90 likes | 177 Views
Explore the significance of needs analysis in healthcare improvement, suitable for a multidisciplinary audience. Emphasizing hands-on learning with adaptable content, including role-plays, and fostering a respectful environment through leadership support.
E N D
30,000 ft • South Carolina • St. Francis • Team STEPPS • Kaiser Patient Safety University • University of Aberdeen Fotocommunity.com
Take-aways • Needs analysis matters • Multidisciplinary audience • Hands-on • Content matches the person delivering it • Short sessions • Not just training, make it a reality through coaching, role-modeling and repetition • Evaluate program and adapt
Recipe for Success • Easy to execute at site level. Content doesn’t have to be perfect • Role plays and simulations • Mindset shift – different way of working vs. another project to implement • Respectful behaviour is a foundation • Leadership will walk the walk: Model desired behaviours and hold people accountable