the inter group conflict episode n.
Download
Skip this Video
Loading SlideShow in 5 Seconds..
The Inter-Group Conflict Episode PowerPoint Presentation
Download Presentation
The Inter-Group Conflict Episode

Loading in 2 Seconds...

  share
play fullscreen
1 / 3
zada

The Inter-Group Conflict Episode - PowerPoint PPT Presentation

97 Views
Download Presentation
The Inter-Group Conflict Episode
An Image/Link below is provided (as is) to download presentation

Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.

- - - - - - - - - - - - - - - - - - - - - - - - - - - E N D - - - - - - - - - - - - - - - - - - - - - - - - - - -
Presentation Transcript

  1. The Inter-Group Conflict Episode • Examples of inter-group conflict: • Level to level • Department to department • Union to management • Work group to workgroup • Shift to shift • Gender to gender • Location to location streacy2009

  2. The Inter-Group Conflict Episode An incident or series of incidents takes place Selective listening occurs Each group only sees best parts of “our” group worst parts of “other” group Perceptions/distorted perceptions are formed Communication decreases Conflict increases Streacy2010 steve@streacy.com

  3. The Inter-Group Conflict Episode • The way out: • Both groups recognize it is occuring • Both groups want change / improvement • Both groups willing to change • The intervention: • Create task team – slice of both groups, leaders included • Create vision for combined group and each group • Identify and own distorted perceptions of each group • Action plan changes in processes, communication etc • Communicate to remaining members • Implement and follow up Streacy2010 steve@streacy.com