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United States Office of Personnel Management. Report Tile. Getting to Know TMA. TRAINING & MANAGEMENT ASSISTANCE PROGRAM . Agenda. TMA Overview Contract Features and Benefits TMA Business Lines Six-Step Procurement Process TMA Partnerships Questions and Answers. TMA Mission.

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United States Office of Personnel Management

Report Tile

Getting to Know TMA


Agenda l.jpg

  • TMA Overview

  • Contract Features and Benefits

  • TMA Business Lines

  • Six-Step Procurement Process

  • TMA Partnerships

  • Questions and Answers

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TMA Mission

To provide Government agencies with customized training, learning, and human capital solutions that maximize individual, team, and enterprise performance.

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TMA: Who We Are

  • Established in 1982 as a reimbursable program in OPM

  • Contract vehicle for quick access to private-sector contractors with expertise in developing and implementing learning and human capital solutions

  • Current contract period is 10/01-9/06

  • Manage 500+ projects annually

  • Support 100+ government agencies

  • 19 pre-qualified commercial partners

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TMA: Who We Are(Continued)

  • Current HQ staff of 14, includes 7 Project Managers and 2 CORs

  • Regional staff includes 2 Project Managers in Philadelphia and 1 Project Manager in Denver

  • Performance Consultant under contract

  • Project Managers handle 15-20 projects valued at $5-10 million annually

  • Realized Inter-Agency Agreement (IAA) funding for FY 2004 was $75M

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Contract Features and Benefits

  • Feature: Simplified Procurement Process

    • Benefit: “Speed-to-Mission” Results

  • Feature: Flexible Funding Arrangements

    • Benefit: Manage Large Projects over Multiple Fiscal Years

  • Feature: Experienced Project Managers

    • Benefit: Safeguard Government’s Interest

  • Feature: Pre-Qualified Contractors

    • Benefit: Public and Private Sector Best Practices

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Contract Features and Benefits(Continued)

  • Feature: Comprehensive Contract and Project Administration

    • Benefit: Paperwork Pain Relief

  • Feature: TMA Guarantee

    • Benefit: Total Satisfaction with Quality of Products and Services

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The TMA Guarantee

  • “We guarantee the performance of our commercial partners and stand behind the quality of our products.”

    • If a contractor is not performing well, your TMA

    • Project Manager will intervene immediately &

    • establish a plan to get back on track.

    • If a contractor does not improve in a reasonable

    • time, with your concurrence your TMA Project

    • Manager can move the project to another contractor

    • in days.

    • TMA has achieved a 99% deliverable acceptance rate since FY 2000.

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TMA Lines of Business

  • TMA has two key lines of business in addition to the provision of consulting support on issues related to human capital management:

    • Customized Learning Solutions

    • Strategic Human Resources Management Solutions

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Customized Learning Solutions

  • e-Learning Applications

    • Section 508 Compliant

    • SCORM Conformant

  • Courseware Conversion

  • Knowledge Management Systems

  • Interactive Video Tele-training

  • Video

  • Wireless Solutions

  • Classroom Training Materials

  • Performance Support Tools

  • Blended Learning Curricula

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Strategic HRM Solutions

  • Human Capital Management Planning

  • Workforce Planning & Restructuring

  • Performance Measurement & Evaluation

  • Process Improvement

  • Performance & Compensation Systems

  • Succession Management

  • Diversity Planning

  • HR Systems Development & Integration

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Competency Determination

Job Analysis and Design

Recruiting and Selection

Individual,Team, &Enterprise


Knowledge Capture

Entry and Orientation

Succession Planning

Formal Training

Advanced Training

Retention and QWL

Performance Support




TMA Solutions Support Career-Long Employee Learning and Performance Improvement


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TMA Learning Partners

  • Anteon Corporation

  • Booz, Allen & Hamilton

  • C2 Technologies

  • Carley Corporation

  • Cubic Applications

  • FPMI Solutions

  • HumRRO

  • Human Technology

  • ICF Consulting

  • IDSI

  • Pal-Tech, Inc.

  • Performance Technologies

  • International

  • PerformTech

  • PowerTrain

  • SAIC

  • SI International

Numerous Other Teaming Partners

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TMA Strategic HRM Partners

  • Anteon Corporation

  • Booz, Allen & Hamilton

  • Center for Organizational Excellence

  • C2 Technologies

  • HumRRO

  • Human Technology

  • ICF Consulting

  • Perot Systems

  • SRA International

Numerous Other Teaming Partners

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TMA’s Six-Step Procurement Process

1. Develop a Statement of Work (SOW)

2. Complete an Inter-Agency Agreement (IAA)

3. Select a Contractor

4. Attend a Project Kick-Off Meeting

5. Review and Approve the Management Plan

6. Manage the Project

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TMA: All About Partnerships

  • Our customers

  • Our commercial partners

  • Other OPM organizations

  • Other Federal agencies

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Questions & Answers

Training & Management Assistance Program

Jenise Setian, Branch Chief

(202) 606-5196