Citius, altius, fortius… Belfius!

1. Citius, altius, fortius…Belfius! Bernard Dehaye,coordinator Mobility, Environment and Sustainable Development IFMA – Schepdaal – 20 september 2012

2. What is Belfius? • Sector :bank & insurance • Our core business : • Reap the savings of the public • To lend to local authorities • Scope of action : Belgium • Central headquarters : 3 buildings in Brussels • 816 agencies(181/employees + 635/independents) • Employees Belfius : 5.865 (4.130 in Brussels) • Employees Belfius+subsidiaries (Brussels) : 6.390

3. Evolution over the last 20 years

4. Where we come from? • Mobility milestones : • 1997: new law on tax-free km-based allowance for cyclists • 1998: direction don’t agree, but examine a global Mobility Plan • 12-2000: CLA 1 after 3 years negotiations betw. direction and unions • 2003: CLA 2 after merging 2002 • 2004: CLA Teleworking • 2006: 1st Workplace Travel Plan • 01-2008: new function Mobility Coordinator (+ Sustain. Developm.) • 09-2008: new « Green Car Policy » Company history : • 1860:born of the« Crédit Communal de Belgique »« Gemeentekrediet van België » • 1996: marriage with« Crédit Local de France » • 2000: new name « Dexia Bank Belgium » (DBB) • 2002: merging DBB with group Artesia (Bacob, Paribas) • 10-2011: after crash of the Group, purchase DBB by Belgian State • 01-03-2012: new name« Belfius Bank & Insurance » 4

5. Results of our actions 80% of staff travel to work in Brussels using a sustainable mode of transport 5

6. Comparison with other enterprises 6

7. Mobility profile of Belfius, in Brussels • Average distancebetween home and workplace:high(> 42 km) • Location of the central buildings: • In 2003, 15 buildings in Brussels • Concentration in 3 major buildings in 2006 • Close to major train or metro stations • CLA financial sector: mandatory compensation for motorists • Sustainability awareness • Cooperative unions • Mobility coordinator: thanks to Corporate Mobility Plans 7

8. Location of our buildings, 10 years ago Previous15 buildings: required the presence of a shuttle (every 30 minutes) between the buildings Existing3 buildings: walking distance 8

9. Existing locations Ideal location in relation to public transport Near 3 train stations and 2 metro stations + bus, trams… 9

10. Mobility profile of Belfius, in Brussels • Average distancebetween home and workplace:high(> 42 km) • Location of the central buildings: • In 2003, 15 buildings in Brussels • Concentration in 3 major buildings in 2006 • Close to major train or metro stations • CLA financial sector: mandatory compensation for motorists • Sustainability awareness • Cooperative unions • Mobility coordinator: thanks to Corporate Mobility Plans 10

11. Mobility Plan for home-to-work travel CLA = Collective Labour Agreement • Free public transport(third party paying) • Financial contribution for travelbetween home and a station (CLA 2) • Costs ofparking at the stationcovered(CLA 2) • Encouragescar-pooling: same reimbursement fordriver and passengers • Tax-free kilometre-based reimbursement (€ 0.21/km) forpedestrians & cyclistsandavailability of showers and lockers for cyclists & motorcyclists • Parking chargedfor one-in-a-car (but free for others) • 4-day week, decentralised work and teleworking 11

12. Effects of the Mobility Plan 12

13. Cost of our Mobility Plan • EUR 6 million for 6 000 employees,but onlyEUR 1.8 million(30%) for thevoluntary measures(100% Public Transport, bicycle, etc.) In Belgium, the employer must pay 70% of train subscriptions, but if the employer pays 80%, the state pays the remaining 20% • Average cost for the company:about EUR 1 000 / employee / year • So expensive because of an high average distance between home and workplace (Belfius = 43 km vs Belgium = 20 km) • Also because, as a bank, we are forced to pay compensation to motorists (CLA Financial Sector), which is not the case for the public sector 13

14. Results of the Green Car Policy (2008) 14

15. Company cars increases, but the cars overall decrease -7,2% +3,8% 15

16. Profile not conductive to carpooling Schedules and status very different (incompatible) Few cars Companycars(unreliableschedulesto return) 16

17. Growing success of teleworking 17

18. CO2 impact for each travel mode 18

19. CO2 impactper employee depending on the mode 19

20. Balans after 12 years Mobility Plan BELFIUS saved the emission of more than 29,000 tons CO2 20

21. The Workplace Travel Plan (Brussels) • Mandatory for companies with more than 100 employees • Every 3 years, for each building or site • 1st step: establish the diagnosis of the existing mobility • 2d step: develop an action plan, including 7 mandatory measures: • Designate a contact person, preferably the coordinator mobility • Inform workers of the plan to raise awareness of sustainable travel modes • Make a multimodal mapavailable to workers and visitors • Encourage use of public transport (2 mandatory measures from 6) • Install bicycle parking covered and secure (1 bicycle space for 5 car spaces) • Consider ecoscore when purchasing/leasing of vehicles (www.ecoscore.be) • Organize and maintain a specific action plan in case of pollution peak. • Very good initiative who requires reflection on unsustainable travel modes, and proposes solutions. And I owe my job! 21

