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An Introduction

An Introduction. Contents of presentation. 1. How did Spotlighting come about?. 2. What does the Spotlighting method look like?. 3. Key features 1: Understanding Stakeholders. 4. Key features 2: Delivery Chain Analysis. 5. Strengths of Spotlighting Approach. 6. Questions.

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An Introduction

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  1. An Introduction

  2. Contents of presentation 1. How did Spotlighting come about? 2. What does the Spotlighting method look like? 3. Key features 1: Understanding Stakeholders 4. Key features 2: Delivery Chain Analysis 5. Strengths of Spotlighting Approach 6. Questions

  3. Design stage:We needed a simple tool for a complex job Developing integrated delivery chains Releasing energy on the front line Mainstreaming the role of the Third Sector Driving accountability to local people More value from community engagement Aligning incentives: Making the Local Area Agreement work for Salford Developing commissioning capacity

  4. We have laid solid foundations: From policy to delivery Delivery: A step change in outcomes Jan 2008: onwards Oct 2007: Jan 2008 Initial ‘Spotlight’ Trials Sept 2007 ‘Spotlight’ approach approved Sept 2007 Commissioning approach agreed Partners In Salford agree ‘Connecting People’ May 2007 Jan 2007: Apr 2007 Policy development

  5. We have tested the model

  6. 1. How did Spotlighting come about? 2. What does the Spotlighting method look like? 3. Key features 1: Understanding Stakeholders 4. Key features 2: Delivery Chain Analysis 5. Strengths of Spotlighting Approach 6. Questions

  7. A high tempo analytical model, inspired by PMDU Priority Reviews Week (up to) 1 2 - 3 3 - 5 6 - 8 8 onwards Monthly Stage Planning The issue The response Delivery agreements Delivery Stock takes Products & Tasks Business case Team Methods Stakeholders Cause and effect analysis: Families, individuals, places Delivery Chain analysis: Systems, structures, incentives Initials proposals for change and Commitment to change – endorsed by a high level panel Quick wins - medium and long term reform Regular high level checks on delivery ‘Quick wins’ – supporting local ideas

  8. 1. How did Spotlighting come about? 2. What is the Spotlighting method look like? 3. Key features 1: Understanding Stakeholders 4. Key features 2: Delivery Chain Analysis 5. Strengths of Spotlighting Approach 6. Questions

  9. Community For example: Mainstream Customers Community Groups Communities of Interest Community Committee Those who don’t use the service Political Employers Those involved in delivering services which impact on the issue’s outcomes Delivery Partners Management Group Strategic Managers Who needs to be involved ? Stakeholder Groups A group who represent the key partners who will drive the Spotlight phase and its recommendations for change

  10. 1. How did Spotlighting come about? 2. What does the Spotlighting method look like? 3. Key features 1: Understanding Stakeholders 4. Key features 2: Delivery Chain Analysis 5. Strengths of Spotlighting Approach 6. Questions

  11. Delivery chain analysis: driving commissioning capacity Understanding need Planning & deciding Quantitative Data Perception Data Community Engagement Strategy Operational Planning Procurement Reviewing Delivering Performance Monitoring Evaluation Learning Changing Delivery Operational Delivery

  12. Spotlighting encourages stakeholders to think about what is on offer in the ‘whole system’ UNIVERSAL SERVICES How do the different bits of the system work together? LOCALITY PROVISION Do they make sense to people who use them? ‘WRAP AROUND’

  13. 1. How did Spotlighting come about? 2. What is the Spotlighting method look like? 3. Key features 1: Understanding Stakeholders 4. Key features 2: Delivery Chain Analysis 5. Strength of Spotlighting Approach 6. Questions

  14. Summary of Spotlight’s key Strengths Partnership development – citywide and local Space for critical/strategic thinking From Spotlight Evaluation Highlighted organisational development issues Evidence base for further work and to support LAA work Foundations for commissioning third sector providers

  15. Spotlight tests the quality of partnership working (and an organisation’s pre-disposition to transformational change) • Successful partnership working • (Good Relationships, Shared Goals, Trust, Effective Transparent Decisions) • Poor partnership working • Antithesis of above • Tests partnerships in situations where partnership working is needed • Galvanises good partnerships/ relationships and highlights weaknesses in the initial process and even more so in the delivery plan Partnership Universal Indicator Paper Informed by the Principles IN Good Governance

  16. To help support the process of running the Spotlight the LSP support team have developed this detailed toolkit Spotlight Toolkit: How to run a Spotlight

  17. Questions and discussion

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