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Computer Security software

Computer Security software. Started using security software on new Dell computers in mid-2004 Currently purchase 3 year licenses for desktop, laptop, and netbook computers Points of contact are: Det. Cliff Martinez, SAISD - Police department (210-271-3124)

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Computer Security software

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  1. Computer Security software

  2. Started using security software on new Dell computers in mid-2004 • Currently purchase 3 year licenses for desktop, laptop, and netbook computers • Points of contact are: • Det. Cliff Martinez, SAISD - Police department (210-271-3124) • Sylvia Orta, SAISD – Technology (210-244-2900)

  3. Absolute’s Computrace • Intended to deter thefts, increase recovery possibilities and provide valuable asset information San Antonio ISD (Dec 20, 2009 – Present) • Total Reported Lost or Stolen: 178 • Total Recovered: 36 • Total Systems Paid: 84 • Amount Paid: $56,808.41 • Active in Recovery Period: 58

  4. How Computrace works…. • A pre-determined, unique, check-in date and time is encoded in each computer • Every 24-hours, the computer will try to call-in to Absolute’s web site • Requires power and a connection to the network/ Internet • Preferably using a network patch cable • If it is successful, the computer’s information will be updated • If it is not successful, the computer will keep trying every 24 hours. This is where we need your help!

  5. How Computrace works…. • Technology periodically emails Principals with a list of computers that have not checked-in, in over 90 days. • After every attempt is made to find the computer and it can not be found, take the next step – Report the computer as “stolen”. • A theft report can be canceled if the computer is later found.

  6. Report the theft • Contact SAISD’s Police department, within 90 days, and provide: • The computer’s SAISD asset tag number, serial number, make, model, date, time, event details, status of the power cord, and type of data (e.g. sensitive data) • If the theft occurs outside of SAISD’s property – provide the location name and address • You will receive a Police case number. • Technology asks that the computer is “tracked” for a possible recovery. • If the computer is on campus, the theft report is canceled.

  7. Absolute’s reimbursement • Absolute provides another service. If a stolen computer successfully checks-in every 30 days and is not recovered in 60 days, the computer may qualify for a pro-rated reimbursement. • A pro-rated reimbursement is based on: • the age of the computer • the base cost of the computer, excluding the cost of SAISD required services and software. • The campus will be notified when a payment is received.

  8. Absolute’s inventory data • Collects call-in information, including the ESN, Last-call date/time, Username, Operating system, Agent version, Serial number, Asset number, Make, Model, Agent status • Collects IP address, all hardware/software information • IP address is specific to the campus and areas on campus

  9. Tips! • Do not leave a laptop unattended • If you travel with a laptop, lock it in the trunk • At the end of the day, lock a laptop in a secured closet or drawer. Lock your classroom or office. • Notify your campus or office when a computer is removed from SAISD’s property. • Thank you for all you do!

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