22. Impact of the coordinator Mobility 22

23. Each year a new initiative (creativity) 2007: creation of the “Friday Bikeday" campaign+ company day-glo jackets + breakfast for cyclists each friday 2008: creation of the “Car-free day at work" (22/9) 2009: creation of the « Bike to work » campaign 2010: 1st company to use Villo(public bike)as company bike 2011: 1st big company to use Cambio(shared car) as poolcar 2011: creation of the « Car-free week at work » (16-22/9) + coachingof motorists they dare to use the bike + Road Safety at Work campaign (Go for Zero) 23

24. First “car-free day at work” (22-9-2008) • Preparation: • TopManagement agrees to set an example • Distribution of > 600 free tickets for public transport • Mobility lunches in our 3 company restaurants • 22 September at Belfius in Brussels: • Survey at car park exit (Response rate: 40%):“without my car only if … parking very expensive, more than 45 minutes to get into Brussels, public transport reliable and comfortable, very expensive fuel, public transport faster than the car, more bicycle lanes, …” • Only 354 employees travelledalone in a car, i.e.,5.7%of staff • 94.3%of office staff (5,848 / 6,222)did not travel alone in a car! 24

25. Mobility lunches Each lunchtime (11:30-14:00), hundreds of colleagues could ask questions or complain to the representatives of train operators (SNCB), metro-tram-bus (STIB, De Lijn, TEC), car-sharing (Cambio) or about car-pooling and bicycles. 25

26. Trends for 2012 The proportion of cars increases in 2012. Causes: train disappointed subscriberscome back to the car, those who leave the company are mainly train subscribers.

27. Cycling policy • Net reimbursement of €0.21/km • Secure parking + map of bike routes • Cloakrooms-showers, lockers • Day-glo jackets, cycle (gift) card • Repair kit, foot-pump, looking-glass • Recharging of electric cycles • Breakfast each Friday (Bikeday) • Training for riding a bicycle in traffic • Promotional campaigns: • www.fridaybikeday.be, • www.biketowork.be, • www.bikeexperience.be 27

28. Regional campaign “Friday Bikeday” 28

29. National campaign “Bike to work” www.biketowork.be 29

30. 30 8/16/2014

31. 31

32. First “Car-free week at work” (2011) e-mailtargeted at all motorists, response rate: 7%; 47 drivers took up the challenge to give up their car for a week; distribution of 60 subscriptions to public transport; coaching of 2 new cyclists; 26 drivers have decided to move permanentlyto public transport and cycling; 6 motorists hesitate and condition the denial to the car to the conservation of their parking ticket ... 32

33. Price of success : enlargment of cloakrooms-showers and bike storage Here, thecarwashfor executive cars has been demolished to make way for this splendid cyclists’cloakroomequipped with 5showers! 33

34. Results of campaigns to promote cycling 34

35. Business travel Videoconferencerooms Villo!(public bikes Brussels) Taxi vouchers Reimbursement for usingpublic transport Cambio(car-sharing) Cleanercompany cars Reflectionon the optimal means (when borrowing a car) 35

36. Business travel Cambio(car-sharing): • 10 Cambio cars replacing 25% of our pool cars • 3 new Cambio stationscreated in front of each building • Possibility to combine trainwith Cambio in another city(why thake a car to Bruges or Liège, when you can work on the train during the trip, and find a Cambio at your destination?) 36

37. Road safety at work • Campaign for safer conduct on the road to work… • Speed and braking distances • Under the influence of alcohol, drugs, medication • Stress and aggressiveness • My car, my workplace? (mobile phone, satnav, etc.) • Campaign: “If I leave in good time, my driving will be more relaxed!” • Eco-driving 37

38. Conclusions there are as many mobility policies as company profiles policies of countries and regions can have a significant impact on business initiatives the coordinator mobility can have a dynamic role and beneficial to the company image unions are an important partner mobility must also be evaluated for its impact on healthand the environment, on road safety, on energy savings, as much as on CO2 emissions not to mention the influence of land use on the amplitude of movement, in a context of climate and energy crisis (Mobility is the best one we do not !) 38

39. What future are we preparing for our children?

40. Q & A Bernard Dehaye COORDINATOR MOBILITY, ENVIRONMENT & SUSTAINABLE DEVELOPMENT bernard.dehaye@belfius.be +32.2.222.31.09 40 IFMA – Schepdaal – 20 september 2012