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Management Tiers

Management Tiers. Strategic. Tactical. Operational/Line Management. 1998-CRK. Information, Decision-making, and Knowledge Sections. Comprehensive. Unstructured. Summarized. Information. Decision- making. Knowledge. Semi-structured. Semi-summarized. Specialized. Detailed.

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Management Tiers

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  1. Management Tiers Strategic Tactical Operational/Line Management 1998-CRK

  2. Information, Decision-making, and Knowledge Sections Comprehensive Unstructured Summarized Information Decision- making Knowledge Semi-structured Semi-summarized Specialized Detailed Structured 1998-CRK

  3. Business Functions Sections D K I Human Resources & Benefits Engineering, R&D, Product Development Marketing & Sales Production Accounting Finance 1998-CRK

  4. Information Systems Tiers ESS, EIS, ES KS OAS DSS MIS TPS 1998-CRK

  5. Data, Information, and Knowledge Tiers Wisdom = Knowledge + Distilled and integrated knowledge and understanding Wisdom usually requires cross-functional integration of related knowledge Wisdom Knowledge = Information + Experience Knowledge usually requires numerous repeated successful applications of information Knowledge Information = Data + Context Information usually requires the filtering, correlation, and processing of large amounts of data Information Data Data, Information, Knowledge and Wisdom go through the same life-cycle: gather, encode, format, store, retrieve, process, and report 1998-CRK

  6. Roles & Responsibilities Tiers Vision and Policy Formulation; Establish Goals and Objectives Planning and Scheduling for Goals and Objectives Implementation Execute and Operate Established Activities and Tasks as Derived from above plans and schedules 1998-CRK

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