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Errors in billing administration can cost you time and money. You can uncover solutions to strengthen your process and boost your bottom line by recognizing some of the issues you may be causing. Check out these top medical billing service management mistakes you might be doing, along with advice on how to start changing them.
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Top Medical Billing Service Mistakes That You Need To Fix Right Now
Introduction Errors in billing administration can cost you time and money. You can uncover solutions to strengthen your process and boost your bottom line by recognizing some of the issues you may be causing. Check out these top medical billing service management mistakes you might be doing, along with advice on how to start changing them.
Poor financial strategy You may be losing out on important revenue and confusing patients as a result of a poorly implemented finance policy. This improper planning can result in collections shrinking and headaches with AR. You complete an essential phase in the patient revenue cycle by creating a clear and understandable patient financial policy. The practice has the chance to explain to the patient their financial expectations and get written confirmation of their comprehension. The better, the more knowledge. How to fix it: Specify the procedures and techniques for collection in a clear and explicit policy. Create a financial billing agreement requiring each patient to maintain a payment option on file.
Inaccurate patient information collection • The first step in any operation, whether you are billing an insurance company or getting money from a patient, is getting precise information. It may end up costing more time and money later on if all the patient information is not gathered up front. Additionally, trying to get information from a patient delays income. When you obtain all the patient data you'll need upfront, you can steer clear of a lot of potential blunders. • How to fix it: • Make a form that is simple to complete (either hard copy or digital). It should have boxes for all the data you require from a patient to correctly bill them: • Address • a copy of your license • mobile phone • Hardline phone Email
Failure to monitor patient AR • Consider patient AR as a different payer. You are entering into a contract with each patient, not the payers. If payment is not handled during the office visit, you will need to follow up, using precious and scarce resources. Additionally, you will lose out on money for the services you provide if you don't have an automated system to send out reminders. Your AR begins to increase during this time. • How to fix it: • To cut down on time spent keying in credit card information and to provide fast verification, install card reader devices at the check-in counter. • Utilize the most recent medical billing technology to improve your collection process. One such tool is the automated revenue management tool, which can be used to schedule payment reminders. • Maintain patient credit card information to facilitate payments.
Being unable to use the "Click to Pay" option • When paying a bill, patients are constantly seeking convenience. Make the payment process simple to enhance patient satisfaction and accelerate payment collection. Informing a patient that they can pay promptly online can solve a lot of problems. • How to fix it: • To make it simpler for your patients to make payments, add a plain yet eye-catching PAY HERE button with a link on your payment portal right to your homepage. To ensure smooth payment posting, • Check that it interfaces with your practice management system. • Within the link to pay, patients can update their own insurance or credit card information.
Conclusion With Virtual Healthcare’s Billing Management Checklist, you'll never overlook a billing error again. Virtual Healthcare being the top medical billing service provider processes more than 6,000,000 claims annually and provides services to over 100 healthcare partners. With more than a century of combined expertise, we have seen billing teams repeatedly make the same errors. With Coronis Health, everything is different. Get in touch with us to avail our services.
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