THE BUSINESS OF TOMORROW. Module 6. KNOWING ONESELF - A LOOK IN THE MIRROR. Have identified their personal styles of interacting with others in the work setting. Be able to recognize the circumstances that best promote their personal. effectiveness;.
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- A LOOK IN THE
Have identified their personal styles of interacting with others in the work setting.
Be able to recognize the circumstances that best promote their personal
Be able to shed light on the difference between self and others, and the environment needed to foster and maintain positive, productive interpersonal relationships.
Be better equipped to facilitate work teams where the members have a mix of different styles.
MLCP: The Business of Tomorrow
MODULE 6: KNOWING ONESELF
On successful completion of this module, participants will:
PERSONAL PROFILE SYSTEM
It’s an aid to identifying your personal style of interacting with others.
. . a way to help you understand yourself and others better in the work setting.
. . identifies your particular ‘Style Pattern’ and helps you recognize the environment that best promotes your effectiveness.
What is the 'DISC'?
as you would wish them
to do unto you.
Do unto others
as THEY would wish
to be DONE UNTO!
It IS highly accurate! The system has been used throughout North America for many years, and 19 out of every 20 are amazed at
the accuracy of the information it reveals!
It ISN’T a clinical, or ‘pass-or-fail’ test
More on what the 'DISC'
- There are no ‘right’ or ‘wrong’ answers
- There’s only ‘the way it is’ as it applies
Being able to study the situation and the people you interact with, to identify the behavioural style that best meets the circumstances;
Learning how to adjust your behaviours so as to remain in a positive position by acting flexibly;
Becoming more aware of your particular strengths and weaknesses, to capitalize on your strengths and minimize the effects of your weaknesses.
Keys to Interpersonal Success
For each group in turn, respond in terms of what’smost / least typical of you
in the work setting.
Choose and circle only the one word that is ‘Most’ typical, then the one word that is ‘Least’ typical of you in each
'DISC' Response Matrix
There’s a two-part ‘scoring matrix’,
with 28 groups of 4 words/group:
to make your word selections
THE 'DISC' DOMAINS
- Status Quo
THE DISC MIX
IN NORTH AMERICA
Separate your Response Matrix to reveal the circled symbols.
First count the different symbols in the ‘Most’ columns of the Matrix, and fill in your ‘Most’ counts on your Tally Sheet.
Next count the symbols circled in the ‘Least’ columns and record these also.
Now check that the scores in your first 2 Tally Box columns each add up to 28.
(If not, go back & recount the symbols circled on your Response Matrix!)
Now subtract the ‘Least’ from ‘Most’ Tally Box values to determine your ‘Difference’ scores.
Determining Your 'DISC' Scores
Then connect the marks to draw a profile.
Now do likewise to construct your other two profiles.
Graphing Your 'DISC' Results
mark your Tally Box scores on
the graph scales like this
Circle the Style Letter above the highest point on each graph. (In
the example, it’s a “C” each time.
- yours may vary)
Your ‘Graph I’ high point denotes your ‘OBSERVED STYLE’ – how others tend to view you.
Your ‘Graph II’ high point denotes your ‘BACK-UP STYLE’ – what you tend to be like when under stress.
Your ‘Graph III’
high point denotes
STYLE’ or normal
When your Primary Style is reviewed, consider how closely it compares with your self-perception.
The 'DISC' Styles Explored
We’ll next look at each of
the Primary Styles in turn:
- Likes and dislikes;
- Behavioural tendencies;
- What’s typical of each.
‘High D’s are motivated to solve problems and get immediate results!
“I know what
I want - and I
go after it!”
‘High D’s have a healthy dissatisfaction with the
“I love new
They like direct answers, variety, and often think
and act independently.
The 'High D' Primary Style
They often forget that others may prefer . .
- Time to weigh the pros and cons;
- Explanations for decisions;
- Some time to socialize;
- Being more cautious about change.
telling stories and
‘High I’s are outgoing, and like to share their thoughts and feelings;
They much prefer to work with others than to work alone;
“I get very
The 'High I' Primary Style
They often forget that others may prefer . .
- More facts, and shorter answers;
- More systematic, organized approaches;
- More follow-through (by the ‘High I’)
- A lower-key approach!
promote stable, organized
conditions and relations;
“I can be
counted on to get
the job done!”
