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Oracle Sales Cloud: Increase Sales with Team Collaboration and Social Selling. Vikram Yellampalli & Prity Tewary Oracle Open World 2014 Oct 2014. Speakers. Principal – Enterprise Applications Vikram_Yellampalli@Infosys.com. Vikram Yellampalli. Lead Consultant Bangalore, India

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Oracle sales cloud increase sales with team collaboration and social selling

Oracle Sales Cloud: Increase Sales with Team Collaboration and Social Selling

Vikram Yellampalli & Prity Tewary

Oracle Open World 2014

Oct 2014


Speakers
Speakers

Principal – Enterprise Applications

Vikram_Yellampalli@Infosys.com

Vikram Yellampalli

Lead Consultant

Bangalore, India

Prity_Tewary@infosys.com

+91 8197-154154

Prity Tewary


Agenda
Agenda

Enterprise Collaboration

Oracle Social Network

Business Scenarios

Benefits

Nice To Have Features…


Enterprise collaboration
Enterprise Collaboration

  • How do I ensure constant exchange of data & ideas?

  • Need

    • Faster and reliable communication mechanism

    • Context based communication

    • Quick access to People, Content and Processes

    • Ability to connect while on ‘Move’

  • Challenges

    • Difficult to assess tangible benefits of enterprise collaboration tools.

    • Lack of tight integration with company processes, leads to Low User Adoption


2013 next generation communications study
2013 Next Generation Communications Study

Aberdeen Sep 2013NGC study of 126 organizations found that

  • Organizations that had identified business collaboration as their top goal saw significant performance improvement

Source: Aberdeen Group, Sept. 2013


Agenda1
Agenda

Enterprise Collaboration

Oracle Social Network

Business Scenarios

Benefits

Nice To Have Features…


Oracle social network
Oracle Social Network

Secure, Private network to connect with people at work

Helps make Informed Decisions

Provides Actionable Insight

Allows Context Preservation

Has Maximized Reach


Accessibility
Accessibility

Web Browser

Mobile devices

Outlook

Available from within Oracle Sales Cloud application

Designed for Android, iPhone and iPad

Outlook plugin to integrate with OSN


Features
Features

People and Groups

  • Access People’s profile

  • Find, Create and Edit Groups

  • Follow People or Groups

  • View Recommendations

Conversations

  • Secure Private Conversations

  • Group Conversations

  • Public Messaging

  • Add people to existing conversation

  • Offline messaging

  • Clear & retrieve conversations


Features1
Features

In Context Conversation

  • Reply to specific subject or message

  • Open multiple exclusive conversations with same contact

Converse on Business Data

  • Expose specific Opportunity, Account or Lead on OSN

  • Have conversation on specific business data


Features2
Features

Share & Review Documents

  • Document Sharing in Conversation

  • Real Time Annotations

  • Folder Management

Follow-Up

  • Follow up a particular contact

  • Brings attention to a message

  • Notification via email depending on preferences

  • Color coded icons


Features3
Features

Activity Stream

  • Monitor updates to social objects

  • View updates on People you follow

  • View activities of a Groups

  • Setup when you receive notification

  • Daily digests

Notifications & Updates


Features4
Features

Collections

  • Conversations, Documents and URL’s

  • Common focus, subject or goal

  • Allows easy discovery of content

  • Unique membership with own wall


Agenda2
Agenda

Enterprise Collaboration

Oracle Social Network

Business Scenarios

Benefits

Nice To Have Features…


Oracle sales cloud increase sales with team collaboration and social selling

Who Can Use?

All users of Oracle Sales Cloud

Sales Manager, Sales Admins etc.

When?

Lead Management

Opportunity Management

Customer Management

Let’s see How…








Oracle sales cloud increase sales with team collaboration and social selling

Organization-wide communications

Available


Agenda3
Agenda

Enterprise Collaboration

Oracle Social Network

Business Scenarios

Benefits

Nice To Have Features…


Oracle sales cloud increase sales with team collaboration and social selling

Benefits

Quick Access to SME’s

Access everywhere

Reduced Ramp-up time

Increased Productivity

Shorter Sales Cycle

Increased Customer Satisfaction



Agenda4
Agenda

Enterprise Collaboration

Oracle Social Network

Business Scenarios

Benefits

Nice To Have Features…



Questions
Questions

Share your feedback on this session via Twitter

#InfosysAtOOW

  • Visit Infosys at booth # 1411, Moscone South