Mobile Asset Disposition in a BYOD World

1. Mobile Asset Disposition in a BYOD World Craig Boswell HOBI International, Inc.

2. Overview • What are the key issues? • Why is the solution difficult? • How can my organization address the problem? • Where do we go from here?

3. What are the key issues? • Collection/Reverse logistics • I don’t own the device • Everyone has one • Data Destruction • There is lots of corporate data • There is lots of personal data • Financial Return

4. Why is the solution difficult? • Mobile devices including tablets and cellphones have become ubiquitous • 300 million devices in the U.S. • 2.5 billion devices worldwide • Mobile devices have become an integral part of daily lives

5. Why is the solution difficult?

6. Why is the solution so difficult? • Corporations need to establish plans and policies up front. • IT departments need to treat mobile assets with the same type of management programs • Devices are different, but need for thorough planning is the same

7. Why is the solution so difficult? • When does end of life occur • Lost device • Stolen device • Employee trade-in • Corporate trade-in • Defective device • Buyback sale

8. Addressing the problem • Logistics • Unique challenges with mobile devices • BYOD versus corporate owned devices require differing solutions • Data access is a benefit not a right • Risk analysis often determines logistics solution

9. Addressing the problem • Logistics • Secure storage for collected devices • Secure shipping and serial number tracking • Distributed shipping options • Buyback as a solution for BYOD

10. Addressing the problem

11. Addressing the problem • Data destruction • Erasure techniques must address all types of user input data on all devices • Contacts • Emails • Text Messages • Pictures • Videos • Games • Web Logins • UDID Interfaces • PIN Numbers • Applications • Phone Numbers • Tweets

12. Addressing the problem

13. Addressing the problem • Each device operating system represents data storage challenges • Each OEMs implementation of the operating system can be different • Different models from the same OEM can store information differently

14. Addressing the problem • Segregate corporate data from personal data • MDM solutions • Policies • Resets are not always a solution • Unique mobile issues • Blackberry PIN, UDI software

15. Addressing the problem • Financial Return • High value assets • ASP for an iPhone $175 • ASP for an iPad $220 • ASP for a Blackberry $90 • ASP for a desktop PC $45

16. Addressing the problem • Financial Return • Refresh cycles often on two year cycle • Corporate deployments shifting to mobile devices • Transportation and logistics cost can be managed due to size of devices • Return can be a result of buyback process

17. Where do we go from here? • Mobile devices continue to increase • Mobile operating systems dominate • Corporations depend on the producibility improvements of mobile computing • Industry leaders need to address ownership, logistics, data security, and benefit from potential financial return