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Decision Making Processes. Chapter 12. Good Terms to Know. Organizational Decision-making Problem identification Problem solution Programmed decisions Nonprogrammed decisions. Individual Decision Making. Two Approaches Rational Approach When do we use it?. Rational Approach.

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Decision Making Processes


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good terms to know
Good Terms to Know
  • Organizational Decision-making
    • Problem identification
    • Problem solution
    • Programmed decisions
    • Nonprogrammed decisions
individual decision making
Individual Decision Making
  • Two Approaches
    • Rational Approach
      • When do we use it?
individual decision making5
Individual Decision Making
  • Bounded Rationality Perspective
    • When do we use it?
    • Intuitive Decision-making
  • Nonprogrammed=
  • Programmed=
organizational decision making
Organizational Decision Making
  • What is it?
  • Four models
    • Management Science Approach
    • Carnegie Model
    • Incremental Decision Making Process
    • Garbage Can Model
management science approach
Management Science Approach
  • Similar to rational individual approach
    • Structured
  • Technology
carnegie model
Carnegie Model
  • Coalitions
  • Why use coalitions?
  • Implications
    • Satisfication
    • Short-term outlook
    • Discussion and bargaining
  • Problem identification and implementation strategies
incremental decision process model
Incremental Decision Process Model
  • Focuses on sequence of events from problem discovery to solution
learning organizations
Learning Organizations
  • What are they?
    • How are they different from other organizations?
  • Two Approaches to Decision Making
    • Combine Incremental Process & Carnegie Models
    • Garbage Can Model
garbage can model
Garbage Can Model
  • Extremely organic environments
  • Three Causes
    • Problematic preferences
    • Unclear, poorly understood technology
    • Turnover
garbage can model13
Garbage Can Model
  • Stream of Events
    • Problems
    • Potential solutions
    • Participants
    • Choice opportunities
  • Consequences
contingency decision making
Contingency Decision-Making
  • Two dimensions
    • Problem consensus
    • Technical knowledge about solutions
special decision circumstances
Special Decision Circumstances
  • High Velocity Environments
    • Characteristics
    • How to overcome them
  • Decision Making & Learning
  • Escalating Commitment
    • Why does it happen?