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Title: Click here to enter text Prepared by: Champion: Key Stakeholders:

Project Charter. Title: Click here to enter text Prepared by: Champion: Key Stakeholders:. Click here to enter text. Click here to enter text. Click here to enter text. Click here to enter text Metrics:. Have you checked elsewhere?: What did you find? Scope: Click here to enter text

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Title: Click here to enter text Prepared by: Champion: Key Stakeholders:

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  1. Project Charter Title: Click here to enter text Prepared by: Champion: Key Stakeholders: Click here to enter text Click here to enter text Click here to enter text Click here to enter text Metrics: Have you checked elsewhere?: What did you find? Scope: Click here to enter text Team Selected: Aids: Barriers:

  2. Project Charter - Completion Guide Title:Team Name - Descriptive Prepared by: MBB/BB Name Champion: Senior Executive business leader and project sponsor Key Stakeholders:Those key individuals or constituent groups that will be affected by or can impact the success of the project Describe what is wrong: “The Pain” When and where do problems occur? Size and impact of problem. Use specific business metrics. Would customers be happy if they know we are working on this? Why is project worth doing? What process is being improved? Why is it important to do now? What are the consequences of not doing? How does this fit within the business or process priorities? Define the improvement objective for Critical to Quality. Start with a verb -- Reduce, Eliminate, Control, Increase Tends to start broadly -- Should include measurable target. Should NOT prescribe solution. Discuss project milestones and dates, including reference to DMAIC or IDEaS phases. Discuss key dependencies and other matters that affect project execution. Metrics: Specify the primary and secondary metrics for the project Have you checked elsewhere?: Was/Is there a similar project elsewhere in HSBC What did you find? Summarise the lessons learned from other similar projects and how they can be used in this project. Scope: What are the boundaries of the process? What is out of bounds for the project? (Helps establish and maintain focus.) Team Selected: Who will need to be on the team? Who else might be needed? Resources other than money?) Aids: What will help this project be successful? Barriers:What will hinder the success?

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