Shifting Left Using quality cost as a force to overcome resistance

1. Shifting Left: Using quality cost as a force to overcome resistance

2. Shifting Left: Using quality cost as a force to overcome resistance • A Petro-chemical company is collaborating on the requirements for a new order transaction type that must meet the needs of customers requesting that orders be split across multiple shipments. Rep from transportation group is absent. The team defines the split shipment requirement to the business analyst team for design. • The vital piece of information that never made it into the requirements was the compartment capacity of individual tanker truck types. The lifecycle continues with the requirements defect now nested in the solution, technical specifications are drafted, the new order type is coded, interfaces are modified, data objects are defined and mapped, test cases are written and executed. • What drives this behavior, cognitive dissonance? • Retailers are very cost sensitive: focus is always on reducing costs, maximizing profit and IT projects are high cost up front, often with long paybacks. Reluctance to invest at the beginning leads to panicked “whatever it takes” at the end. • Lack of holistic focus over the project timeline • Dual use of BA’s as testers later in the cycle, at a time when stage gate violations render them unavailable. • Perspective of testing being a decelerating ‘Gate Keeper’ • Use of the Test Phase as a buffer / shock absorber for upstream overruns, aka Test Squeeze.

3. Shifting Left: Using quality cost as a force to overcome resistance • Universal impact of squeezing QA to the right • The impact of squeezing QA to the right is that it increases fix costs by up to 100 times. It leads to a diminished Test Coverage, sacrifice of testing independently and impartially, and inability for production like test. • These factors lead to Undetected Defect Leakage, Massive and Frequent Regression Tests, Increased labor costs, Unwanted staged releases, Workarounds, and Go-Live Delays. • Deploy Quality-Driving Tools: Deploy tools which support the management of deliverables created during the project lifecycle, including requirements, designs, development objects, test cases, and defects. Deploy tools that support the generation of efficiencies and enable more comprehensive test coverage. Deploy tools that support the validation of quality in design and structure. • Here is the link to access the on-demand webinar that was conducted on August 5th on Shifting Left: Using Cost of Quality as a Driver Against Resistance. • Why Should You Watch the Webinar? • QA leaders are aware of practices such as Shift Left Testing and their ability to create a highly productive development lifecycle that helps achieve faster time-to-market. However, they are often faced with organizational resistance when it comes to adoption.

4. Shifting Left: Using quality cost as a force to overcome resistance Watch this webinar as Robb La Velle, Vice President – UK and Europe, Cigniti Technologies, and Maryanne Fleming, Head of Technology, Monsoon Accessorize, shared their insights on making a case for Shift Left, establishing an end-to-end strategy, anticipating challenges, and managing change through a real-world enterprise case study. Who should watch? QA and IT leaders from enterprises in any industry or region will find this webinar insightful. Being a worldwide leader in independent quality engineering services, Cigniti is a strong advocate of Quality Assurance and its implementation right from the initial stages of the software lifecycle. We encourage customer feedback and believe in including such feedback in our broader quality assurance approach. We take great measures to make sure that we are fully equipped with state-of-the-art services and have partnered with other experts that specialize in providing testing services. Talk to us. Read Full Blog at: https://www.cigniti.com/blog/shifting-left-quality-cost