Intelligent Mail and Address Quality The First Offering

1. Intelligent Mail and Address Quality The First Offering IMAQ MTAC Meeting – May 7, 2003 Gary Reblin, Manager IMAQ - Planning and Standards Jan Caldwell, Manager IMAQ – Address Management

2. KEY INTELLIGENT MAIL STRATEGIES MAILER’S TECHNICAL ADVISORY COMMITTEE • Uniquely identify all mailpieces and aggregates of mail to enable end-to-end tracking • Standardize and consolidate coding – “OneCode Vision” • Setup an infrastructure that enables near-real time collection of data • Improve Address Quality

3. MAILER’S TECHNICAL ADVISORY COMMITTEE CODE STANDARDIZATION & CONSOLIDATION “OneCode” Vision Create one distribution code per mail type that will also encompass or point to all of the relevant services – such as delivery point, address change request, Delivery Confirmation, etc. • Migrate to a “OneCode” vision by consolidating existing codes (where possible)

4. POSTAL AUTOMATED REDIRECTION MAILER’S TECHNICAL ADVISORY COMMITTEE Origin Correct Destination Leverage new advances in sorting automation to reduce postal operating costs and make it easier to mail

5. MAILER’S TECHNICAL ADVISORY COMMITTEE MAIL FORWARDING - PERSPECTIVE • 39.3 Million • Change-of-Address • Orders in 2002 • Over 2 Billion Mail • Pieces Forwarded • 162 Million Address • Correction Service • Pieces

6. #JNS0069TWK2874# EXP JUN 04 MAILER’S TECHNICAL ADVISORY COMMITTEE THE FIRST OFFERING • Consolidate ACS code into existing Planet Code • Provide database link with ACS information

7. MAILER’S TECHNICAL ADVISORY COMMITTEE WIN – WIN FOR POSTAL SERVICE AND MAILERS • Improve Read Rate Over Existing Alpha-Numeric Code • Reduce Keying Errors • Free up Real-Estate on Mail Piece • Eliminate Space Issue with Multiple Codes in Window Envelopes

8. PLANET/ACS USPS CONFIDENTIAL RESTRICTED INFORMATION

9. PLANET/ACS PILOT OVERVIEW • A Pilot operation is planned to start by the end of the year • Pilot will be for Confirm users only for the benefits of Change Service Requested • Pilot will be limited to First Class Mailing only USPS CONFIDENTIAL RESTRICTED INFORMATION

10. PLANET/ACS PILOT OBJECTIVES • Give operational experience in capture of PLANET Code in lieu of ACS participant and key information • Get feedback in linking electronic ACS information with mailed address • Evaluate Accuracy of 3547 scans versus actual mailpiece • Develop scanning interface to reduce keystrokes by filling in customer information USPS CONFIDENTIAL RESTRICTED INFORMATION

11. PLANET/ACS BUSINESS CONSIDERATIONS Key Business Issues • PLANET/ACS can be incorporated with minimal change in Mailer or USPS operation • No infrastructure change in CFS sites or Plants • Begins to capture cost savings with electronic ACS without additional expense at CFS • Reduces UAA for Mailer and USPS USPS CONFIDENTIAL RESTRICTED INFORMATION

12. PLANET/ACS PROJECT DESCRIPTION AND OBJECTIVES Business Solution and Impact • Utilize the existing PLANET Code and 11-digit Delivery Point Bar Code (DPBC) to uniquely identify a mailpiece • Utilize existing ACS process to provide notification and billing USPS CONFIDENTIAL RESTRICTED INFORMATION

13. MAILER’S TECHNICAL ADVISORY COMMITTEE PLANET/ACS 6060 PRIMACY PKWY STE 201MEMPHIS TN 38188-3333 CHANGE SERVICE REQUESTED #BWNGKVN ************AUTO***3-DIGIT 381 #9999 9920 0104 276# IRENE PAYNE 6449 AMBERVIEW CV MEMPHIS TN 38141-8346 38141-8346 6060 PRIMACY PKWY STE 201MEMPHIS TN 38188-3333 CHANGE SERVICE REQUESTED IRENE PAYNE 6449 AMBERVIEW CV MEMPHIS TN 38141-8346 38141-8346

14. Thank You!