Preventing Violence at the Workplace. CLC/RCI Partnership and Labor Occupational Health Program Center for Occupational and Environmental Health University of California, Berkeley 2005. Training Objectives. After completing the workshop, you will be able to:
Labor Occupational Health Program
Center for Occupational and Environmental Health
University of California, Berkeley2005
After completing the workshop, you will be able to:
What You Know About Workplace Violence?
___ physical assault
___ threatening behavior
___ verbal abuse
Motor vehicle accidents are the leading cause
of death on the job. Workplace violence is the second cause of death on the job in California.
Homicide is the leading cause of death in the retail sector and service industry.
co-workers are the
main motive for
―Engineering controls remove the hazard from the workplace or create a barrier between the worker and the hazard
―Administrative and work practice controls affect the way that jobs are performed (no worker works alone at night).
1. Isolate/secure the work area.
2. Call security if it’s an emergency. Give your name and location.
3. Seek medical attention for victims.
4. Report the incident to your manager.
5. Report the incident to your shop steward.
6. File an incident report.
7. If psychological trauma occurs, contact your company’s Employee Assistance Program (EAP) for immediate post-incident debriefing.
8. Get a referral to EAP for counseling for the victims, if necessary.
Alert your supervisor and contact security personnel immediately.Responses to Hostility
Thank you for taking the time to complete this evaluation. Your input will be used to improve this program.