Why common remanufactured cartridges simply don’t work…

1. Why common remanufactured cartridges simply don’t work…

2. The History of CCS, Inc. Back in 1991 Sharon Summers, CEO of Carolina Cartridge Systems, Inc., realized the market had a need for high quality and sustainable alternatives to OEM toner cartridges. OEM costs were outrageous and there was little or no concern for natural resources or the environment. Hence the birth of CCS. Over the next 21 years CCS evolved into a highly sought after brand serving customers of all shapes and sizes nation wide. Because of our unique manufacturing process even the most discerning organizations have come to trust CCS for their cartridge and printer service needs. Continually innovative, tenacious about our quality, and with our customers and the environment close to our hearts Carolina Cartridge Systems, Inc. is and will continue to be the single best choice for your printing supply needs. • 21 Years Experience • Woman owned & operated • Conserving up to 4 Times the Natural Resources • Mission Critical Performance With an Average Success Rate of 99.5% • Proudly Made in America! • True OEM Alternative w/ 20% - 30% Savings off OEM!

3. Why Traditional “Reman” Cartridges Simply Don’t Work CAN YOU SEE THE DIFFERENCE? OEM HP New CCS Certified Common Remans • Original Structure • Casings are Whole • No Fracture Zone • No Clamps or Patches • Excellent OEM Performance • Original Structure Maintained • Casings are Whole • No Fracture Zone • No Clamps or Patches • Excellent OEM Performance • Critical components new • Casings are Fractured /Sawed and Split • Fracture Zone (80% of leaks start here) • Rejoined with inferior clamps clips • Prone to leaks, streaks, low yield, light print • Critical components reused

4. Why Traditional “Reman” Cartridges Simply Don’t Work Split Seam Clips Common Reman Cartridges OEM & CCS Certified Cartridges Most common reman processes involve sawing the cartridge in half, destroying the structural integrity of the OEM Casing. Although this industry wide practice greatly reduces costs, it does not allow for perfect realignment, making common remans much more likely to cause streaks, leaks, and printer damage. As one of the most experienced US cartridge remanufacturers, CCS respects the precise and complex engineering of OEM cartridges. In order to preserve the structural integrity of the cartridge, CCS disassembles them by hand rather than sawing. This foundational process alone practically eliminates the leaks and streaks commonly associated with remans.

5. Why Traditional “Reman” Cartridges Simply Don’t Work IDENTIFYING SPLIT-ALTERED CARTRIDGES IS EASIER WHEN YOU KNOW WHAT TO LOOK FOR Re-Attachment Clips Split Seam Area Structurally altered cartridges are easy to identify with the common clamping methods present and obvious along the split seam. Look for black, sliver, or rust colored metal clips ¼ - 1” long, single piece spines, and the less obvious pinch welds.

6. Why Traditional “Reman” Cartridges Simply Don’t Work REATTACHMENT CLIPS ARE SURPRISINGLY EASY TO REMOVE, OFTEN COME LOOSE, AND FALL INTO THE PRINTER DURING USAGE. Split Seam Clips Split Seam Clips

7. Why Traditional “Reman” Cartridges Simply Don’t Work Split Seam Clips and Leak Zone Typical Reman Split/Reclip Results • Leaks • Streaks • Printer Damage • Dirty Prints • Unhappy Users • Lost Savings • Excessive Down Time Toner cartridges are designed to flex slightly as the printer drive gears engage to print. Once split and reattached, the slight flex can cause the clips to loosen and the bottom seam to reopen, allowing toner to leak into the printer. As you can see here, toner can leak through the split seam even when the clips are in place.

8. Why Traditional “Reman” Cartridges Simply Don’t Work Typical Results from Common Remanufacturing • Impact on Users and Equipment • Workflow disruption • Non-OEM Performance • Leaks • Streaks • Spots, Dots • Low yield • Light Print • Loss of confidence in buyer decisions • Insistence on OEM only • Resistance to future alternatives • Impact on Your Business • Costly User Downtime mitigates savings • IT Disruption excessive printer service • Loss of User/IT confidence • Loss of anticipated savings opportunities • Loss of positive environmental benefits • Costly implementation with short lived savings

9. What Makes CCS Exceptional & Different? “We are what we repeatedly do. Excellence, then, is not an act, but a habit.” - Aristotle

