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  1. United States Office of Personnel Management Report Tile Getting to Know TMA TRAINING & MANAGEMENT ASSISTANCE PROGRAM

  2. Agenda • TMA Overview • Contract Features and Benefits • TMA Business Lines • Six-Step Procurement Process • TMA Partnerships • Questions and Answers

  3. TMA Mission To provide Government agencies with customized training, learning, and human capital solutions that maximize individual, team, and enterprise performance.

  4. TMA: Who We Are • Established in 1982 as a reimbursable program in OPM • Contract vehicle for quick access to private-sector contractors with expertise in developing and implementing learning and human capital solutions • Current contract period is 10/01-9/06 • Manage 500+ projects annually • Support 100+ government agencies • 19 pre-qualified commercial partners

  5. TMA: Who We Are(Continued) • Current HQ staff of 14, includes 7 Project Managers and 2 CORs • Regional staff includes 2 Project Managers in Philadelphia and 1 Project Manager in Denver • Performance Consultant under contract • Project Managers handle 15-20 projects valued at $5-10 million annually • Realized Inter-Agency Agreement (IAA) funding for FY 2004 was $75M

  6. Contract Features and Benefits • Feature: Simplified Procurement Process • Benefit: “Speed-to-Mission” Results • Feature: Flexible Funding Arrangements • Benefit: Manage Large Projects over Multiple Fiscal Years • Feature: Experienced Project Managers • Benefit: Safeguard Government’s Interest • Feature: Pre-Qualified Contractors • Benefit: Public and Private Sector Best Practices

  7. Contract Features and Benefits(Continued) • Feature: Comprehensive Contract and Project Administration • Benefit: Paperwork Pain Relief • Feature: TMA Guarantee • Benefit: Total Satisfaction with Quality of Products and Services

  8. The TMA Guarantee • “We guarantee the performance of our commercial partners and stand behind the quality of our products.” • If a contractor is not performing well, your TMA • Project Manager will intervene immediately & • establish a plan to get back on track. • If a contractor does not improve in a reasonable • time, with your concurrence your TMA Project • Manager can move the project to another contractor • in days. • TMA has achieved a 99% deliverable acceptance rate since FY 2000.

  9. TMA Lines of Business • TMA has two key lines of business in addition to the provision of consulting support on issues related to human capital management: • Customized Learning Solutions • Strategic Human Resources Management Solutions

  10. Customized Learning Solutions • e-Learning Applications • Section 508 Compliant • SCORM Conformant • Courseware Conversion • Knowledge Management Systems • Interactive Video Tele-training • Video • Wireless Solutions • Classroom Training Materials • Performance Support Tools • Blended Learning Curricula

  11. Strategic HRM Solutions • Human Capital Management Planning • Workforce Planning & Restructuring • Performance Measurement & Evaluation • Process Improvement • Performance & Compensation Systems • Succession Management • Diversity Planning • HR Systems Development & Integration

  12. Competency Determination Job Analysis and Design Recruiting and Selection Individual,Team, &Enterprise Performance Knowledge Capture Entry and Orientation Succession Planning Formal Training Advanced Training Retention and QWL Performance Support Technologies Interventions Processes TMA Solutions Support Career-Long Employee Learning and Performance Improvement Processes

  13. TMA Learning Partners • Anteon Corporation • Booz, Allen & Hamilton • C2 Technologies • Carley Corporation • Cubic Applications • FPMI Solutions • HumRRO • Human Technology • ICF Consulting • IDSI • Pal-Tech, Inc. • Performance Technologies • International • PerformTech • PowerTrain • SAIC • SI International Numerous Other Teaming Partners

  14. TMA Strategic HRM Partners • Anteon Corporation • Booz, Allen & Hamilton • Center for Organizational Excellence • C2 Technologies • HumRRO • Human Technology • ICF Consulting • Perot Systems • SRA International Numerous Other Teaming Partners

  15. TMA’s Six-Step Procurement Process 1. Develop a Statement of Work (SOW) 2. Complete an Inter-Agency Agreement (IAA) 3. Select a Contractor 4. Attend a Project Kick-Off Meeting 5. Review and Approve the Management Plan 6. Manage the Project

  16. TMA: All About Partnerships • Our customers • Our commercial partners • Other OPM organizations • Other Federal agencies

  17. Questions & Answers Training & Management Assistance Program Jenise Setian, Branch Chief (202) 606-5196 www.opm.gov/hrd/tma/index.asp