Emergency Action Plan (EAP) Overview Presentation

1. Emergency Action Plan (EAP)Overview Presentation Philadelphia Building Managers and Operators Association November 2011 Meeting U. S. Security Care, Inc.

2. Common Incident Basic Responses • Bomb Threat • Smoke / Fire / Gas Leak • Chemical Leak / Spill • Emergency Medical Incident • Workplace Violence Incident • Severe Weather / Natural Disaster

3. Bomb Threat • Have a pre-prepared – fill in the blanks / circle the description - Bomb Threat Report. To be provided to law enforcement. • Pre-identified staff to conduct building search. • Clear the specific area / floor (as well as adjacent, above & below) if indicated in threat, but do not commence full evacuation until directed by senior management or emergency personnel. • Staff trained in parcel / letter bomb recognition.

4. Smoke/ Fire / Gas • If smoke or flames can be seen or gas smell - visible vapor seen, immediately initiate evacuation. • Notify 911 Center, Supervisor & Security. Activate audible alarm system. • A designated manager or supervisor shall contact 911 Center to confirm 911 call and alarm have been received, provide notification of evacuation, confirm location and provide circumstances. • Section Leaders & Wardens shall commence immediate evacuation.

5. Chemical Leak / Spill • Determine interior or exterior source. Exterior source - initiate shelter in place. Interior – evacuate. • Notify 911. • A designated manager or supervisor shall contact 911 Center to confirm 911 call has been received, provide notification of evacuation or shelter in place, confirm location and provide circumstances. • Section Leaders & Wardens shall commence evacuation or relocation to interior shelter.

6. Emergency Medical • Notify 911 Center, Supervisor & Security. • Notify medically trained staff First Aid Responders. • A designated manager or supervisor shall contact 911 Center and confirm receipt of reported medical emergency, confirm address and convey First Aid Responder provided information on victim’s condition.

7. Severe Weather • If imminent onset, do not attempt to depart. SHELTER IN PLACE! • Contact Supervisor for guidance. • Follow direction of Section Leaders & Wardens . • If high wind event, move to interior of building, away from windows, and preferably to a pre-designated structurally reinforced area.

8. Earthquake • If possible, exit building and move to an open area away from structures and gas/electrical lines! • Do NOT attempt to depart by vehicle. • If unable to exit, seek interior shelter under desk or in the frame of a door way. • Follow direction of Section Leaders & Wardens.

9. Workplace Violence • Call 911 and, if possible and safe to do so, notify Supervisor & Security. • A designated manager or supervisor shall contact 911 Center and confirm receipt of assault/attack, confirm address and provided, if possible, additional descriptive information on threat. • Code phrase notification announced over PA “Mr. Elvis please call HR”.

10. Lockdown Procedures • If threat is interior, exit building and seek entrance to a nearby building or move to opposite side of nearby building. Do not attempt to leave by vehicle. • If exiting is not possible, move into an interior room, lock / barricade door and close blinds. Contact 911 and advise of interior location. • If movement is not possible, minimize motion but seek concealment under desk, behind partition……

11. Lockdown Procedures • If threat is exterior, ensure exterior doors are secure, close blinds and move personnel to center of building. • Stay as low as possible while moving and upon arrival at center of building. • Remain stationary with hands in view until Law Enforcement gives evacuation command or the all clear.

12. U.S. Security Care, Inc. Communications Center 24/7 (215) 542-7789 Tom Owen (215) 264-9129 - cellular owent@usscinc.com