10. What Makes CCS Exceptional & Different? REPLACE ALL WEARABLE COMPONENTS Mag Roller Sealing Blade MUST BE REPLACED and is absolutely critical in preventing leaks and lines down the pages. Gears are inspected to prevent severe printer damage Mag Roller End Felts and Foams Insures clean edges on printed documents. Filled with Highest Quality Toner Insures density while exceeding OEM stated yields! Doctor Bar Regulates toner onto the Mag. Insures clean prints and even density. TONER HOPPER SIDE Mag Roller MUST BE REPLACED EVERY TIME Mag Roller reuse causes light uneven print, and/or “washed out” areas on pages. Users often mistake this defect as empty underutilizing the resource without credit.

11. WIPER BLADE Cleaned and specially lubricated to help prevent streaks and double imaging OPC DRUM Must be replaced with a New Long Life Drum. Reusing the OEM causes faded print and dirty looking pages PCR (PRIMARY CHARGE ROLLER) Every roller is tested and inspected or replaced if required to eliminate light print and dark splotches Shutter and springs must be inspected and replaced as needed. What Makes CCS Exceptional & Different? EVERY SINGLE TIME! WASTE HOPPER SIDE

12. Proudly Made in America – Charlotte, NC Our highly trained and dedicated team works diligently to produce the highest quality products available on the market today. • Detailed inspection of all imaging components • Extensive Testing • Clean & Safe Work Environment • 21 Years Experience • Up to 4 Times the Environmental Conservation

13. Continual Improvement EVERY REPORTED DEFECT IS AUTOPSIED TO INSURE THAT IMMEDIATE CORRECTIVE ACTIONS ARE IMPLEMENTED.

14. Enterprise Savings Opportunity

15. Producing Uncommon Results National F500 Bank, 2500 locations, Desk Top delivery

16. STMC Certified

17. Substantially More Sustainable CCS Certified Non-Split process assures quality while maximizing the use of the natural resources up to 4x that of the OEM and common remanufacturers. • Re-Engineered to Perform • 400% More Effective • 20-30% Savings Over OEM • Higher Quality • Higher Volume Each cartridge contains 4 qt. of oil, 2.5 lbs. of non biodegradable materials that take over 100 years to only partially degrade in landfills.

18. Award Winning! Most Recent Awards • Top 50 Organizations for Diversity in NC five consecutive years 2013-2012-2011-2010-2009 by Diversity Business • Top 50 Entrepreneurs in NC three consecutive years 2012-2011-2010 Business Leader Magazine • Top 300 Small Business in the Southeast 2011 Business Leader • Top 100 Small Business in North Carolinas two consecutive years 2010-2009 Business Leader Magazine • CEO named Business Woman Extraordinaire two consecutive years 2010-2009 Business Leader Magazine

19. Why CCS? • Value • Substantial Savings: 20-30% off OEM cost • Reduced down time • Environmental Savings • Quality • 99.5% Success Rate • 20 yr. A+ Rating with the BBB • 99.5% On-time Shipping • Country-Friendly • Proudly made in the USA • Women Owned • American Operated • HUB Certified • Sustainability • 4x Environmental Impact of Other Remans

20. Exceeds Industry Standards CCS Exceeds 92% of the market in post testing! Every cartridge passes a full series of full black, white, grey and text pages. 72% use only the printer self test 8% Do not post test at all! CCS Exceeds 80% of density inspections 80% rely merely on visual inspections and only 20% validate using STMC required Densitometer. CCS Color evaluations exceed majority of manufacturers with only 68% evaluating color matching at all. CCS surpasses 83% in Package testing ! 46% Do not test packaging integrity at all. Of the 64% who do, only 17% use ISTA 1A Shipping test. The rest use only in house testing. CCS Exceeds 88% of the market in life cycle and back ground testing! Only 22% test back grounding through the life-cycle test. Source: Recharger Magazine. Testing-Survey of Remanufacturers Results March 1, 2011

21. We Want to Hear from You Visit our website: www.ccsinside.com E-mail: Sharon.Summers@CCSinside.com Call: 800-737-4227 We answer our phones personally Ask for a savings and environmental impact analysis customized for your business!

22. Thank You!