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PRODUCTION AND OPERATIONS MANAGEMENT

PRODUCTION AND OPERATIONS MANAGEMENT. Ch. 2: Operations Strategy for Competitive Advantage SUMMARY. BASIC POINTS. MAIN QUESTION: CAN OPERATIONS CONTRIBUTE TO THE OVERALL STRATEGY OF THE BUSINESS, AND HOW? Meaning of Operations within Corporate strategy

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PRODUCTION AND OPERATIONS MANAGEMENT

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  1. PRODUCTION AND OPERATIONS MANAGEMENT Ch. 2: OperationsStrategyforCompetitiveAdvantage SUMMARY POM - J. Galván

  2. BASIC POINTS • MAIN QUESTION: CAN OPERATIONS CONTRIBUTE TO THE OVERALL STRATEGY OF THE BUSINESS, AND HOW? • Meaning of Operations within Corporate strategy • The 4 axes objective: Time, Quality, Flexibility, Cost • World class manufacturing: • Order qualifiers • Order winers • Operations priorities • Role of operations in corporate strategy in: • Manufacturing: Stages • Services: Stages POM - J. Galván

  3. QUESTIONS • Thechallenges of COO (ChiefOperationsOfficer) are COST, QUALITY, FLEXIBILITY AND TIME. • What do theseterms mean in hisordinarywork • Why do youthinkthatmodernaproachestooperationsstartegies do nottrade off betweenthisfourchallenges • Decisionsthattendtofocusontheentireorganization, cuttingacrossdepartmentallines, and havelongconsequences are called • Departmental • Tactical • Strategic • Routine • Competingondifferentiationis • Concernedwithuniqueness • Basedoncost leader ship • Basedonflexibility • Reliability of scheduling POM - J. Galván

  4. WHAT IS COMPETITIVE ADVANTAGE? POM - J. Galván

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