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Support Related Events and ALARMs at CERN Site - GGUS Summary

This report provides a summary of support-related events and ALARMs at the CERN site in the past 4 weeks. There have been 5 ALARMs, submitted by CMS and ATLAS, with 3 of them occurring during the weekend. All ALARM tests were successful, with prompt reactions from operators and timely closures by experts.

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Support Related Events and ALARMs at CERN Site - GGUS Summary

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  1. GGUS summary (4 weeks) 1

  2. Support-related events since last MB • There have been 5real ALARMs since the 2012/11/20 MB. • 1 was submitted by CMS and 4 by ATLAS. 3 of these ALARMs were submitted during the weekend. • All concerned the CERN site. • 2 GGUS Releases took place since the last MB, on 2012/11/28 & 2012/12/12. All ALARM tests were successful (operators received notification, reacted within minutes, interfaces worked, experts closed promptly). WLCG MB Report WLCG Service Report

  3. ATLAS ALARM->CERN afs rel. area inaccessible GGUS:88856 WLCG MB Report WLCG Service Report

  4. ATLAS ALARM->CERN castor file export problems GGUS:89107 WLCG MB Report WLCG Service Report

  5. CMS ALARM->CERN SRM unreachable GGUS:89186 WLCG MB Report WLCG Service Report

  6. ATLAS ALARM->CERN SLOW LSF GGUS:89202 WLCG MB Report WLCG Service Report

  7. ATLAS ALARM->CERN web server down GGUS:89334 WLCG MB Report WLCG Service Report

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