the impact of using wikis in the business context.

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Enhancing Business Collaboration: The Wikis Advantage

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  1. The Organizational Application of Wikis By: Brandon MacDonald David Donaleshen Tory Kollman JorinGaudet Krystle Hurley

  2. Introduction • Wiki is defined as “a web site that can be edited by any reader” • No citation needed when adding to an article • Can add to wiki content anonymously • There are many opportunities to share information

  3. Wikipedia • Most popular and widely known wiki • Plethora of topics available on Wikipedia • Downfall: Lack of credibility due to the fact that anyone can post information

  4. Wiki in Information Systems

  5. Wiki Used in Businesses

  6. Benefits • Improved collaboration and communication between employees • Anonymity can aid less extroverted employees to share ideas • Improved relationships between coworkers • i.e. Nonformal discussion boards

  7. Benefits continued • Increased flexibility and job autonomy • Also eliminates time and distance barriers • No issues with incompatible software • Corporate social responsibility • i.e. Paperless office, reduced face-to-face meetings

  8. Limitations • Lack of confidentiality can create tension • In some cases, lack of author accountability • Hesitation to correct a manager’s contribution • Security issues • i.e.) crackers

  9. Final Recommendations • Our Wiki – Wikispaces • We found that wikis are extremely easy to use • Only basic computer knowledge and system requirements are needed • Benefits can greatly outweigh limitations • Provided that potential issues (i.e. Security) are dealt with • Excellent for companies who want to share information without the cost of advanced ERP systems

  10. Questions/Comments?

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