The ‘High S’ tend to be
patient, and have good
people who get
helping other people!”
They prefer participating
more so than directing;
listen more than they talk;
The 'High S' Primary Style
They often forget that others may prefer to
- Focus on the ‘big picture’ and prioritize;
- Make decisions more promptly;
- Know the needs & wants (of the ‘S’);
- Challenge the way things are done!
‘High C’s are motivated to achieve highest personal standards;
“I like people
who are organized and have high standards!”
They tend to be diplomatic
and to carefully weigh the
pros and cons;
taking time to analyze things!”
They prefer environments with very clearly-defined expectations;
The 'High C' Primary Style
They often forget that others may prefer to
- Deal more directly with conflict;
- Use policies only as guidelines;
- Openly communicate and negotiate;
- Better understand what will satisfy!
Using only large Graph III, and
starting at your score-mark on
the “D” scale, trace across to the right, and note the Segment Number (e.g., a ‘2’).
Record the number in the box
beneath the “D” scale.
Repeat and note your “I”, “S”
and “C” Segment Numbers.
You will then have identified
your 4-digit reference number
Establishing Your 'Pattern Number'
Now identify your ‘Classical Pattern
Reference Number’, as follows:
what your ‘Classical Pattern’ is called.
Do this by locating your 4-digit
‘Pattern Number’, and you’ll find
the pattern name listed beside it.
(e.g., #2176 is a ‘Perfectionist’)
2177 - Perfectionist
2176 - Perfectionist
2175 - Perfectionist
2174 - Specialist
2173 - Specialist
72 - Specia
You’ll be given a corresponding
document that addresses your
particular ‘DISC’ Profile in much
Read, and expect to be surprised at just how insightful
you’ll find the information to be!
Identifying Your 'Classical Pattern'
“Who provided all this information? – I wanna know right this minute!”
“Hey, guys! Wait till you read all this – It’s a hoot, and on the money, too!”
“I’m suspicious! I think my privacy has been violated! - All my secrets are out!”
“Well, I guess it’s alright – it doesn’t say anything nasty, and it’s really all quite true”
‘DISC’ BEHAVIOURSCARRIED TO EXTREME
In Normal Situations
is an impulse shopper - No list!
tells you where everything is, and what’s on special
- whether you ask or not!
is prepared; has a list, and gets it done quietly and efficiently
wouldn’t think of going shopping without the coupons and a calculator
‘DISC’ ON GROCERY SHOPPING:
Watch out for ‘D’s on golf carts: They’ve been known to drive clean through other twos and foursomes.
The ‘I’s spend more time in the club house talking than on the course.
The ‘S’s golf on the same day, at the same time, and same place, using the same clubs.
The ‘C’s keep score, and play strictly by the rules. They clean their clubs a lot, too.
‘DISC’ ON THE GOLF COURSE
walks up, gets into the elevator, and immediately presses the ‘Close Doors’ button.
lets others in, saying, “There’s always room for one more”, and, “Come on,
we’ll wait for you”
waits first in one line, then in the other, unable to decide which elevator to stand in line for.
gets on the elevator, counts the number on board; and if overloaded, makes someone get off.
‘DISC’ AND THE BUSY ELEVATOR
‘D’ usually reads only the headlines; mixes up the pages, and scatters the sections.
‘I’ usually reads the obituaries first to see if (s)he knows any of those mentioned.
‘S’ usually goes over the newspaper from the fron to the back page, and clips articles of interest
‘C’ calls the newspaper office if (s)he finds a word spelled incorrectly
‘DISC’ ON READING THE NEWSPAPER
comes in late, and makes everyone stand while (s)he takes a middle seat
comes with friends. They do all the talking and all of the applauding.
gets there 15 minutes early. (S)he has seen this movie a number of times before, and
likes it a lot.
always reads the reviews before attending
‘DISC’ AT THE MOVIE THEATRE
RECOGNITION QUIZ‘DISC STYLES
Now try your hand at recognizing DISC styles in the Quiz provided.
The circles represent the ‘DISC’ Styles of two people.
When the circles overlap only slightly, the compatibility or ‘Comfort Zone’ between the individuals is low.
The more the circles overlap, the greater the style compatibility is likely to be
Here’s a ‘Ready Reckoner’ for assessing the ‘DISC’ styles of other people. The instructions are given on the sheets.
See You Next Week.